607 West Thames Street, Norwich, CT 06360, United States of America
#4 of 8 hotels in Norwich
Guests' ChoiceBased on 102 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.5
Staff
9.1
Value for money
7.7
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 2, 2023
Maria
United States of AmericaDidn’t have a frigeor microwave
Didn’t have breakfast I had dinner it was very good
Stayed in October 2023
Reviewed: September 27, 2023
Jill
United States of Americacoffee station in room would have been nice. Or a place in the lobby to get a coffee or tea in AM. Maybe they had it and I missed it?
Lovely setting, stayed there while attending a concert at the Casino, didnt get to have a meal there, but sat outside on their patio, I wish i could have stayed longer, and had a meal there...the setting was lovely and the staff caring and friendly. I will be back.
Stayed in September 2023
Reviewed: August 7, 2023
Sheri
United States of AmericaEasy access and well groomed
Stayed in August 2023
Reviewed: July 22, 2023
Sharon
United States of AmericaFire alarm went off in the middle of the night. They did provide a small credit which helped.
Was nostalgic as I lived there when it was a weekly rental hotel. Great to see it in its new state.
Stayed in June 2023
Reviewed: June 12, 2023
Ellen
United States of Americanew regulations state no access to pool unless staying in villa rooms. this was unclear on site
staff, accommodations, location, grounds
Stayed in June 2023
Reviewed: June 11, 2023
Jennifer
United States of AmericaCould hear a lot from surrounding rooms maybe due to connecting doors. We were up late at a WNBA game but usually we go to bed early and might have had trouble falling asleep if surrounding rooms were up late.
Location was perfect and they offer free shuttle service to Mohegan Sun. Breakfast was perfect. Wrap came with the most varied and delicious fruit salad I have ever had at a restaurant.
Stayed in June 2023
Reviewed: March 20, 2023
Taina
United States of AmericaThe spa area was lacking in terms of what I was expecting. Mainly there's just one big pool and then there is a hot tob and sauna/steam rooms in each locker room. Being that I went as a couple, we couldn't fully enjoy all the spa area together as we had originally anticipated.
It was beautiful. Nice peaceful location. On-site access to the spa. Delicious smoothie bar
Stayed in February 2023
Reviewed: February 14, 2023
Megan
United States of AmericaOnly thing this time was the TV in the bedroom didn't work, but that's minor cause the living room worked so that was good.
Everything was amazing, the bed is so comfortable which is a huge plus. I've stayed here before and as always it's a great stay.
Stayed in February 2023
Reviewed: February 6, 2023
Bubbabeach
United States of AmericaNeeds updating (toilet kept running, lockers jamming, some decor needs refresh)
Spa facilities/options in one location Close to casinos for dining, entertainment. Staff helpful.
Stayed in February 2023
Reviewed: December 19, 2022
Josel
United States of Americamore lighting in the parking lot needed on signage. some light fixtures and the TV in the room didn’t work.
layout was good, villa was good, spa services were excellent
Stayed in December 2022
Reviewed: December 9, 2022
Sheena
United States of AmericaI Staff are very friendly. Excellent Amenities!!
Great place to stay. Excellent Host!! I recommend staying here.
Stayed in November 2022
Reviewed: November 21, 2022
Amy
United States of AmericaThe quality of the food at Kensington's was disappointing.
Beautiful accommodations and atmosphere
Stayed in November 2022
Reviewed: October 29, 2022
Malamutect
United States of AmericaNoise in the evening - there was a group celebrating a friend's birthday and their rooms were unfortunately on the same floor as mine. They were slamming doors, and laughing loudly in the hallway, until another guest (who beat me to it) told them to keep it down. At almost 11 pm you'd expect people to be a little more considerate. There are "Quiet Please" signs everywhere, but apparently, these people didn't know how to read...
Always loved the location, comfort and vibe at the Spa at Norwich Inn. It is a beautiful historic inn with a lot of modern upgrades on a picturesque property. The staff is very helpful and the spa is one of the best in the area. My dinners at Kensington's and Ascot's were very good, the chef likes to experiment with flavors. While I am not really a complete fan of lounge-type music, the guitarist at Ascot's on Thursday night was phenomenal.
Stayed in October 2022
Reviewed: October 13, 2022
Elizabeth
United States of Americathe villas need renovating.
location
Stayed in October 2022
Reviewed: August 29, 2022
Raymund
United States of AmericaThe Inn has a little bit of nostalgic smell.
When I checked in, there was a piano man in the lobby and played good old music, easy to listen. On the next day morning, their coffee bar was set up nicely and enjoy good coffee. The staff was very accommodating and friendly.
Stayed in August 2022
Reviewed: August 9, 2022
Marsha
United States of AmericaLong distance from main building to our lodging
Beautiful, peaceful and quiet
Stayed in August 2022
Reviewed: July 5, 2022
Lisa
United States of Americanothing
very pretty, tons of places to walk, two pools, two restaurants the spa!
Stayed in June 2022
Reviewed: June 8, 2022
John
United States of Americait definitely could use a renovation
Stayed in April 2022
Reviewed: March 21, 2022
Nadia
United States of AmericaBathrooms could be updated
Very clean, quiet, relaxing, pretty.
Stayed in March 2022
Reviewed: February 14, 2022
Michael
United States of AmericaMy villa was outdated.
The breakfast was delicious! The coffee was really good. The pub food was OK. The pub manager, Maria was terrific and friendly. Lee, at the front desk was very helpful and friendly. My villa was a little bit outdated but comfortable. The spa amenities were terrific and so was the staff!
Stayed in February 2022
Reviewed: December 9, 2021
Endre
United States of AmericaThe bed was to soft. The TV schedule was not available at check in time
We had a good time. The spa prices were a little high. The food was excellent and the service was superb. Thank you.
Stayed in November 2021
Reviewed: December 8, 2021
John
United States of AmericaThe turkey dinner Prime rib was served like sliced roast beef and was fatty and tough.
Thanksgiving (turkey) dinner was terrible and cost $176.00 for 2 people in an average style restaurant atmoshere.
Stayed in November 2021
Reviewed: September 12, 2021
Lori
United States of AmericaThe bed was very lumpy. Didn’t sleep well at all.
Stayed in August 2021
Reviewed: July 8, 2021
Kristin
United States of AmericaMy only complaint was that Ascot’s Pub wasn’t open during our visit. We would have really liked to go there. Our dinner at Kensington’s, the main restaurant, was ok, but we wanted another dining option.
What a lovely place for a getaway! It was serene and relaxing. Our villa was bigger than I expected and very nice. We really appreciated the hospitality of the staff. They were so kind and accommodating.
Stayed in July 2021
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