6902 East Greenway Parkway, Paradise Valley, Scottsdale, AZ 85254, United States of America
#54 of 119 hotels in Scottsdale
Guests' ChoiceBased on 72 hotel reviews
8.4Cleanliness
8.8
Comfort
9.0
Location
9.3
Facilities
8.9
Staff
9.1
Value for money
7.4
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: February 1, 2024
Sergio
United States of AmericaInitially went to casitas, it is behind the golf course, away from the main hotel, feels like a Super 8 but fancy. Then switch to the real hotel and it was excellent. staff very friendly
Stayed in January 2024
Reviewed: June 23, 2023
Edwards
United States of AmericaPerfect resort for our family. Kids love the huge pool and lazy river. Clean environment and friendly staff throughout. Really enjoyed ourselves. We will be back.
Stayed in June 2023
Reviewed: June 20, 2023
Melanie
United States of AmericaThere was a cockroach in the bathroom in the middle of night .
It was a hour away from home
Stayed in June 2023
Reviewed: December 31, 2022
Stephen
United States of AmericaMattresses were extremely soft creating pains in the neck and back. However, the room had a trundle bed that was extremely firm, eliminating the issues.
The resort was beautiful with many conveniences and entertainment options.
Stayed in December 2022
Reviewed: September 7, 2022
David
United States of AmericaWe played golf at one of the onsite courses. However the greens were, had apparently just been aerated, and so were not fun to play on at all. We weren't told that before we started.
Breakfast was fine- nothing exceptional. Staff was great- very professional and friendly.
Stayed in September 2022
Reviewed: August 11, 2022
Jo
United States of Americanice, very clean, comfortable bed, nice bath
Stayed in August 2022
Reviewed: July 28, 2022
Kevin
United States of AmericaPaying to park even when not using valet parking. Husband was very unhappy about this.
Great room service, fast, helpful, pleasant. Loved having a Coffee shop on site.
Stayed in July 2022
Reviewed: May 9, 2022
Michael
United States of AmericaDuring peak periods need to reconsider pool arrangements. No option for reduced cost for only playing 9 holes for golf.
beautiful property in a great location
Stayed in April 2022
Reviewed: January 5, 2022
Debi
United States of AmericaSee above
The food was ok… we had to return 2 meals…the strawberries were old on the oatmeal but other than that it was fine. Everyone was very nice and we were not charged for the strawberries
Stayed in December 2021
Reviewed: December 6, 2021
Susan
United States of AmericaMaid service only came once for 5 night stay. For a high end hotel I would have expected daily cleaning
The grounds & the hotel spaces are awesome. The rooms are a bit tired & worn. The toilet paper roll is coming out of wall, the plugs in bathroom are also coming out if wall. I’d give the overall hotel 5 stars, the room a 3 star.
Stayed in December 2021
Reviewed: November 29, 2021
Henry
United States of AmericaN/a
N/a
Stayed in November 2021
Reviewed: September 11, 2021
Sherry
United States of Americaour 1st room size and location
our 1 st room was small and located over ventilation system so we asked to be moved nothing was available they said so we had to pay a large amount to upgrade
Stayed in July 2021
Reviewed: August 25, 2021
Yanira
United States of AmericaLazy river to slow.
Restaurant on site was food was good and great service.
Stayed in August 2021
Reviewed: July 25, 2021
Vicki
United States of AmericaWe should not have had to pay to self park in addition to the daily resort fee (not to mention 14% tax).
The view of the golf course from our room was fabulous. Unfortunately the rainy weather put a damper on all out door activities. Arizona needed the rain and it was God's way of answering prayers.
Stayed in July 2021
Reviewed: June 5, 2021
Kristina
United States of AmericaThey need to update their rooms to match the beautiful property. The pool needs more shade. The staff needs to be more informative about charges.
The property was beautiful. The rooms were not the best and the beds were okay. The pool did not have enough shade
Stayed in June 2021
Reviewed: April 30, 2021
Pamela
United States of AmericaUnder staffed
The pool is great and the grounds.
Stayed in April 2021
Reviewed: April 30, 2021
Diane
United States of AmericaCost and pool hours. Very little access to coffee.
Location, landscape, service
Stayed in April 2021
Reviewed: April 15, 2024
Quackenbush
United States of AmericaKids activities and pool were excellent. Staff was outstanding.
Stayed in April 2024
Reviewed: September 6, 2023
Debra
United States of AmericaN/A
I have stayed in a number of resorts in Scottsdale. This one far, far surpasses any of the others. Staff helpfulness and cleanliness. The facilities are immaculate. We will return.
Stayed in September 2023
Reviewed: July 5, 2023
Tamara
United States of AmericaFront check in staff. Rude (Sarah) was short and rude personality
Pool area
Stayed in July 2023
Reviewed: May 23, 2023
Jeims
United States of Americaexcellent
excellent
Stayed in May 2023
Reviewed: May 2, 2023
Rich
United States of AmericaOur room was not world class; there was a massive stain on a chair which made it unusable and we covered it with a towel. Very gross amd disappointing givem the price point. Shocked to have a room in that condition at a JW property.
Grounds and amenities were great and in keeping with the brand. Great location
Stayed in April 2023
Reviewed: March 11, 2023
Sue
United States of Americafood wasn’t great. mostly bar food and pool food
the grounds and amenities
Stayed in March 2023
Reviewed: October 4, 2022
Desiree
United States of Americanothing
everyone was so kind and attentive. very professional. definitely will be back.
Stayed in October 2022
Showing 1 - 25
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