Reviews of Protea Hotel by Marriott Mossel Bay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Corner Church Street and Market Street, 6500 Mossel Bay, South Africa
#2 of 16 hotels in Mossel Bay
Guests' ChoiceReview Score
Based on 441 hotel reviews
8.4Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
8.8
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Facilities
8.7
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Staff
9.1
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Value for money
8.3
Verified guest reviews from real Bookers
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Reviewed: April 24, 2024
Martin
New Zealand115 Reviews13 helpful votes9.0“Clean and Conformable with a great view of the bay”- • Leisure trip
- • Couple
- • Larger Guest room, 1 King, Harbor view, Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Mossel bay is interesting as a tourist location as it doesn’t seem to be a tourist location. The hotel is located in a shopping area that is a bit run down and to be honest a lot of Mossel bay looked Industrial not tourist. But that’s why the hotel shines out as a point of difference in the locality.
This was one of the most comfortable rooms and excellent bathrooms in our whole trip through South Africa. It’s a bright, clean, airy room with a great balcony view across the bay. The staff were welcoming and helpful and the facilities such as the restaurant for breakfast and the pool were all clean and good quality. Car parking was easy and the staff helped with that and luggage without being asked. It’s located next to the Mossel Bay pier so it’s an easy walk down the hill to a few seafood restaurants with good views of the sunset across the bay.
Stayed in April 2024
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Reviewed: April 19, 2024
Tony
United Kingdom63 Reviews5 helpful votes7.0Good- • Leisure trip
- • Couple
- • 1 Bedroom Larger Suite, 1 King, Harbor view, Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Bedroom and bathroom downstairs. Entrance, kitchenette and living room upstairs.
Restaurant very good.
Stayed in April 2024
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Reviewed: April 15, 2024
Minet
South Africa19 Reviews4 helpful votes9.0“Definitely the best choice in Mosselbay.”- • Solo traveler
- • Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Good location, very friendly staff and a good restaurant .
Stayed in April 2024
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Reviewed: March 21, 2024
Álvaro
Brazil36 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Guest room, 1 Queen
- • Stayed 3 nights
rooms are a bit small , stairs to carry bags not firendly
Brekfast very good , location , view to ocean variaty and quality very good
Stayed in March 2024
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Reviewed: March 19, 2024
Nicky
United Kingdom7 Reviews8.0“Fantastic”- • Leisure trip
- • Couple
- • 1 Bedroom Larger Suite, 1 King, Harbor view, Balcony
- • Stayed 1 night
Amazing restaurant where they went to extra trouble to assist with dietary requirements
Stayed in February 2024
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Reviewed: March 18, 2024
David
United Kingdom6 Reviews8.0“Great hotel for a night stop over”- • Leisure trip
- • Family with young children
- • Guest room, 2 Twin/Single Bed(s)
- • Stayed 1 night
The hotel location was good, very close to shops and the beach, however the outlook from our room wasn't as good. We looked out over flats with the sea in view behind them, and to the side were the port and dock area, which wasn't pleasing on the eye. The pool wasn't really big enough for swimming, it was more like a large plunge pool, but with the sea so close you could go there instead.
Our room was good size with good facilities including a safe, fridge and balcony.
Stayed in March 2024
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Reviewed: March 14, 2024
Fay
United Kingdom12 Reviews9.0“Fabulous hotel, great location, staff great, food and wine both so delicious.”- • Leisure trip
- • Couple
- • Larger Guest room, 1 King, Harbor view, Balcony
- • Stayed 1 night
- • Submitted from a mobile device
No nothing
Great location near Marina and seafront restaurants. Pool area very relaxing, there own gin great. Restaurant food amazing. staff very attentive.
Stayed in March 2024
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Reviewed: February 26, 2024
Staveley
United Kingdom22 Reviews2 helpful votes8.0“Good hotel, very friendly staff, close to amenities and good restaurants”- • Leisure trip
- • Couple
- • Guest room, 2 Twin/Single Bed(s)
- • Stayed 3 nights
The view from our room wasn't great, and the pool was small for the size of hotel. Otherwise it was what we expected.
We had a good room, convenient for the restaurant and breakfast area, and the pool. Staff were friendly and cheerful. And the breakfast was fantastic. We had a very good meal in the Gannet Restaurant one evening. It was a short walk to the Old Harbour and beach. And it was a two minute walk to the really interesting Mossel Bay museum where we spent an enjoyable few hours. We had parking immediately outside the hotel entrance. We also did their gin tasting one evening - highly recommended!
Stayed in January 2024
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Reviewed: February 21, 2024
Gareth
United Kingdom8 Reviews9.0“Great stay, as expected. Helpful staff and gym well equipped”- • Leisure trip
- • Couple
- • Larger Guest room, 1 King, Harbor view, Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Pool is very small. More of a plunge pool
Great stay, as expected. Helpful staff and gym well equipped.
Stayed in February 2024
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Reviewed: February 19, 2024
Elizabeth
United Kingdom26 Reviews2 helpful votes8.0“Lovely hotel, pity about the location.”- • Leisure trip
- • Couple
- • 1 Bedroom Larger Suite, 1 King, Harbor view, Balcony
- • Stayed 1 night
We had a very long wait to be served in Cafe Gannet - 40 minutes for our order to be taken then an hour for the main course to arrive. Although we had suites with balconies with a view over the harbour, the view was disappointing as the area is very industrialised.
We booked two junior suites for ourselves and our two adult kids. The suites were on two levels and were amazing - stylish, clean and beautifully equipped. We had dinner in Cafe gannet which was very good and had a great vibe. The person who checked us in to the hotel was extremely helpful.
Stayed in February 2024
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Reviewed: February 16, 2024
Nigel
Jersey124 Reviews3 helpful votes9.0“Our first stay at the MB Protea, but we will return.”- • Leisure trip
- • Couple
- • 1 Bedroom Larger Suite, 1 King, Harbor view, Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing major, but a few more sun beds around the pool would undoubtedly be appreciated.
Location is excellent, looking out over the bay (ask for a harbour view room). On-site bar, swimming pool and restaurant, all excellent, as was the service from hotel staff. Secure parking is available. Mossel Bay itself is a very pleasant town.
Stayed in February 2024
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Reviewed: February 11, 2024
Simon
United Kingdom3 Reviews8.0“Good average priced hotel in good location”- • Leisure trip
- • Couple
- • Guest room, 1 Queen
- • Stayed 1 night
Room Location Restaurant
Stayed in January 2024
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Reviewed: February 11, 2024
Georgina
United Kingdom10 Reviews9.0“Nice hotel with very welcoming staff”- • Leisure trip
- • Travelers with friends
- • Larger Guest room, 1 King, Harbor view, Balcony
- • Stayed 1 night
- • Submitted from a mobile device
The hotel itself was very nice and the restaurant was good but can’t say we were won over by Mosell Bay.
The rooms were lovely. The staff very welcoming.
Stayed in February 2024
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Reviewed: February 10, 2024
Dirk
Germany7 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • 1 Bedroom Larger Suite, 1 King, Harbor view, Balcony
- • Stayed 1 night
- • Submitted from a mobile device
staff was friendly and hotel was very clean and well appointed.
Stayed in February 2024
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Reviewed: February 2, 2024
Angela
United Kingdom8 Reviews9.0“Extremely comfortable and great location and great facilities.”- • Leisure trip
- • Group
- • Guest room, 2 Twin/Single Bed(s)
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Plenty of choice, nicely presented.
Stayed in February 2024
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Reviewed: January 24, 2024
Sarah
United Kingdom5 Reviews1 helpful vote8.0“Lovely hotel on sea front”- • Leisure trip
- • Couple
- • Larger Guest room, 1 King, Harbor view, Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Bigger pool
Lovely little hotel close to the beach. Room was big and modern with balcony overlooking the harbour. Plenty of storage space and efficient air con
Stayed in January 2024
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Reviewed: January 16, 2024
Jan
Netherlands6 Reviews8.0“Good room and very good food”- • Leisure trip
- • Couple
- • Guest room, 2 Twin/Single Bed(s)
- • Stayed 3 nights
- • Submitted from a mobile device
Downtown Mossel Bay is not the best place in the Western Cape
The room was very good, the view less.
Stayed in January 2024
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Reviewed: January 13, 2024
Michael
Germany52 Reviews4 helpful votes8.0“Good view over harbor”- • Leisure trip
- • Couple
- • Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Looks like the 80ies, avoid the restaurant- there are better ones
Nice view over the harbor
Stayed in January 2024
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Reviewed: January 10, 2024
Alyssa
Singapore8 Reviews9.0“Comfortable stay”- • Leisure trip
- • Couple
- • Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Comfortable room and excellent service. Complimentary gin tasting was a great gesture.
Stayed in January 2024
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Reviewed: December 31, 2023
Lavishnie
South Africa19 Reviews11 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Stupid trees blocking room views of the bay
Location is awesome
Stayed in December 2023
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Reviewed: December 25, 2023
Sheryl
South Africa4 Reviews1 helpful vote8.0“Excellent service, clean and comfortable”- • Leisure trip
- • Couple
- • Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Early morning car alarm which hotel struggled to locate and address
Very clean and friendly service
Stayed in December 2023
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Reviewed: December 22, 2023
Axel
Germany72 Reviews4 helpful votes7.0“Our expensivst and most disappointing experience in SA ( 6 times here )”- • Leisure trip
- • Family with young children
- • Guest room, 2 Twin/Single Bed(s)
- • Stayed 3 nights
- • Submitted from a mobile device
Very noisy, bad views of the rooms , for this extremely expensive !!!
Stayed in December 2023
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Reviewed: December 10, 2023
Achim
Germany9 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Guest room, 1 Queen
- • Stayed 1 night
Friendly staff and clean room.
Stayed in November 2023
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Reviewed: December 8, 2023
Hessel
Netherlands4 Reviews7.0“Nice hotel, but the rooms were outdated. Not best value for money.”- • Leisure trip
- • Couple
- • Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
The room was very outdated
The hotel and the restaurant itself looked great, but the room was very outdated.
Stayed in December 2023
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