9 South William Street, New York, NY 10004, United States
#143 of 409 hotels in New York
Guests' ChoiceBased on 693 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.1
Staff
8.7
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 18 April 2024
Laura
CanadaBrilliant value for money. Good downtown location close to subway. They allowed an early check in which was immensely helpful. Good wifi. Friendly staff, clean room, would definitely stay again.
Stayed in April 2024
Reviewed: 14 April 2024
Graham
United KingdomEverything was really good!
A very comfortable hotel in a superb area- Stone Street just behind it was brilliant for food and drink and could get to the subway easily. Really liked the large rooms which totally suited our needs, and staff were friendly.
Stayed in April 2024
Reviewed: 12 April 2024
Nina
United Statessome of the chairs in the breakfast room were entirely worn out, sitting not comfortable. The day we left happened to be a pre St Patrick's Day party in the neighborhood, which made the restrooms close and we were not able to use them prior our departure. That was very unfortunate.
The location of the hotel is perfect. Check in very easy.
Stayed in March 2024
Reviewed: 7 April 2024
Mark
IsraelNothing
Old style hotel - wow!😲
Stayed in April 2024
Reviewed: 5 April 2024
Emanuele
ItalyI would have like to find a bottle of water in the fridge. Hotel like this should be provide it. Breakfast should have more options to Eat.
The facility is very elegant. Room completely clean. I appreted the heat botton in the bathroom, a comfort that not every hotel has.
Stayed in April 2024
Reviewed: 30 March 2024
Joe
United StatesIt would have been nice to have fruit and eggs for Breakfast. Replace burnt out lights.
Cleanliness.
Stayed in March 2024
Reviewed: 27 March 2024
Domenico
ItalyBreakfast
Location, hall, room and general services.
Stayed in March 2024
Reviewed: 26 March 2024
Stergiou
GreeceThe music from the opposite bar was a little annoying during the weekend. The breakfast does not include eggs/omelete. It could be more rich.
Politeness of the staff, clean rooms.
Stayed in March 2024
Reviewed: 7 March 2024
Bridget
United StatesVery close to relatives that live in NYC. Very courteous staff. Nice free breakfast
Stayed in March 2024
Reviewed: 27 February 2024
Christine
United StatesToilet seat really should be replaced. Room was a bit dusty but clean bedding and bathroom.
Very comfortable beds, quiet hotel. Great location
Stayed in February 2024
Reviewed: 12 February 2024
Arodama
PortugalThe washbasin was broken on the inside so I needed to be very careful using it. I asked for a quiet bedroom but the one I got in the back of the building was really noisy until very late due to music on the street and also in the morning due to the cleaning services in the rooms around. There were no plugs near the bed but only an outdated connection to old iphones. Constructions in the exterior of the building were covering the windows.
The location. The room was big enough and comfortable with chairs and tables. The waffles' machine for breakfast. The staff was kind. It was possible to store my luggage on the checkout day.
Stayed in February 2024
Reviewed: 9 February 2024
Jana
GermanyQuite a lot of cockroaches, even one on my nightstand. The breakfast was a joke. We tried it once and then we went out for breakfast.
Perfect location to discover the city.
Stayed in January 2024
Reviewed: 7 February 2024
Séamus
United StatesI had breakfast at a local bagel shop.
Stayed in January 2024
Reviewed: 19 January 2024
Dattatraya
IndiaBreakfast was basic, could be improved.
Convenient location. Clean room.
Stayed in November 2023
Reviewed: 16 January 2024
Stephen
United StatesThe room seemed to need a refresh. It was fine for me, but some people might prefer another place.
Great location in lower Manhattan. Lots of subway lines nearby.
Stayed in January 2024
Reviewed: 15 January 2024
Irene
ItalyThe sink was a little broken (some water was coming out of the faucet) but everything else was quite fine. The elevator was a bit slow. The breakfast was standard.
Quirky hotel in the heart of the financial district. I liked the "vintage" vibes of the place and thought it was nostalgic and provided for an overall quiet and relaxing experience. A bit spooky at times but in a good way.
Stayed in January 2024
Reviewed: 5 January 2024
Marc
United StatesWish I knew the parking garage across the street was closed. It’s where they had a good deal on parking with validation from the hotel.
Always friendly staff and very clean
Stayed in January 2024
Reviewed: 3 January 2024
Jasmine
PhilippinesInterior looks dated, but not really a big deal for me.
The staff at the reception area were so helpful and accommodating. Really appreciate that they found a way to accommodate my request for an early check-in (3 hours early!) and when i was leaving early morning, they also booked a taxi for me online. Room was also clean and actually bigger than expected.
Stayed in January 2024
Reviewed: 2 January 2024
Yevgeniy
UkraineBreakfast could be better
Location and stuff
Stayed in January 2024
Reviewed: 31 December 2023
Colin
United KingdomMaybe provide coffee making facilities in the rooms?
Great location in the Financial Area - close to subway, heliport, WTC, Oculus. Old school hotel, maybe a bit dated for some but we liked its charm.
Stayed in December 2023
Reviewed: 11 December 2023
Suzanne
NetherlandsGreat location Friendly staff Spacious room
Stayed in December 2023
Reviewed: 8 December 2023
John
United KingdomCould not make the heating go lower than 67°. Some of the cutlery left out for breakfast was not washed properly. The hotel is in need of some redecoration.
Location was good. Room was big enough. Beds were comfortable.
Stayed in December 2023
Reviewed: 8 December 2023
Steven
United StatesCommon areas could use a deep clean. Breakfast needed some fresh fruit option.
Very nice friendly staff. Quaint comfortable decor. Good price for NYC.
Stayed in December 2023
Reviewed: 7 December 2023
Caroline
IrelandScaffolding meant no daylight in the room.
Great location Refreshments available Price excellent Staff very kind
Stayed in December 2023
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