Knapzak Road Philippolis, 9970 Philippolis, South Africa
#2 of 3 hotels in Philippolis
Guests' ChoiceBased on 40 hotel reviews
9.0Cleanliness
9.3
Comfort
9.7
Location
8.9
Facilities
9.3
Staff
9.6
Value for money
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: June 12, 2025
Santjie
South AfricaAmazing Experience
Stayed in June 2025
Reviewed: April 20, 2025
Kebu
South AfricaI loved everything . The night sky, the stars…
The wellcome from the staff members,the location..managed to rest and sleep, enjoyed the scenery even though it was cold.
Stayed in April 2025
Reviewed: January 4, 2025
Tracy
South AfricaNothing
Such a friendly welcome by wonderful after a long drive. Cool air conditioned, huge clean room with crisp white sheets and a comfy bed is what you can expect.
Stayed in January 2025
Reviewed: February 23, 2024
Martains
ItalyI didn't realize it was a hunting reserve and I'm totally against it, hanged stuffed animal's heads and pictures with dead animals...
Superb surroundings, nice staff and beautiful room
Stayed in February 2024
Reviewed: January 8, 2024
Zunay
South AfricaThe road to get there
Very friendly team. Clean and spacious rooms. Breakfast and dinner was excellent. Very serene and quiet. Overall a great stay.
Stayed in December 2023
Reviewed: December 24, 2023
Garreth
South AfricaThat we had to leave... The only improvement that could further enhance the experience would be a more descriptive social media presense to better include non-hunting activities & options.
All around great service, set in a beautiful scenery! Fantastically friendly staff, delicious meals and a comfortable & clean room.
Stayed in December 2023
Reviewed: December 19, 2023
Michelle
South AfricaThe fact that it is a hunting lodge, which we weren't really aware of when we booked. We are animal lovers and all the taxidermy freaked us out somewhat.
Staff and service were lovely. Bike ride in the reserve was fun.
Stayed in December 2023
Reviewed: November 24, 2023
Wolmarans
South AfricaThe dirt road to Otterskloof
The staff Hester and The chef Orlandi welcomed us with a cold welcome drink and hand clothes. They were very friendly and took us to our room. Otterskloof is an Oasis in the dessert.
Stayed in November 2023
Reviewed: October 22, 2023
Louis
South AfricaSlightly off the N1 but worth the drive. have to be able to drive dirt road.
So quiet and serene. The Karoo has a stillness that you get nowhere else. The service ,dinner and breakfast was fantastic, the room super luxury, unfortunately not a bath.
Stayed in October 2023
Reviewed: January 9, 2023
Stephan
South AfricaWe had an amazing time at Otters Kloof. The staff was really impressive and the food was top quality. The drive around the farm was also enjoyable. Enjoyed the game viewing.
Stayed in December 2022
Reviewed: December 21, 2022
Shani
South AfricaThe road after all the rain between Phillipolis and Otterskloof. Especially if you do not drive a 4x4.
The whole experience. Food. Accommodation. Staff was 120%.
Stayed in December 2022
Reviewed: December 19, 2022
Kirsten
Germanythe road getting there is in bad condition. the dinner was a bit disappointing. it could have been a nice atmosphere, the dining room is great, but somehow it felt more like a canteen, since it was so noisy and too many people just running around. staff could be trained better to make guests feel comfortable. it was very noisy from the kitchen and I had the impression staff wanted us to finish eating as quick as possible. also communication was difficult. when we arrived the staff did not really talk to us, also when we left. they were not aware that we had booked two rooms, not only one. the amount deducted by booking was not correct and the hotel didn’t know I had made a payment already. finally leaving we didn’t get a code to leave the property so we had to drive back. it’s a shame that all these issues spoiled the experience which could have been much better as the place itself is really nice.
great place, the rooms are nicely decorated, beds very comfortable
Stayed in December 2022
Reviewed: October 5, 2022
Andre
South Africa25 km drive from Phillipolis on corrugated dirt road Dinner a bit on the expensive side
Nice big rooms ours had a fireplace. Good breakfast.Great staff
Stayed in October 2022
Reviewed: April 8, 2025
Fleur
United KingdomI did not know it was a shooting / hunting Lodge. I feel quite strongly that should have been mentioned in the info on the web. The actual name was the Otterskloof Hunting Lodge. I found it upsetting personally.
The food was very nice for evening and breakfast. The staff were charming and helpful. We were the only people in a large lodge so it was very quiet! They lit fires etc to keep us warm as the weather was turning to winter. Quote a long way from Philipolis as the dirt track was very wet after heavy rains.
Stayed in April 2025
Reviewed: January 9, 2023
Jenni
South AfricaThe plumbing is bad, the dinner over priced, staff although friendly have little finesse, drinking water had to be fetched, skipped breakfast because of price, receptionist unprofessional, kitchen staff also served up the food wearing their hygiene hair nets, do lights have to be on all night, very little information about the place in the file, not being warned about needing a 4x4 to get there specially if it had rained!
Nice bed
Stayed in January 2023
Reviewed: January 7, 2023
Lynn
South Africaclean helpful staff good food
Stayed in January 2023
Reviewed: January 4, 2023
Daniela
South Africawe didn’t have hot water at all when we showered. some of the fittings are looking tired and in need of an upgrade.
friendly staff and a warm welcome. rooms are spacious and comfortable.
Stayed in December 2022
Reviewed: December 18, 2022
Paula
South AfricaOn arrival we where not booked at the Lodge.We had.proof if booking and a plan was made.BROKEN communication btw booking dot com and the lodge
The setting was beautiful
Stayed in December 2022
Reviewed: December 24, 2023
Anonymous
South AfricaLack of communication. Access gates didn’t word and codes for gates were not provided. Breakfast rather expensive.
Beautiful and peaceful. Lovely swimming pool. Friendly staff.
Stayed in December 2023
Reviewed: January 5, 2025
Maarten
South AfricaThere are no comments available for this review
Stayed in January 2025
Reviewed: December 17, 2024
Patience
South AfricaThere are no comments available for this review
Stayed in December 2024
Reviewed: April 26, 2024
Leandri
South AfricaThere are no comments available for this review
Stayed in March 2024
Reviewed: March 25, 2024
Bianca
South AfricaThere are no comments available for this review
Stayed in March 2024
Reviewed: December 23, 2023
Mervyn
South AfricaThere are no comments available for this review
Stayed in December 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content