180 East 19th Street, Roswell, NM 88201, United States of America
#13 of 22 hotels in Roswell
Guests' ChoiceBased on 55 hotel reviews
8.0Cleanliness
9.0
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
8.5
Value for money
7.7
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: January 8, 2024
Jose
United States of AmericaEverything was in working order. The room was clean and comfortable. The staff was friendly. The locations was great.
Stayed in December 2023
Reviewed: October 14, 2023
Novak
United States of AmericaThere were multiple light bulbs missing. Breakfast was average.
The bed was very comfortable.
Stayed in October 2023
Reviewed: September 9, 2023
Desiree
United States of AmericaThe pool looks sickly. It needs to be repainted or something.
The rooms were nice, well appointed and spacious.
Stayed in September 2023
Reviewed: August 7, 2023
Ashley
United States of AmericaThe only thing I didn't like was the shower/toilet were separated from the sink and mirrow. But there was No door were the bathroom sink was and it was right next to one of the beds. If everyone isn't up at the same time it would be bothersome with the bright light and noise.
Staff was quick and friendly on check in. The room had a full fridge, microwave, dishwasher and sink. There was a table large enough for 4 to sit at and eat. It had 2 large full size closets and the room was updated and clean. The breakfast was great, lots of choices.
Stayed in August 2023
Reviewed: October 10, 2022
Robert
United States of AmericaThe Tub and shower were cogged up.
No attendant to replenish empty breakfast items. All coffee dispensers were empty and no person around to ask fro more.
Stayed in October 2022
Reviewed: June 10, 2022
Ana
United States of Americabreakfast was awful
Stayed in May 2022
Reviewed: December 31, 2021
Yvonne
United States of AmericaBreakfast was not very good. They were out of quite a few items, eggs tasted like plastic, and the coffee was lukewarm.
Our room was nice, and the location was good.
Stayed in December 2021
Reviewed: April 15, 2024
Stef
United States of AmericaI don't have anything to say here:)
Stayed 2 nights and the breakfasts were different, which was greatly appreciated. Even the fresh fruit was recycled from the day before. Kudos! Lemon/strawberry water available 24/7 in the breakfast area, along with apples. A very nice touch. Really liked the suite set up, with the bathroom being off the living room area instead of in the bedroom. Makes it nice when you and your spouse have slightly different sleep times.
Stayed in April 2024
Reviewed: January 6, 2024
Karla
United States of AmericaI did not expect to be bitten. Nice hotel, staff wasn’t as pleasant as I expected.
I woke up to bites on both of my arms. I’m sure it was bed bugs. I let the lady at front desk know about my bites and all she said was okay I’ll check it out.
Stayed in January 2024
Reviewed: November 29, 2023
Robert
United States of AmericaEverything was excellent.
Excellent service.
Stayed in November 2023
Reviewed: October 10, 2023
Veronica
United States of AmericaThe toilet stayed messed up the whole weekend.
The breakfast was ok could have been better.
Stayed in October 2023
Reviewed: August 1, 2023
Jorita
United States of AmericaI receipt given to us when we left said 337.98 and when I checked our bank it says 360.00. What is up with that. We did not use the kitchen or any dishes. We did not use the stove...nothing. The room was super small and so was the bathroom. I had to hunt for the trash cans, the bathroom trash can was in the cabinet under the sink and the room trash can was in the kitchen under the sink. Also, several lights did not work.
Stayed in July 2023
Reviewed: June 24, 2023
Rebecca
United States of AmericaThe front desk staff was excellent!
Stayed in June 2023
Reviewed: June 23, 2023
Brook
United States of America100.00 for our dog. We only stayed one night. This was NOT disclosed on booking also that there is a parking fee is ridiculous, it’s not a downtown area where parking is scarce. We did not get the room we booked on booking either.
Good location
Stayed in June 2023
Reviewed: November 20, 2022
Kelly
United States of Americathere was little to no hot water and the hotel workers didn’t seem to remedy the situation
parking was nice and close to everything
Stayed in November 2022
Reviewed: October 18, 2022
Jesse
United States of AmericaVery noisy location. First floor was extremely loud
Stayed in October 2022
Reviewed: July 8, 2022
Vicki
United States of AmericaNot many people wearing masks including staff.
The room was on the small side but had everything we could need and was very comfortable.
Stayed in July 2022
Reviewed: June 2, 2022
Briggs
United States of AmericaEverything! I didn't even get the right room
Nothing
Stayed in June 2022
Reviewed: January 6, 2022
Sable
United States of Americano complaints
very clean, spacious, well equipped, and excellent staff!
Stayed in January 2022
Reviewed: December 24, 2021
Rachelle
United States of AmericaI booked for 2 nights, they only put me in for one. They couldn't find my reservation. I was supposed to be charged 267.. they charged 287. When I asked for a receipt, it said balance due was 429
The location. It was clean.
Stayed in December 2021
Reviewed: August 4, 2021
Priya
United States of AmericaExcellent location, quiet room, great work station, staff is accommodating.
Stayed in August 2021
Reviewed: July 31, 2021
Glenna
United States of AmericaValue. Lack of cleanliness. Small room.
Nothing
Stayed in July 2021
Reviewed: July 20, 2021
David
United States of AmericaAll the locks had to be changed so that was a big pain. The swimming pool was closed for some welder to do repairs. They ran out of milk at breakfast. Also, I luggage cart doesn't cut it
The place is new, clean, easy location, and competent staff. The clerk I complained to did cut 30 dollars off my second night stay.
Stayed in July 2021
Reviewed: July 7, 2021
Robin
United States of AmericaThe bed and sheets were the best! Great location and close to everything we needed. The only complaint is the pool not being open until our last day.But that was because of the weather.
Stayed in July 2021
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