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Reviews of Town and Country Inn 2 stars

2250 South Broadway, Santa Maria, CA 93454, United States

#14 of 16 hotels in Santa Maria

Guests' Choice

Review score

Based on 136 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.3

  • Location

    7.2

  • Facilities

    6.0

  • Staff

    6.8

  • Value for money

    6.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 14 February 2024

    7.0
    Town and Country Inn in Southern Santa Maria
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the harassment from the neighbors and the tall, drunken white guy who pounded on our door for no obvious reason. He was irate and violently enraged. I saw him through the peekhole and didn't open the door. A car dropped him off we believe. Unknown identity so far. Weird and dangerous to experience and have happen outside the room. Thanks to locks we were safe from harm and lodge invasion or robbery or kidnapping. Phew!

    I liked the privacy that the manager gave my female friend and I as long as we were in the room we booked, essentially a closed-quarter (the room with its expectation of reasonable privacy). I liked the cleanliness of the bed spreads and sheets and towels and, in general, the entire room. I really like that this place has a nice microwave and nice refrigerator that is not run-down (like other motels) in each kitchenette. I saw there's a suite that is for 4 adults and I desire to check it out eventually for another reason besides this booking that we stayed.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    5.0
    Passable
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I disliked how there was no adult entertainment channels readily available and accessibile to all guest rooms, there was no pornography on cable television. I also disliked how I was unable to obtain the password for the free Wi-Fi available on the property. I dislike how I was basically tortured with harassment, humiliation and hateful words and hate-speech gestures taking aim at my Qabalah rabbinical religion of the priesthood. Somebody outside was monitoring, spying and probably recording every single detail of my personal activities in my private quarter (room) and they were sexually harassing me. They also defamed my character and slandered my name.

    I liked the fact that the motel manager here at the Town and Country Inn in Santa Maria, CA minded his own business to a great extent. More so than elsewhere on Broadway.

    Stayed in February 2024

  • Reviewed: 19 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, quiet, and friendly. Good value!

    Stayed in June 2023

  • Reviewed: 25 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Once in awhile someone would drive in at night time with sound system blaring real loud. It would last longer than I liked before it got shut down.. Cable could use more selection to watch.

    The management was always cheerful and helpful when something needed to be taken care of.

    Stayed in April 2023

  • Reviewed: 11 January 2023

    6.0
    Great location, plz fix ice machine
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access- Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Cockroaches in the bathroom and ice machine broken.

    The manager was kind and helpful. Good value and great location.

    Stayed in January 2023

  • Reviewed: 16 May 2022

    5.0
    it was a place to stop for night, under $100, while traveling home.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    old thin towels, the chair in my room old and burn marks or black greasy dirt on the arm. should be tossed in garbage

    it was easy to find. Easy off/on highway 101. close to a few restaurants.

    Stayed in April 2022

  • Reviewed: 18 April 2022

    7.0
    Good accommodation for a stopover
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The condition of the bathroom was very old and worn out.

    Staff was very friendly and the location is very convenient for a stop-over along Highway 1. Check-in was quick. Rooms were clean and very quiet although so close to the main road. Parking was available free of charge directly in front of the rooms.

    Stayed in April 2022

  • Reviewed: 10 April 2022

    5.0
    Passable if you need just a night sleep, don’t expect much
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Quite loudly in the motel’s area. Also, the bed was okay, but the room and furniture felt quite old/dirty. Finding a smoked cigarette in the shower wasn’t nice.

    Stayed in April 2022

  • Reviewed: 7 March 2022

    7.0
    It was good for the price
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like that they didn't come and keep up the place by give clean towels or remake the bed and freshen up the room

    It's was old country style and was quite no nosie neighbors clean when first place but they didn't keep coming to clean the room or bring clean towels

    Stayed in March 2022

  • Reviewed: 17 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was not clean when I entered. Reported to night manager and he had an employee get it ready while i waited outside.

    Night manager was courteous and helpful

    Stayed in October 2021

  • Reviewed: 22 July 2021

    6.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Disability Access- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Couch was very dirty (I would have just rid of it )hotel needing some renovations,shower did not have a place to hold the shower handle on top so you could shower hands free,toilet seat was swinging too much . No hair dryer or coffee maker in unit ,have to ask for it ,could use more pillows but 2 I guess is standard

    Great customer service from property manager Good price Comfy bed

    Stayed in July 2021

  • Reviewed: 13 July 2021

    5.0
    It was Okay
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights

    Coffee would have been nice :}

    attendant was on the rude side made you feel you were a bother I checked in at 4 and the office was close did night check in it just wasn't what I prefer

    Stayed in June 2021

  • Reviewed: 9 July 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The pricing was a little too much for a night. It was almost the price you would pay to stay at a hotel but maybe it’s just because it gets busy on weekends.

    The location was easy to find. The motel was overall pretty clean as well.

    Stayed in June 2021

  • Reviewed: 6 July 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Waited over 30 minutes to check in.

    Centered around a lot of stores and restaurants.

    Stayed in July 2021

  • Reviewed: 26 June 2021

    6.0
    Was convenient location, rooms little outdated
    • Business trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Need to update rooms

    Very friendly at the office, room was just ok... older and somewhat outdated

    Stayed in June 2021

  • Reviewed: 11 June 2021

    7.0
    Good for a short stay.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 10 nights
    • Submitted via mobile

    They have a plate saying "compliment breakfast" but it isn't served. Also, some guests discussing/fighting at the parking lot and nothing was done.

    Reasonable room. Large, spacious.

    Stayed in June 2021

  • Reviewed: 7 June 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Sink water faucet barely worked. Loud water pipe noise from neighboring room.

    Comfortable bed, near location to eateries.

    Stayed in June 2021

  • Reviewed: 3 June 2021

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bedrooms were not very clean with dusty floors, some stained sheets, the smell of tobacco smoke, and items left behind by previous visitors.

    Staff was very friendly and helpful! Location was great and check-in/check-out was very easy. Bathrooms were nice and beds were very comfortable.

    Stayed in May 2021

  • Reviewed: 1 June 2021

    5.0
    Passable
    • Family with young children
    • Queen Room - Disability Access- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    TV wouldn't work, took 30 minutes for the guy to fix it at 10 pm. Asked for a late check out for the inconvenience, was met with a bad we dont care attitude.

    The room was clean.

    Stayed in May 2021

  • Reviewed: 13 April 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The bed is old and is hurting my back bed is old pillow old needed a new bed and pillows and blanket

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Exceptional
    • Business trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    The location was great located 5 mins away from our jobsite

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Excellent staff here at Towne and Country Inn, including housekeeping lady. They are always helpful.
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I disliked the noise and lack of privacy.

    Property management were really kind people this stay.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff

    Leaving

    Stayed in February 2024

  • Reviewed: 3 March 2024

    1.0
    Wack, way too short, bogus, and too very brief.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Being vacated of my room by a stranger I hadn't met before, the manager's wife allegedly. I've been patronizing the motel for decades alone and with friends and family, since the 1990s. I dislike how they interrupted my Zoom meeting. It was very, very important that I not be disturbed nor impeded upon during the meeting but the front desk assistant and alleged wife of manager cared not for ethics and professionalism. No privacy from them once inside the room. Shame.

    Cleanliness of (specifically) room 21, my usual room given to me by the regular male manager who not available this night unfortunately.

    Stayed in March 2024

Showing 1 – 25

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