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  5. Reviews of Wild Palms, a JdV by Hyatt Hotel

Reviews of Wild Palms, a JdV by Hyatt Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

910 East Fremont Avenue, Sunnyvale, CA 94087, United States of America

#19 of 33 hotels in Sunnyvale

Guests' Choice

Review Score

Based on 361 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 14, 2024

    8.0
    A nice hotel. The reception space was under renovation, and they used a temporary space.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 10 nights
    • Submitted from a mobile device

    Second floor no elevator

    Very spacious suite

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    We stayed for the soccer tournament at Twin Creeks and loved having the location at Wild Palms.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    funny gas smell in the hallway that I mentioned to the reception staff. They indicated that they know it's an issue and that the Fire Department comes to investigate but even they can't figure it out.

    the courtyard and pool were the highlights!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Under renovations

    The staff who work he were very kind and helpful.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with Resort View
    • Stayed 3 nights

    Breakfast was not upto the mark

    Stayed in January 2024

  • Reviewed: March 7, 2024

    8.0
    Was ok. Good solution for someone who needs to stay at Sunnyvale.
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Poor shower stream Since they have 4 stars - I expected for more not only regarding bathroom facilities Breakfast with no veggies

    Big & comfy room

    Stayed in March 2024

  • Reviewed: February 6, 2024

    9.0
    Very good, but could be better in many ways.
    • Business trip
    • Group
    • King Room with Resort View
    • Stayed 4 nights

    The hotel is under refreshing. The main entrance is closed and have to use the other doors to enter or exit. Yet, those doors are not locked nor controlled which might be security concern. Also, due to refreshing, there are plastic and paper cover on some aisles and it became quite unpleasant when the wind blew. I had a terrible sleep on the second day. But, the stuff was kind and considerate to change my room to the back which was far from the area under refreshing.

    Room is cozy and clean, having a tub for hot bath with high volume of hot water. space is big enough very easy to open the luggage case.

    Stayed in February 2024

  • Reviewed: January 27, 2024

    7.0
    Cute hotel in close distance to Apple
    • Business trip
    • Solo traveler
    • King Room with Resort View
    • Stayed 1 night
    • Submitted from a mobile device

    I was staying on the 2nd floor and you can literally hear everything - people walking up stairs, voices etc… the walls are not sound proof basically. Other than that, zero complaints.

    Some of the staff members were incredible - thank you to Steve, Liz and Diana for making the stay so great! The rooms are cute, very miami-esque and comfortable. Great location, and access to everything as well as nearby Apple.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 6 nights

    the breakfast is not worth getting up early for. But for the price paid, it was acceptable.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    9.0
    Good value
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was lost at first with the renovation in front of their building, wasn't sure where to locate front desk

    Quiet, friendly front desk

    Stayed in December 2023

  • Reviewed: December 10, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 7 nights

    Breakfast during the ongoing lobby reconstruction was rudimentary: bagels, juice, yogurt and coffee.

    Lovely though a bit quirky hotel with 60s feel. Everything seemed very new in my room and it was pristine clean.

    Stayed in December 2023

  • Reviewed: November 25, 2023

    8.0
    Overall very happy with room, location and price and staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Did not realize that the lobby would not be open and the remodeling in progress. Photos during reservation process did not reflect this.

    The staff were very helpful in locating out three rooms very close together as I had asked. In all other respects they were helpful and professional. The day we arrived was a holiday and the breakfast was 'cancelled'. Staff said it was complimentary and therefore not something we had paid for. I did not think that was honest. The next day however the breakfast was available. So just be forewarned if traveling during holidays.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    9.0
    Would highly recommend this place.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Construction/remodeling going on.

    Quiet and comfortable beds.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    9.0
    My stay at the Wild Palms was sweet and easy and I would recommend this quaint spot to friends and fellow travelers.
    • Leisure trip
    • Solo traveler
    • King Room with Resort View
    • Stayed 2 nights
    • Submitted from a mobile device

    I was there during lobby renovations which created a couple of small inconveniences, but nothing to complain about and I would happily stay here again when in town.

    I adored the little room and unique decor. The staff were friendly and helpful and the room was clean and very comfortable.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    8.0
    Great business + leisure stay
    • Business trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Housekeeping was nice, a bit irregular. Breakfast was good, sufficient. A bit more options or variety would have made it really nice.

    The front office team, the room, the bathroom, the parking, the design, the vibrant colors and look.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • King Room
    • Stayed 3 nights

    Breakfast.

    Cleanness.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    7.0
    Good business hotel in the heart of Silicon Valley
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 6 nights

    Renovation work did disturb a little bit and caused limited breakfast, depending where your room is noise from the busy streets

    Good location atz El Camino between Sunnyvale and Mountain View, all location easily reachable, good service (part of Hyatt group), rooms great and clean, good beds

    Stayed in September 2023

  • Reviewed: October 9, 2023

    8.0
    good overall
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Humidity in rooms, carpet felt wet, and windows completely see through

    Modern, get what you pay for, staff extremely helpful

    Stayed in August 2023

  • Reviewed: October 4, 2023

    8.0
    A hotel at good location, with economic breakfast and clean room with decent working space
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The facilities are in remodeling, Front desk service is very primitive. There is not enough ice machine, that you have to walk the long way to get it.

    There is a desk with enough power plug-in, which are very convenient for business trip and meeting.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    9.0
    Good to stay with family
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    looks built earlier but renovation by Hyatt (no elevator)

    Good location - close to Apple park. equipped pool at a reasonable price. supports minimum breakfast. conciergy service (luggage) and late checkout time(noon)

    Stayed in September 2023

  • Reviewed: September 26, 2023

    7.0
    Dated hotel but clean.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The most basic breakfast we’ve ever encountered. Hotel was very clean was it felt generally dated.

    Bed was comfortable. Good parking. Staff was nice. Felt safe.

    Stayed in August 2023

  • Reviewed: September 19, 2023

    8.0
    Nice pool, friendly staff, good location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Very average breakfast when compared to the elevated style of the hotel. Floors in room were uneven. It was obvious the property was a refurbished "value" hotel.

    Very nice staff at check-in. Quiet at pool courtyard. Interesting interior design choices.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Toilet slightly clogged after use

    Jacuzzi

    Stayed in September 2023

  • Reviewed: September 7, 2023

    8.0
    Good for quick stopover
    • Leisure trip
    • Solo traveler
    • King Room with Resort View
    • Stayed 1 night
    • Submitted from a mobile device

    A little dated but I understand they’re about to remodel a bit.

    Easy location and friendly team

    Stayed in September 2023

  • Reviewed: September 6, 2023

    9.0
    Very comfortable room with great outdoor pool area
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very comfortable and clean room. Very nice pool and outdoor area. Large and accessible parking.

    Stayed in August 2023

Showing 1 - 25

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