Skip to main content
  1. Hotel reviews homepage
  2. US Virgin Islands hotel reviews
  3. US Virgin Islands hotel reviews
  4. Charlotte Amalie hotel reviews
  5. Reviews of Galleon House Hotel

Reviews of Galleon House Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

31 Kongens Gade, 00802 Charlotte Amalie, U.S. Virgin Islands

#8 of 11 hotels in Charlotte Amalie

Guests' Choice

Review Score

Based on 404 B&B reviews

7.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.7

  • Facilities

    7.0

  • Staff

    8.2

  • Value for money

    7.6

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 1, 2025

    8.0
    Great stay. Would stay again.
    • Leisure trip
    • Family with young children
    • Economy Full Bed with Shared Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    Mosquito in bathroom

    Good staff

    Stayed in July 2025

  • Reviewed: May 31, 2025

    7.0
    Well worth the value, and met our expectations. Would stay there again.
    • Leisure trip
    • Couple
    • Economy Full Bed with Shared Bathroom
    • Stayed 2 nights

    The room was clean, bright, with a big TV. The place was quiet and the bathroom was very clean. The pool area was nice and a good place to sit and read. The location was great and while there were stairs to climb too get to the property, there were not that many. They were very helpful allowing us to check in early and we enjoyed the balcony area while enjoying a continental breakfast. For the price of the room the value was very good.

    Stayed in May 2025

  • Reviewed: May 11, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    rundown rooms, my phone dissapeared from my room?

    basic hotel at convenient location

    Stayed in March 2025

  • Reviewed: May 1, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Harbor View
    • Stayed 1 night

    Water pressure and breakfast was pretty skimpy.

    We had an upstairs room and water pressure was an issue. We had just a trickle of water which was very inconvenient.

    Stayed in April 2025

  • Reviewed: April 16, 2025

    8.0
    Simple, clean hotel, with lots of stairs to haul your luggage from the road.
    • Leisure trip
    • Travelers with friends
    • Queen and Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of stairs to get to hotel from the road.

    Very simple, clean,nice pool.

    Stayed in April 2025

  • Reviewed: April 12, 2025

    7.0
    Budget facility , Great location, you will need to be capable for all of the stairs
    • Leisure trip
    • Solo traveler
    • Economy Full Bed with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    I chose this property for location and price point. The pool area was really lovely. I did choose the most economical room which came with a shared bathroom. Everything was very clean, dated and very budget but clean. The young girl at reception could be quite lovely or she could be quite challenging and you never knew quite what you would get. I got the impression on the family is waiting to move on from running this hotel.

    Stayed in January 2025

  • Reviewed: March 25, 2025

    8.0
    great value for one night stay
    • Leisure trip
    • Solo traveler
    • Economy Full Bed with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    dated and “free” breakfast was basically granola bars and pop tarts

    close to town and ferry

    Stayed in March 2025

  • Reviewed: March 23, 2025

    8.0
    Beautiful hotel right in the center of charlotte Amalie
    • Leisure trip
    • Family with young children
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    The girl from the breakfast should definitely change attitude. No smile and ready to shout at you as soon as you ask a simple question !!! ( I asked if the water was boiled for the tea) ..she obviously did not appreciate..she treats all the clients with bad manners ..not just me. No curtain in the room so you wake up as soon as the sun rises .

    The hotel is in the center, with an amazing view , big rooms and beds are very confortable. The pool is very nice and everything is very clean and ordinate. The receptionist is really nice and helpful . I did like the breakfast..enough for what I need in the morning

    Stayed in March 2025

  • Reviewed: March 9, 2025

    7.0
    Inexpensive choice in town with greats views of Charlotte Amalie & the Bay from your balcony
    • Leisure trip
    • Solo traveler
    • Queen Room with Harbor View
    • Stayed 1 night

    No parking on site, which I did not know until I got there. Still, I was able to find parking nearby, but if you've ever driven in the V.I. you will know why you don't want to have to search around for parking here! Wish I would have know before booking so I could be prepared, that's all.

    Breakfast was very basic - granola bars and coffee.

    Stayed in March 2025

  • Reviewed: February 25, 2025

    7.0
    Good location but a lot of steps
    • Leisure trip
    • Couple
    • Queen and Twin Room
    • Stayed 4 nights

    The hot water faucet handle was missing on the sink.

    The location was great. Close to downtown area and good restaurants. Close to the famous 99 steps staircase.

    Stayed in February 2025

  • Reviewed: February 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    There are a lot of steps to lug your suitcase up to reception before anybody can offer you any help. The breakfast was poor and the guy on duty in the morning was surly and unhelpful and disappeared. Later a more helpful and friendly guy came.

    Great location in historic centre. Our room was clean with a balcony overlooking the harbour. They looked after our bags for an hour after check out.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    7.0
    Great location and nice owners
    • Leisure trip
    • Solo traveler
    • Queen Room with Harbor View
    • Stayed 13 nights
    • Submitted from a mobile device

    Needs some upgrades

    Location

    Stayed in February 2025

  • Reviewed: February 6, 2025

    7.0
    This was family run home based bed and breakfast. Hot shower , basic breakfast.
    • Leisure trip
    • Solo traveler
    • Queen and Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Can hear other persons through the walls. My second night there was a Tuesday 2/4/25 and there was a rude loud male shouting at 6am- about 630. Didn't hear or see how facility handled issue. The stairs leading to hotel get to be exhausting after 2-3 times up them. So pack what you need before leaving your room for the day.

