Didn’t like that there was not the option to have breakfast included.

Loved the beach !

Stayed in August 2025

long distance to the pool and drinks were overpriced

very good

Stayed in March 2025

Maybe better / more options for dining

Very good

Stayed in December 2024

booked thanksgiving dinner, yet we had no turkey. Had to stand in line and demand they give us the turkey we paid for. Other families joined me in standing and waiting. Rooms not complete, bathroom tubs dangerous, nothing to hold on to, easy to slip and fall. Had to ask for towels or toilet paper almost daily. Deck chairs old and about to break.

lovely staff, beautiful location. Been coming since 1976. love the resort. Came down to celebrate my 70th birthday with my mother, sister, children and grandchildren.

Stayed in December 2024

There was nothing to compare my stay with, except some of my coworkers was stuck on the elevator when the power went out, which is beyond your control and understandable.

I was thoroughly satisfied. The comfort of the room, the environment and the professionalize was awesome. The staff greeted you with a smile and a warm welcome. The facility and transportation was exceptional

Stayed in November 2024

Offer fresh pancakes of waffles and grits.

Breakfast was good. Freshly made omelets were the best.

Stayed in November 2024

Not housekeeping available during my stay. Not immediate access to beach.

Staff was very friendly

Stayed in September 2024

Roads getting to the resort , parking fees that are so limited, access to the beaches were challenging and getting directions to other events and attractions on the island.

The location was really nice but its complicated getting around the island. . Shopping and restaurant selection was really nice but more expensive than expected.

Stayed in October 2024

There is an 800 dollar incidental hold they want you to pay aside from the cost to actually stay there, which I found relatively high . In addition restaurants close a bit early , they close around 11. The food is pricey so make sure you bring at least 1000 cash or more to spend on the excursions along with the food.

I liked the views and the staff was friendly

Stayed in August 2024

The PRICE of everything. This hotel is expensive AF! I ordered a small pizza with pepperoni $18. I got a Lipton green tea for $7, Kids meal with 3 tenders, $14 for example. Oh and they automatically add gratuity to your EVERY bill!! 20% at that. (They should definitely disclose this on website) my cousin & I had to dispute charges on our account that weren’t ours, multiple times! The buffet food was very tasty however for the cost, they should have more options. $42 for lunch. $61 for dinner. $55 for brunch. Breakfast buffet was mediocre & the food was COLD!!!!!!! so was the brunch food. It didn’t take away from the taste though. Kudos to the chef. The most of the women workers were all Full of attitude. Especially the ones that work at Luna Mar. The team that was working from 8/11/2024-8/13/2024, we’re not welcoming at all. I walked up the bar, the bartender looked at me and continued doing what she was doing. After she was finished she looked up and said “can I help you”. I was baffled my her rudeness and lack of customer service. I was finding myself being overly nice to the women workers just so that they would at least be a tad bit nicer. But NO! Dana the hostess and Akima were okay. The girl in the fisherman’s reef cafe with the brace on her leg was very friendly. Kevion was cool. The room seriously need some deep cleaning. Surface level cleaning isn’t enough. I used my Lysol Wipes and some shampoo to clean out my bath tub because it had a black ring around it. (The first room). My first room AC was leaking badly so I had to switch rooms. My 2nd room had a stand up shower. The tile had stains and left over hair on it and the floor board was so dirty. The bathroom doors had little bugs crawling around it. It also had like yellowish mildew. I tried to scrub as much as possible off.

Absolutely beautiful. Inside & Out. The location how it overlooks the water. The food was good. The men workers were very helpful & friendly. The front desk was very accommodating. I liked the free water bottles with the water station and the lavender spray for your pillow. The bed was comfortable and the pillows were soft.

Stayed in August 2024

The review is correct short handed .

View !!

Stayed in July 2024

No hospitality room for guest that have later flights.

Pools, restaurants, breakfast and customer service.

Stayed in July 2024

The only thing I can say was the food needs work. Our most favorite restaurant was Sugarfin which served Sushi & Shorebird which was a breakfast buffet. But for how much everything cost the food did not meet the standards or expectations. The only other issue we had was with the staff from the spa. The spa massage was great but the front desk could be a little better.

The customer service was amazing. Room was clean and very comfortable. We were provided with our bed made up and new towels everyday. The 3 pools were amazing and the location was perfect! The beach front was everything along with the excursions! We did the Jet skiing and Pizza Pi Snorkeling trip and both of those were 100/10! They include a bunch of beach activities free like kayaking & paddle boarding which was cool! You can also eat and walk to the other resort which is attached and offers 3 more restaurants. Also the taxis were amazing! Definitely would go back!

Stayed in July 2024

There were two consecutive days that the fire alarm sounded one was a true issue with smoke in the downstairs area, next day the alarm sounded and the evacuation status was unclear and the staff didn't seem too concerned. We were waiting a long amount of time for valet to find the key for our rental car, and there seemed to be no urgency

Really liked the location and accommodation at the resort. The pools with views over the mountains and ocean, provided a great experience.

Stayed in June 2024

Our room smelled humid all the time.

Exceptional views Fantastic food venue options. Beach was wonderful. Interiors beautifully decorated. Loved the green earth friendly efforts.

Stayed in May 2024

You can make sure that rooms have hot water the frist 2days only have warm water

We loved the staff and restaurants were awesome

Stayed in May 2024

Balcony furniture was very uncomfortable

Breakfast was great - had an omlette

Stayed in March 2024

Did not like the breakfast, but the decor of the restaurant was beautiful. Did not like the slowness of the staff. We didn't get to check in until 5pm. The restaurant food was subpar and very expensive(35.00 for burger and fries). All of the resort food was underwhelming. Any restaurant we visited on the resort the food was cold, nasty, and overpriced. The waitstaff was so slow, I could t believe how long we were waiting. Taxi's we're scamming us. One taxi charged us $50 dollars just to take us to a convenience store from the hotel. Overpriced and underwhelming.

I liked the pool

Stayed in March 2024

For the price of the stay meals should have been inclusive

The property was beautiful

Stayed in March 2024

Room not ready at 4pm start time, although very helpful front of house manager sorted us out speedily and with great charm when we said we were not happy (we are over 80 and had been travelling)

Stayed in February 2024

It was expensive and the flow of standing in line waiting for your omelet could be more efficient. The toaster needed to be used 2 times or more in order for for the bagels, English muffins and toast to get toasted. I don't think there was an Ala carte menu if you did not want the buffet.

The breakfast was good, but expense.

Stayed in February 2024

The cost of everything was over the top. While you knew that the room rate was high, they gouged you at every opportunity which became insulting.

Location and facilities were fantastic. Watersport were great with great staff.

Stayed in January 2024

Nothing.

View was great, restaurants had great service and food. Rooms very clean.

Stayed in January 2024

Some of the staff was great, others not so much.

Location

Stayed in December 2023