nothing

the privacy

Stayed in June 2023

We found out that we had 1 set of towels the night we checked in, the next day we asked for extra towels, the lady's tone was unappreciated because my friend explained, she still came to me to ask again. The tap system in the toilet was a bit tricky to operate but we got it eventually, the water pressure of the shower, not good at all. No ironing facilities in the room, we had to go to the laundry room to iron, I get it's a small place. The hot breakfast was bland, we didn't even have it on the last day.

Quaint small place, room was clean. The front desk staff, Mr Zulu and another gentleman were very helpful and friendly. The cold breakfast was good, muffins fresh and a decent coffee machine. The view is beautiful, the area and accommodation is quiet, ideal if you just want to relax. The lady staff were ok

Stayed in June 2023

Nothing

Friendly staff and beautiful garden.

Stayed in June 2023

The location was very good, room clean and it was quick.

Stayed in June 2023

i did inform reception that they need to look at the dampness problem in the room - especially when it rains it (smell)gets worse.

it was quiet

Stayed in May 2023

Nothing.

All went well.

Stayed in May 2023

The breakfast was a bit haphazard. We had to ask for more milk, bowls, cups, and glasses each morning, rather than them being automatically re stocked. The location is a bit further away than the listing would suggest - you won't be walking anywhere, but an Uber to the Waterfront was very cheap and only took 7ish minutes. I'm not sure if this is the norm in South Africa, but we had to open a water valve to get water in the bathroom sink or shower, and the water pressure wasn't very high, but we got by!

The staff were very friendly and the rooms were nice. My bed was very comfortable. The view from the hotel was beautiful.

Stayed in May 2023

The shower was not so nice and the water was not hot enough.

The friendly staff gave us a breakfast box since we checked out very early

Stayed in May 2023

Very friendly staff, clean place, quality-price very good

Stayed in May 2023

Nothing really

Clean, good location, staff were friendly and efficient, breakfast was good, views were good, security was good

Stayed in May 2023

Really nothing

Location, breakfast, staff, views

Stayed in May 2023

Naomi is a star!! The location is not great, but the lodge itself is very secure and the staff make you feel comfortable.

Stayed in May 2023

The red light of the air on shines on my pillow The hotwater system is a big no no

Good breakfast

Stayed in April 2023

This is the 94new South Africa equivalent what the castles are to medieval Europe. The attention to detail and effort invested to turn this into a exquisitely preserved living monument from one of ZA most iconic times is something to behold.

Stayed in May 2023

Room with no view

Cleanliness

Stayed in May 2023

Breakfast was just ok, but I feel they can do better. The water/gyser system was not easy to navigate

The view was to die for. The generator works wonders 😊😊😃😃😁😁

Stayed in May 2023

Artisan bread, honey and muesli must be provided Less noise from the kitchen early morning would be great for sleeping in. More complimentary tea options in rooms

Artisan bread, honey and muesli must be provided Less noise from the kitchen early morning would be great for sleeping in. More complimentary tea options in rooms

Stayed in May 2023

Water leak on floor in bathroom,

All good

Stayed in April 2023

The shower nob is complicated and it take time for us to understand especially if someone didn't explain anything about it

The staff that is working the is so friendly and helpful and the cleaners are doing a excellent job The breakfast was great

Stayed in April 2023

We have enjoyed our stay, Was a great experience. The location was scary at first but the property was 100% safe and we never felt unsafe again

Stayed in April 2023

Wifi connection was a little problem

Breakfast was super

Stayed in March 2023

The route towards the lodge

Friendly staff, clean room and lovely breakfast

Stayed in April 2023

The size of the room was a bit disappointing even though it was only myself as a single guest.

the view from the lodge was breathtaking.Consideing the size of the lodge the price of accommodation was value for money.

Stayed in April 2023

The worst shower we had in our 3 weeks in South Africa (and we've been to the North, to the East, to the centre and to the South). What a turn-off. It wasn't really getting to the temperature that we desired, but most frustrating was the amount of water that was dripping out of it. We never had the feeling of having had a shower, we never actually felt the water coming down on our skin (the water jets were that thin and light). The soap stayed on your body, and if you grabbed the shower hose there wasn't even enough pressure to make the water go vertical upwards for more than a cm (there goes the washing the soap away from your armpits for example). As a last stop in South Africa the room isn't really big or handy to organise your luggage either. The Wifi was not working in our room, unless you stood right next to and even against the entrance door (then you got a "sometimes working 1 bar of Wifi").

Very friendly staff, both at the reception as in the kitchen/breakfast area. Our first night we got the whole tour of the hotel thanks to the receptionist. The room was very clean and well maintained. We loved the fact that there was our own private cosy terrace outside! The bed was enormous and gave us a good night sleep. The location was superb; it was quiet yet right at the middle of everything at the same time + easy accessible. The breakfast had an extensive selection and tasted really good. The view from this hotel facing the city bowl and a couple of skyscrapers and the hills was magnificent! There was a secure parking area as well (a bit small for all the cars that were parked there, but you had a spot anyway).

Stayed in April 2023

Slow wifi and breakfast

Stayed in April 2023