The bed was a little too firm for me. It could do with a mattress topper.

We arrived in Johannesburg a little apprehensive about safety after having a less than positive taxi ride, taking us around many unsafe areas. When we checked in, we were assured the hotel was in a safe area and we would be safe in the gated space. This was true - it was great having security and gates around the hotel. The staff were all so friendly - from front desk to housekeeping to porters to chefs to servers, transport and security. Always smiling, always asking after us. Nothing was too much trouble. We made use of the hotel shuttle - our driver Jimmy was brilliant - calm, friendly and knowledgeable, and his aim was to keep us safe at all times. We also used the hotel’s travel arm - going to Soweto, Apartheid Museum and Pilanesberg. Our drivers were incredible - courteous, patient, knowledgeable and friendly. I loved the little details at the hotel - the patterns on tje velour chairs showed just how focused on the little things the staff are. Great value for money - would recommend!

Stayed in May 2024

Feel and location

Stayed in April 2024

Single bed, are very singular. They are very small. The shower door was very difficult to close.

The breakfast and dinner time were very accommodative. The breakfast variations were ayoba and the taste. I liked the waiting area and how staff welcomed us and assisted us through the processes. I liked the shower utilities, availability of hands and body wash, conditioner, body wash in a big bottle. There was no need for us to ask for them in the morning after taking a shower at night.

Stayed in March 2024

N/A

Variety, friendly staff

Stayed in March 2024

The location raises eyebrows but i appreciate the antiqueness of the building.

Exceptional service by the staff. A special thanks to Millian who was of great assistance on Sat. As a black woman, you get nervous when you have to request another black woman for service. Most of the time, you are not recieved well. However, with Millian, it was a pleasanr experience. This proves that the staff is well trained and most importantly, is taken care of and is valued by the employer. So this is my view when it comes to staff behaviours in hospitality or retail service.

Stayed in March 2024

Nothing

The breakfast was excellent

Stayed in February 2024

There was nothing untoward or that I disliked, therefore it is not easy to say or dig up whatever was non-existent

I loved the breakfast, while the location is absolutely superb. The infrastructure and structure are a reminder of where the city comes from and why I love the City of Johannesburg in its entirety. The hotel remains a super asset

Stayed in February 2024

A ball of blonde hair on my room mat. The available channels on the TV, very limited.

The serene and silent location. Helpful staff members, Millian and Lethu were of great assistance. Facilities in the room and on the premises

Stayed in February 2024

My tea cups were dirty. Which made me wonder what else was not cleaned

Parking, employees, rooms all perfect

Stayed in February 2024

Cleanliness loving staff

I’m still in the hotel extended my stay with 2 more nights

Stayed in February 2024

The paint smell was all there Electrical connection was trouble some

The place looks nice and historical Clean Nice people

Stayed in November 2023

All was good

Stayed in November 2023

I didn't like the carpet It cause the room to have a funny smell, had a dusty smell. It would be amazing if you added rooms without a carpet.

The place is beautiful

Stayed in January 2024

They don't have kids facilities, pool was not available to use

Location is good, it's clean and it's fine

Stayed in January 2024

High standards are maintained akin to a 4 star hotel. The room was spacious, well lit and had a small fridge which is a necessity for long-term guests. Complimentary coffee, tea and bottled water was provided. I used to buy additional coffee and water and it was safe to store juice and other perishables in the fridge. The TV was large and had many channels. I enjoyed watching news on BBC and CNN.

Stayed in January 2024

The food can be improved. The breakfast was good but the lunch/ dinner buffet as well as Alacarte was very average.

The property is exceptional and quite picturesque. Very good for tourists as well as those looking for a staycation.

Stayed in December 2023

Was disappointed by the initial room I was checked into whose door couldn't lock and the aircon malfunctioned!, over and above that there was cold water in the shower in the second room we were transferred to until the anomaly was fixed. There is need for an extractor fan in the bathrooms to deal with bad smells after toilet usage especially after doing a #2.

Staff was warm and very helpful. Food was very tasty and we got treated to a sumptuous Christmas breakfast on the 25th December. We also enjoyed the spacious well equipped gym.

Stayed in December 2023

I ordered the chicken wings, they were peri-peri. It does not show it on the menu. Please consider people who do not like spicy food. Otherwise there is nothing to complain about.

The staff was very helpfull & always friendly. Nice clean hotel to stay. You could just dail the reception & they assist you with everything.

Stayed in January 2024

The smell of the carpet

Spacious and comfortable rooms The quiet neighborhood Friendly staff

Stayed in December 2023

The open parking, cars can get easily get damaged in bag weather. Carports or covered parking can be a solution.

Stayed in December 2023

The hotel staff was very polite and helpful throughout my stay.

Stayed in November 2023

Not getting my breakfast

The peace, the cleanliness.

Stayed in December 2023

The staff was friendly and helpful to my queries. The hotel is beautiful and neat👌🏽

Stayed in December 2023

Space and silence

Old hotel from ancient times of the British that has being renovated.

Stayed in December 2023