9370 Main Street, Clarence, NY 14031, United States of America
Based on 46 hotel reviews
4.8Cleanliness
5.5
Comfort
5.6
Location
7.2
Facilities
5.2
Staff
6.6
Value for money
5.3
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: July 28, 2022
Adgate
United States of AmericaVery out of date not able to use hot tub or inground pool no breakfast no coffee machine
Size of room,whirlpool tub.
Stayed in July 2022
Reviewed: June 29, 2022
Walter
United States of Americadidn't eat
Stayed in June 2022
Reviewed: June 12, 2022
David
United Kingdomthe owner pretending to be an employee so he could justify $40 extra to let me book in slightly earlier
it’s in a safe area
Stayed in June 2022
Reviewed: June 8, 2022
Rebecca
United States of AmericaThe smell of stale cigarette smoke.
Bed was comfortable.
Stayed in June 2022
Reviewed: April 9, 2024
Amanda
United States of AmericaCame here to see the solar eclipse. Got my room months in advance before prices went up. When I showed up, I was told "we cancelled all of our bookings through online". I got no cancellation notice. I think they might have done this so that they could charge someone else more for the room.
Stayed in April 2024
Reviewed: January 4, 2024
White
CanadaI don’t know we never got our destination
I’ve been there several times it used to be paradise
Stayed in January 2024
Reviewed: September 23, 2022
Scott
United States of Americaold outdated! should not be an option on Booking Dot Com.
NOTHING
Stayed in September 2022
Reviewed: September 19, 2022
Beverly
United States of AmericaThe staff cancelled our room. We got there and had no place to stay. Luckily a friend living in the area found us another hotel.
Stayed in September 2022
Reviewed: September 6, 2022
Santhoshkumar
United States of Americana
There have no breakfast that i felt bad.
Stayed in September 2022
Reviewed: August 25, 2022
Michelle
United States of Americadated decor and mildew on jacuzzi
location
Stayed in August 2022
Reviewed: August 14, 2022
Kathryn
United States of AmericaThe place in the pictures looked remodeled when in fact it wasn't, also showed a breakfast area with the usual waffle maker, etc., and there wasn't. All still from the 1950's which is fine, provided you paint it to make it look presentable. Don't know how to wash windows or paint. Husband tried to open the door from the inside, it took me several minutes to figure it out, it wasn't the locks, the door was stuck. Wouldn't have been great if there had been an emergency. Also looked up the property online in its name and it said the place was permanently closed. That gave me a nice warm and fuzzy feeling!
Nothing!
Stayed in August 2022
Reviewed: July 14, 2022
Regina
United States of AmericaToilet wouldn't flush, ran every 5 minutes, room was falling apart, tiles coming up off of the floor, room wasn't clean.
Stayed in July 2022
Reviewed: July 5, 2022
Cecilia
SwedenDirty- however clean linen
the location OK but the place very worn down
Stayed in July 2022
Reviewed: June 27, 2022
Wayne
United States of AmericaBooked a king room with whirlpool got a dirty room with 2 full instead. Even after confirmation saying it was available. Had no other choice at that point .
It was a place to stay last minute family emergency
Stayed in June 2022
Reviewed: June 20, 2022
April
United States of AmericaThere were only a couple of negatives, no daily housekeeping which wouldn't have been bad except there were only 2 wash clothes, 2 towels and 2 hand towels in the room and there was not an extra roll of toilet paper in the room. Something that other reviews have mentioned, the smell of stale cigarette smoke. As a former smoker, I know that it permeates everything, the rooms need a deep clean that includes shampooing carpets and furniture and using lysol etc on the walls and ceilings to get the smell out. The drains and jets in the jetted tub could use a good cleaning as well.
I was really nervous about this property because of other reviews. Our room was huge, king size bed, full size refrigerator freezer, a sitting/living room and large bathroom with a large jetted tub. The owner/staff was very friendly and helpful, the room was mostly clean, the bed was clean, the bathroom clean, the floors clean, just don't look too closely at the cracks and crevices. The property is old, the grounds are well kept and my husband described the room as having a retro look. I'm really glad that we didn't avoid this property, we had a very pleasant stay, we were allowed to have our dogs and the rate was very inexpensive.
Stayed in June 2022
Reviewed: June 18, 2022
Monet
United States of Americaeverything! needs to be updated.
nothing
Stayed in June 2022
Reviewed: June 6, 2022
Bella
United States of AmericaSemi lingering smell within the room
The location felt safe
Stayed in June 2022
Reviewed: June 3, 2022
Thomas
United States of AmericaThe sheets were extremely old n stained . Everything was clean just missing peel n press tiles bathroom floor. Stained walls just allot of disrepair. But clean .
Unfortunatrly these kind folks are way over their heads . The place needs a major overhaul .
Stayed in May 2022
Reviewed: May 22, 2022
Pamela
United States of AmericaAdvertised a contential breakefast, no breakefast was available.
The shower was high pressure with hot water. The bedds were like sleeping on a cloud. Nice cold air conditioning. Mini fridge worked. Extremly pleasent front desk manager.
Stayed in May 2022
Reviewed: November 16, 2021
Beverly
United States of AmericaHeat wasn't so great
The room and bed very nice comfortable
Stayed in November 2021
Reviewed: October 25, 2021
Terese
United States of AmericaAbsolutely disgusting, chipped paint all over, mold all in the bathroom. Shady people walked all over outside. The person at the desk tried to tell us that our card was declined so we had to pay cash. This motel belongs in the ghetto, not on Main Street in Clarence.
NOT ONE THING
Stayed in October 2021
Reviewed: October 10, 2021
Jamie
United States of AmericaThe room smells like mold. There was mold on the wall. The sheets had stains on them. It definitely is not updated.
The staff was very nice.
Stayed in October 2021
Reviewed: August 15, 2021
Neal
United States of AmericaThe parking
The heart shape tub
Stayed in August 2021
Reviewed: August 10, 2021
David
United States of AmericaScary stuff going on. Either drug dealers or sex trafficking or both. Do not book here. Forget about the old room that hasn’t been renovated since 1970’s It is not safe. The paper thin walls will allow you to hear everything three rooms away. Was in room for one hour, had to get out of there.Asked for my money back, told me they would credit my account. Didn’t, no surprise there. Check out a homeless shelter before booking this place, probably more safe
Nothing
Stayed in July 2021
Reviewed: July 25, 2021
Cynthia
United States of AmericaBathroom was older but clean.
It was a very nice place. We got a heart shape jacuzzi tub.
Stayed in July 2021
Showing 1 - 25
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