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Newest reviews for Hotel Villa Marstall

  • Anonymous
      United States of America
    September 16, 2014

    Hotel staff were extremely friendly and accommodating! The breakfast buffet in the cellar was very good. Location was perfect!

    There wasn't anything that we didn't like.

    10

  • Anonymous
      Australia
    September 14, 2014

    Staff, location, price, very comfy beds

    Breakfast was underwhelming, especially for the price.

    9.2

  • Anonymous
      United Arab Emirates
    September 12, 2014

    Everything...location, friendliness and helpfulness of staff, breakfast....

    Nothing

    10

  • Christopher
      Luxembourg
    September 11, 2014

    No restaurant

    8.3

  • Robert
      United Kingdom
    September 9, 2014

    Excellent standards.

    10

  • Andrew
      United Kingdom
    September 5, 2014

    - Comfortable and clean room - Perfect location for exploring Heidelberg - Service for leaving luggage after checking out - Staff very helpful and spoke amazing English (not that it should be a factor - just impressed!)

    - The car park where they have a price reduction deal is at the other end of the altstadt

    9.6

  • Ian
      United Kingdom
    September 5, 2014

    Small hotel, in a great location by the river. Very helpful and friendly staff. Excellent room. Very good breakfast. Spotlessly clean. Useful half-price car parking arrangement nearby. Heidleberg is a lovely place to visit.

    No kettle for making tea!

    9.2

  • Sharon
      United Kingdom
    September 5, 2014

    The hotel staff were very friendly and helpful. The location was excellent- on the river, 2 minutes from the Main Street in the old town and had a bus stop very close. Our room (11) on the ground floor had a view of the river and a 4 poster bed. Good selection of food for breakfast. The fridge was available for your own use and not stocked with over-priced items as often happens

    Ground floor room was a bit noisy if the window was open as it was close to the road. Only a shower, no bath

    9.2

  • Brian
      United Kingdom
    September 4, 2014

    Close access to town Friendly helpful staff

    Long walk to park car Beds very hard

    9.2

  • Doris
      United States of America
    September 4, 2014

    This hotel is located right at the beginning of the old town of Heidelberg. It is close to everything and there breakfast was very nice. They emailed and confirmed before the trip. Rooms were very clean.

    Beds were so hard. The hotel is so nice they could have had better bedding that would make the bed softer.

    8.8

  • Bernard
      United States of America
    September 2, 2014

    A perfect place to base oneself to visit the picture perfect old town of Heidelberg. The Hotel is very comfortable; the staff extremely accommodating and the Breakfast more than sufficient - all for a good fair price.

    9.6

  • Adam
      United States of America
    September 1, 2014

    Staff, location, décor, bed&bath were all excellent. I highly recommend Villa Marstall.

    10

  • Chi
      Hong Kong
    August 28, 2014

    a very cozy room with an elegant bed. Good location. A pleasant stay.

    There is no common room.

    10

  • Carolina
      Switzerland
    August 24, 2014

    Very clean and cosy. Nice breakfast voulted room. Extremely helpful and nice staff.

    Too much condiment in scrambled eggs. Pillows uncomfy. Couldn't watch TV from four-poster bed. Bit noisy despite the double glazing but I'm very sensitive to that.

    8.8

  • William
      United Kingdom
    August 22, 2014

    Large room, great location even if it was on a busy road, the soundproofing was so good you dont hear a thing. superb quality breakfast in one of the most amazing breakfast rooms you will ever see.

    Unfriendly woman on reception. One was great the other needs to take lessons from her.

    10

  • Anonymous
      United Arab Emirates
    August 22, 2014

    Extreme friendliness of staff Dreamlike, picturesque location Delicious breakfast Location Price

    Nothing

    10

  • John
      United States of America
    August 21, 2014

    Corner room on top floor had slanted ceiling that limited head room but provided four terrific windows with views of the Neckar River and the castle.

    10

  • Janice
      United Kingdom
    August 18, 2014

    Breakfast and ambience of hotel brilliant. Staff very friendly. Location ideal. Would return.

    7.5

  • Charles
      Italy
    August 17, 2014

    Central; 2 minutes to centre

    Parking, though offloading luggage was relatively simple, was a 7 minute walk from the hotel.

    7.9

  • Anastasia
      Greece
    August 17, 2014

    I did not sleep from the noise ventilation. Our charge your credit card before the anticipated date of booking

    6.3

  • Windie
      United Kingdom
    August 16, 2014

    Its very central and its extremely convenient.

    There was a bit of road noise, but this is because you are in the centre of town. The hotel is very close to the road I think. This caused our room to vibrate when a heavy truck comes past. Our friends right next door didn't feel anything though...

    9.2

  • Scott
      United States of America
    August 10, 2014

    Location near everything and the view of the river side. Staff was wonderful.

    Nothing

    9.2

  • Janet
      United States of America
    August 8, 2014

    Our trip to Germany included an array of cities and places to stay, but Hotel Villa Marstall was our favorite. The staff were wonderful, the room was perfect, and the setting almost magical.

    The traffic and the parking were a bit of a problem as would be expected in any historic district. The administration and the staff were very helpful, though.

    10

  • Simon
      United Kingdom
    August 5, 2014

    The location was good overlooking the River Neckar. The room was bright and cheerful with a small balcony to stand and watch the crowds going by. It was impeccably clean. the staff were friendly and the breakfasts - and the lovely cellar room they were eaten in - were varied and tasty.

    The hotel had done a good job of preventing sound getting into the room when the windows were closed but on a hot night , if you wanted to open them, you had to be prepared for the road noise outside. A system for circulating the air was provided and this helped but it was still a bit hard to sleep. Unfair to criticise the hotel who had done their best and if it hadn't been so hot it wouldn't have been a problem but for our stay it was.

    7.9

  • Erwin
      Netherlands
    July 29, 2014

    Breakfast: warm and cold buffet. Excellent attentive staff.

    Value for money: even though I feel we had one of the best classical rooms, still it is not worth 135 euro. Room was adequate though. Very uncomfortable bed with plank. Not able to regulate the room temperature due to the central climate control system.

    7.9

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