    Breakfast options are the basic(tea/coffee, bagel/muffins, pop tarts, instant oatmeal),sometimes fruit. Area was safe enough and 2 gates locked at 8pm by staff. Room was very clean, linens smelt very fresh, shower has hot water and pressure was good. Night time view of mountain from open patio was beautiful too.

    Stayed in February 2025

  • Reviewed: February 6, 2025

    7.0
    Comfortable for the night. Good location 😊
    • Leisure trip
    • Solo traveler
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Pretty old property, you could tell by the finishes in the room. Not the cleanest.

    Nice pool area, AC in the room, welcoming front desk, filtered water available.

    Stayed in January 2025

  • Reviewed: February 2, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 1 night

    Could use a lot of upgrading, deferred maintenance and substandard continental breafast

    Great location, good pool, nice people (staff and guests)

    Stayed in January 2025

  • Reviewed: January 26, 2025

    7.0
    The airport was near and the staff very helpful.
    • Leisure trip
    • Solo traveler
    • Economy Full Bed with Shared Bathroom
    • Stayed 1 night

    More choices for breakfast among the packaged pastries.

    Breakfast was disappointing but the coffee, the view and the wifi were excellent.

    Stayed in December 2024

  • Reviewed: January 20, 2025

    8.0
    A beautiful place to stay in the heart of St Thomas
    • Leisure trip
    • Family with young children
    • Queen and Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are a lot of stairs which are tricky with luggage.

    The grounds are beautiful and the staff exceptionally nice. The location is perfect.

    Stayed in January 2025

  • Reviewed: January 18, 2025

    8.0
    Comfortable and adequate stay.
    • Leisure trip
    • Solo traveler
    • Queen Room with Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    I do not have an issue with the stairs, but for people not inclined to climbing this may not be the property for you. Water supply was temperamental on mornings and the WiFi connection was poor.

    The views of the below bay of Charlotte Amalie are among the highlights of St. Thomas. The rooms are comfortable though there can be some improvements. It is close to many restaurants and to the ferry bay where during November to April you can get a ferry to St. John.

    Stayed in January 2025

  • Reviewed: January 5, 2025

    8.0
    Excellent staff, fabulous location likely the best deal on St. Thomas
    • Leisure trip
    • Solo traveler
    • Economy Full Bed with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There’s nothing I didn’t like, if you’re not good with stairs, this is probably not a great venue.

    Wonderful staff, very welcoming. Will definitely stay again highly recommend. Free breakfast, lovely pool area. The location is fabulous.

    Stayed in January 2025

  • Reviewed: December 30, 2024

    8.0
    The place is central, beautiful views and getting to be great!
    • Business trip
    • Solo traveler
    • Economy Full Bed with Shared Bathroom
    • Stayed 1 night

    The host told me she had booked a taxi I needed, but it never got there and there was nobody in front desk to help. Almost miss the ferry to St. John.

    The hosts were very friendly and tried to be helpful. It is a beautiful place.

    Stayed in December 2024

  • Reviewed: December 22, 2024

    7.0
    Fine for a one night stay with a swim.
    • Leisure trip
    • Couple
    • Economy Full Bed with Shared Bathroom
    • Stayed 1 night

    Very difficult location to navigate with a large suitcase. Coffee and fruit at breakfast were below my standards, and my standards are not high.

    Fine for a short stay. Very friendly staff, clean and charming pool. Rooms very unique and cosy. Breakfast was adequate in terms of offerings and the breakfast area was delightful.

    Stayed in December 2024

  • Reviewed: December 22, 2024

    8.0
    Great stay, friendly service and amazing views!
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 7 nights
    • Submitted from a mobile device

    My only suggestion would be to folks who have disabilities getting up steps to maybe choose another property to stay at. You have to go up LOTS of steps to get to your room which didn't bother my wife and I but I could see where it would be a deal breaker for some.

    Location was amazing. The staff was exceptional. The rooms and property are an old (probably historic) building, but everything was very clean. They don't do hot breakfast anymore- since a Covid I think- but they still offer coffee and fruit and there are many breakfast options nearby.

    Stayed in December 2024

  • Reviewed: December 6, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Economy Full Bed with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The price was expensive for what it said, breakfast included and it was only snacks

    The location is really good and the room is good size

    Stayed in December 2024

  • Reviewed: December 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Economy Full Bed with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There were no places to hang clothes or wet towels. Maybe a cabinet or atorage would be helpful in a room set up.

    The manager was helpful and welcoming.Great breakfast coffee., offered simple yet varied breakfast.It is close to the old town/ historic district, Governor's residence, public market, Fort Christian. Great views of the hillsides. It has a pool for hanging out. The ac makes the room comfortable against heat and humidity.

    Stayed in December 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: