3901 Market Street, Wilmington, NC 28403, United States of America
#62 of 73 hotels in Wilmington
Guests' ChoiceBased on 96 hotel reviews
6.3Cleanliness
7.0
Comfort
6.7
Location
7.2
Facilities
6.5
Staff
7.5
Value for money
6.7
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 5, 2024
Mjfc129
HaitiBlood on the wall, Staff being aggressive/problematic
I enjoyed it was a Comfortable bed and the standard normality of little items around
Stayed in March 2024
Reviewed: October 13, 2023
Sidney
United States of AmericaBreakfast
room
Stayed in September 2023
Reviewed: August 2, 2023
Gerald
United States of AmericaCould have been cleaner. Could have had breakfast as advertised.
It’s an older place. But that’s ok. It could have been cleaner. My grandson found a balloon under the dresser. So I know they didn’t clean under there. They advertised to have free breakfast. I didn’t see any breakfast. Other than that it was convenient for us. And the staff was very friendly and helpful.
Stayed in July 2023
Reviewed: July 29, 2023
Danyashi
United States of AmericaComplimentary breakfast
location great
Stayed in July 2023
Reviewed: July 5, 2023
Ignacio
United States of Americaroom,
Stayed in July 2023
Reviewed: September 15, 2021
Jy
United States of Americaclean room and comfortable. Everything seemed updated.
Stayed in September 2021
Reviewed: September 15, 2021
Juan
United States of AmericaFloor was dirty. Bad smell
Stayed in September 2021
Reviewed: August 13, 2021
Rebecca
United States of AmericaThey did not have the breakfast set up or the lobby unlocked, so we had to have breakfast elsewhere.
Price was good, room was clean and comfortable.
Stayed in August 2021
Reviewed: July 30, 2021
Buzzard
United States of AmericaThe 300 dollar a night fee for a 2 star hotel.
Friendly people.
Stayed in July 2021
Reviewed: July 20, 2021
Demaca
United States of AmericaLocation was pretty good, and was close to where I needed to conduct my business. Was a pleasant stay.
Stayed in July 2021
Reviewed: June 24, 2021
Walter
United States of AmericaLobby for checkin a little sketchy
Not available
Stayed in June 2021
Reviewed: September 18, 2023
Judd
United States of AmericaNothin
Clean and friendly
Stayed in September 2023
Reviewed: August 30, 2023
Erica
United States of AmericaUnfortunately you probably can’t fix this but the parking lot could be just a tad larger or maybe if the spaces were a tad larger, it would be much easier to park.
Had a room with two beds and a bath, fridge, drawers, etc. Had a good visit
Stayed in July 2023
Reviewed: August 24, 2023
Amanda
United States of AmericaThere were roaches as soon as we walked in the room. The air conditioner made an awful sound I’ve never heard an air conditioner make before.
Not much.
Stayed in August 2023
Reviewed: August 17, 2023
Karen
United States of AmericaCigarette burn on bed cover
Stayed in August 2023
Reviewed: August 3, 2023
Monica
United States of AmericaNasty bloody under wear hidden in the bathroom and roaches everywhere
Stayed in July 2023
Reviewed: July 29, 2023
Cranski
United States of AmericaThere was no breakfast, just 2 hostess cakes. The room had German cockroaches everywhere and reaked of cigarette smoke. The walls were very thin and you could hear everything from both sides. The ironing board looked contagious. Broken hair dryer and iron. Will not be returning.
The staff was friendly.
Stayed in July 2023
Reviewed: July 24, 2023
Latesha
United States of AmericaThis place is a dump! Bugs everywhere! Do yourself a favor, and never book at this location. I requested a refund.
Nothing
Stayed in July 2023
Reviewed: July 23, 2023
William
United States of AmericaNot as crisp as the top ranked places. Breakfast weak.
Room good size. Staff helpful and friendly
Stayed in June 2023
Reviewed: July 18, 2023
April
United States of AmericaRun down, floor uneven, in need of a lot of update
Stayed in July 2023
Reviewed: July 15, 2023
Lacy
United States of AmericaThe ghetto/crack house vibe, overpriced for such a shady place, air conditioning was barely working
The desk clerk was helpful
Stayed in July 2023
Reviewed: July 10, 2023
Velma
United States of AmericaBuilding to old.room never got cleaned, had to ask for clean towels, trash stayed in room the entire stay, look like old blood stains on sheets.
No breakfast there! McDonald's down the street. The desk staff was nice.
Stayed in July 2023
Reviewed: July 3, 2023
Richard
United States of AmericaThe hot water in the shower was not hot enough. Other than that, a very good experience.
The rooms were excellent for the cost. Staff was friendly and we had everything we needed. I reserved a king room and it was spacious and accommodating. Overall, a very pleasant stay for the price.
Stayed in July 2023
Reviewed: June 27, 2023
Jeffrey
United States of AmericaThe lobby was like an oven, couldn't hardly breathe.
The room was nice
Stayed in June 2023
Niagara Falls, Canada
Makassar, Indonesia
Scarborough, UK
Livaie, France
Lévis, Canada
Ubud, Indonesia
Nusa Dua, Indonesia
Tolmin, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content