Nice location, room was comfortable, staff very friendly

Stayed in September 2023

It was not easy to figure out the check in. Luckily there was someone there (about to leave) that showed us the way it works

No breakfast but a coupon for a place across the street Helpful staff

Stayed in September 2023

I had problems with the tv. Minor issue but it kept losing connection.

It was quaint and clean. Bed and linens very cozy and comfortable. Location great and coupons for the coffee shop much appreciated.

Stayed in September 2023

The interior needs to be repainted alot of scuff marks and the carpet on the stairs needs to be replaced. Simply the interior needs a refresh.

Stayed in September 2023

Lack of visible staff

Great location lovely decor

Stayed in July 2023

noise in the morning as people coming and going (and the vacuum) on the landing outside the room no breakfast offering or tea/coffee facility in the room

good size, bright room super comfy bed great location on the Main Street

Stayed in April 2023

broken lightbulb, shade, shampoo dispenser fell off wall

love the location

Stayed in April 2023

Quaint,. Convenient location. Comfortable room.

Stayed in April 2023

our room was in the front of inn and a restaurant backs up to the inn. it was noisy. no parking.

location

Stayed in October 2022

Keys? what are keys? 😀 The rom was a little cool at first, but October in New England is unpredictable.

it’s a charming property, lots of old world charm. Great staff, roomy, comfortable bed.

Stayed in October 2022

Bed wasn’t as comfortable and firm as I would have liked.

Location and Staff

Stayed in October 2022

Very very minor things such as one of the lamps didn't turn on, the A/C made a little noise, and there was some confusion about where to get the complimentary breakfast (directions wasn't updated to say that it's no longer served at Spindlers and to use the certificates at Far Land Provisions for it), but the staff member clarified things for us easily. It's a good solid place to stay overnight but expected a little more of a luxury feel for the high price tag.

We only stayed one night at the Waterford in early September. It's convenient, centrally located on Commercial Street where everything is steps away and walkable, including coffee, restaurants, nightlife, ice cream, beach, sites. The property itself has a pretty secret garden and the inn and lobby are warm, inviting, and cozy. The room was small but clean and cute. Bathroom was also small and clean but sufficient, with good products. The bed was very comfortable and the linens were soft and downy. Staff was friendly and helpful. One met us for late check in and gave us advice about parking and the one who checked us out cleared up the breakfast confusion for us quickly.

Stayed in September 2022

it was all good :)

Beautiful room, good location and clean

Stayed in October 2022

The fact the shower had never been cleaned and was full of long black hair.

The gardens were beautiful, the location awesome. Would have like to stay longer but something came up with work and we had to leave earlier than planned.

Stayed in September 2022

I know there is shortage of staff but for price would expected room maintenance

Rooms are super big and comfortable

Stayed in July 2022

The bathroom was very tight but to be expected with such an old house.

Friendly staff and great location.

Stayed in July 2022

The bathrooms are pretty tiny, cramped, and could use a remodel. But they are clean, which is ultimately the most important! Also, the complementary breakfast food is pretty lousy. The coffee is good, but the prepared egg options have no flavor.

On the main drag, but tucked back. Comfortable and clean. This time we stayed on the third floor, which was better than the room on the ground floor by reception. That room is a bit noisy because you can hear everyone coming and going.

Stayed in June 2022

Super friendly staff. Forgot some things and they sent it all the way to Germany for me.

Stayed in June 2022

I think they could do a few updates overall in the Inn to be honest. The screen door going in could be changed out. Another example is in the bathroom when you turn on the light the fan always comes on even if all you are doing is makeup or brushing your teeth. And the fan is crazy loud. There are no tissues, just toilet paper in the room. There are no napkins, I could find in the little breakfast area where in my opinion it could be better organized and cleaned up a bit. I think bringing in a designer to just spruce things up would really pay off as this is such a pretty inn. It was obvious things were not up and running yet but others Inns overall looked better.

The location, the ease to be in the heart of Ptown and the Inn is just very pretty.

Stayed in May 2022

too noisy

Stayed in March 2022

The breakfast was limited. It would’ve been nice to have a better choice of bagels and the cream cheese spread was not real cream cheese. And it was somewhat warm.

Stayed in February 2022

The temperature of the room.

Stayed in February 2022

3rd floor, narrow staircases, drafty bathroom windows.

Stayed in December 2021

My only quibble is that I wish they would make coffee available in the rooms or in the charming common area. As is, as a guest, you are entitled to a free coffee drink and a very small breakfast sandwich at the restaurant's coffeebar in the morning, but that's the same really as having to go anywhere nearby (like Wired Puppy almost across the street) for morning coffee instead of having it in the room or the inn. The restaurant looks lovely but it's among Ptown's pricier and more NYC-ish restaurants; we never ate there. Also, the shower was very small and functional, but it's an old inn and we didn't really mind.

This is a really lovely and stylishly refurbished old inn in a sort of compound behind Spindler's restaurant—I guess the whole package was recently bought by a new owner. It is extremely centrally located on Commercial St. and very quiet , even though you walk through the exterior part of the restaurant on the way into the inn.) We got a very good deal in advance of something like $220-30 a night for our lovely room at the height of the season. There is a very sweet little outdoor area where you can relax, too. The bed and linens were superb, too. And we loved our young Liz Taylor decorative pillow on the bed!

Stayed in August 2021