910 East Fremont Avenue, Sunnyvale, CA 94087, United States of America
#19 of 33 hotels in Sunnyvale
Guests' ChoiceBased on 361 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.2
Staff
8.9
Value for money
8.2
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 14, 2024
Shmuel
IsraelSecond floor no elevator
Very spacious suite
Stayed in May 2024
Reviewed: May 3, 2024
Deborah
United States of Americafunny gas smell in the hallway that I mentioned to the reception staff. They indicated that they know it's an issue and that the Fire Department comes to investigate but even they can't figure it out.
the courtyard and pool were the highlights!
Stayed in April 2024
Reviewed: April 29, 2024
Brenda
United States of AmericaUnder renovations
The staff who work he were very kind and helpful.
Stayed in April 2024
Reviewed: April 16, 2024
Amey
SingaporeBreakfast was not upto the mark
Stayed in January 2024
Reviewed: March 7, 2024
Daphna
IsraelPoor shower stream Since they have 4 stars - I expected for more not only regarding bathroom facilities Breakfast with no veggies
Big & comfy room
Stayed in March 2024
Reviewed: February 6, 2024
Owee
TaiwanThe hotel is under refreshing. The main entrance is closed and have to use the other doors to enter or exit. Yet, those doors are not locked nor controlled which might be security concern. Also, due to refreshing, there are plastic and paper cover on some aisles and it became quite unpleasant when the wind blew. I had a terrible sleep on the second day. But, the stuff was kind and considerate to change my room to the back which was far from the area under refreshing.
Room is cozy and clean, having a tub for hot bath with high volume of hot water. space is big enough very easy to open the luggage case.
Stayed in February 2024
Reviewed: January 27, 2024
Anais
United States of AmericaI was staying on the 2nd floor and you can literally hear everything - people walking up stairs, voices etc… the walls are not sound proof basically. Other than that, zero complaints.
Some of the staff members were incredible - thank you to Steve, Liz and Diana for making the stay so great! The rooms are cute, very miami-esque and comfortable. Great location, and access to everything as well as nearby Apple.
Stayed in January 2024
Reviewed: January 7, 2024
Lena
Armeniathe breakfast is not worth getting up early for. But for the price paid, it was acceptable.
Stayed in January 2024
Reviewed: January 6, 2024
Miryan
United States of AmericaI was lost at first with the renovation in front of their building, wasn't sure where to locate front desk
Quiet, friendly front desk
Stayed in December 2023
Reviewed: December 10, 2023
Tomas
Czech RepublicBreakfast during the ongoing lobby reconstruction was rudimentary: bagels, juice, yogurt and coffee.
Lovely though a bit quirky hotel with 60s feel. Everything seemed very new in my room and it was pristine clean.
Stayed in December 2023
Reviewed: November 25, 2023
Stewart
Costa RicaDid not realize that the lobby would not be open and the remodeling in progress. Photos during reservation process did not reflect this.
The staff were very helpful in locating out three rooms very close together as I had asked. In all other respects they were helpful and professional. The day we arrived was a holiday and the breakfast was 'cancelled'. Staff said it was complimentary and therefore not something we had paid for. I did not think that was honest. The next day however the breakfast was available. So just be forewarned if traveling during holidays.
Stayed in November 2023
Reviewed: November 14, 2023
Carrie
United States of AmericaConstruction/remodeling going on.
Quiet and comfortable beds.
Stayed in November 2023
Reviewed: November 9, 2023
Kristen
United States of AmericaI was there during lobby renovations which created a couple of small inconveniences, but nothing to complain about and I would happily stay here again when in town.
I adored the little room and unique decor. The staff were friendly and helpful and the room was clean and very comfortable.
Stayed in November 2023
Reviewed: November 7, 2023
Irfan
PakistanHousekeeping was nice, a bit irregular. Breakfast was good, sufficient. A bit more options or variety would have made it really nice.
The front office team, the room, the bathroom, the parking, the design, the vibrant colors and look.
Stayed in November 2023
Reviewed: October 30, 2023
Fabio
BrazilBreakfast.
Cleanness.
Stayed in October 2023
Reviewed: October 21, 2023
Ralf
GermanyRenovation work did disturb a little bit and caused limited breakfast, depending where your room is noise from the busy streets
Good location atz El Camino between Sunnyvale and Mountain View, all location easily reachable, good service (part of Hyatt group), rooms great and clean, good beds
Stayed in September 2023
Reviewed: October 9, 2023
Arianne
United States of AmericaHumidity in rooms, carpet felt wet, and windows completely see through
Modern, get what you pay for, staff extremely helpful
Stayed in August 2023
Reviewed: October 4, 2023
Tom
United States of AmericaThe facilities are in remodeling, Front desk service is very primitive. There is not enough ice machine, that you have to walk the long way to get it.
There is a desk with enough power plug-in, which are very convenient for business trip and meeting.
Stayed in September 2023
Reviewed: September 26, 2023
Jungwook
South Korealooks built earlier but renovation by Hyatt (no elevator)
Good location - close to Apple park. equipped pool at a reasonable price. supports minimum breakfast. conciergy service (luggage) and late checkout time(noon)
Stayed in September 2023
Reviewed: September 26, 2023
Lara
United KingdomThe most basic breakfast we’ve ever encountered. Hotel was very clean was it felt generally dated.
Bed was comfortable. Good parking. Staff was nice. Felt safe.
Stayed in August 2023
Reviewed: September 19, 2023
David
JapanVery average breakfast when compared to the elevated style of the hotel. Floors in room were uneven. It was obvious the property was a refurbished "value" hotel.
Very nice staff at check-in. Quiet at pool courtyard. Interesting interior design choices.
Stayed in September 2023
Reviewed: September 19, 2023
Jen-ho
JapanToilet slightly clogged after use
Jacuzzi
Stayed in September 2023
Reviewed: September 7, 2023
Matthew
United States of AmericaA little dated but I understand they’re about to remodel a bit.
Easy location and friendly team
Stayed in September 2023
Reviewed: September 6, 2023
Regalado
United States of AmericaVery comfortable and clean room. Very nice pool and outdoor area. Large and accessible parking.
Stayed in August 2023
Martina Franca, Italy
Fischbach-lès-Clervaux, Luxembourg
Chengdu, China
Srnín, Czech Republic
Cincelli, Italy
Armenistis, Greece
Annaberg im Lammertal, Austria
Sarandë, Albania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content