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Beautiful villa , full of historic scenarios and helpful people. We really hope to be back.

Self made breakfast,ok Distance/transport to and from is a problem

Modern interior with subtle hints to the history of the building. Warm in winter and lovely view out the main bedroom window.

The room was large with a nice balcony and view .. lots of storage , large comfy bed with two pillows each and good shower and bath . The bar area was really modern and we loved the cocktail menu .. great staff through out the hotel . Good selection at breakfast and despite a busy area it was fairly quiet with good location , ten minutes walk to Duomo

Reception staff were pleasant and helpful. Breakfast was ok

Excellent location. The staff is kind and friendly.

The hotel is just across the road from Santa Maria Novella rail station so if, like us you got the train from the airport, you only have a very short walk to the hotel. When we checked in the receptionist told us that she had given us really nice rooms. They were actually beyond our expectations. We had booked two rooms. One for us and the other for our friends. They were on the top floor, next door to each other, and the view was incredible. Most people go to Florence for the Duomo, and there it was. That and the beautiful hills that surround Florence. What could be better? Thank you so much for that. It was really appreciated. In each room was a note from the hotel and some biscuits as a welcome to Florence. We thought this was a really nice touch. The location couldn't be better. We easily walked to the Duomo and to both the Accademia and Uffizi galleries. There is also a bus that you can catch just around the corner that will take you there for a small charge. We paid 0.09€ on the day that we did use it. The hotel bar is excellent. The negronis are the best and the prices are really fair. Ahmed, the hotel barman, not only made us feel very welcome, he also gave us some excellent recommendations for places to eat, and even called them to book our table. The restaurants he recommended were superb. Not just the food, but the service and prices. Absolutely no complaints. We did have the breakfast buffet at the hotel. We thought that it would have just been a continental breakfast, but there were bacon and scrabbled scrambled eggs, too. We really enjoyed it. The day before we left, we returned to our rooms to find a little parting gift from the hotel. Again, it was a really nice touch and much appreciated Throughout our stay, we noticed people dragging suitcases around, as you see in all tourist driven cities. On the day we left it was so nice to just take our bags across the street to the rail station and then onto the train back to the airport.

Staff and location

We booked a superior room and was given a family room with plenty of space. Breakfast was very good and the staff were very friendly. We were able to leave our cases after check out which was a great help.

Great locstion, good communication, clean room, early checknin. As well as nice staff Ulma, Isabell at breakfast been amazing. huge variety as well on the buffet, soymilk too.