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Pacific Place, 88 Queensway, Central District, Hong Kong, Hong Kong – Show map
Excellent location – rated 9.5/10! (score from 132 reviews)
Rated by guests after their stay at The Upper House.
|Special Offer - Studio 70 with Island View and Complimentary one-way transfer|
|Special Offer - Studio 70 with Harbour View and Complimentary one-way transfer|
|Special Offer - Upper Suite with Harbour View and Complimentary round-trip transfer|
|Studio 70 with Island View|
|Studio 70 with Harbour View|
|Studio 80 with Island View|
|Studio 80 with Harbour View|
|Upper Suite with Harbour View|
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429 properties in Hong Kong
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132 verified reviews
They speak your language!
The Upper House's staff speaks: Chinese, Korean, Italian, French, English, German
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Grounds, Sun Deck
Fitness Center, Massage, Bicycle Rental
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
Private parking is available on site (reservation is not needed) and costs HKD 80 per hour.
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Korean, Italian, French, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged HKD 660 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Just the most amazing hotel I have ever , ever , ever stayed at. The staff were superb , the rooms huge and the level of service unparalleled in any 5 star I have ever stayed at. Free gifts and a maxi bar (free in room bar as opposed to a mini bar you pay for) just sublime. vinchi chau was an absolute star as our guest experience manager. I cannot fault it, and I fault most places I stay. The best ever... Simply the best
The view from the room, the central location. Bed was very comfy and all the amenities in the room.
The staff in the restaurant were a bit cool to the point it made me felt a bit unwelcome. But the breakfast was just too good to be missed so I convinced myself not to be bothered by them.
Not a cheap hotel (even for 5 star hotels in hk) but the suite was beautifully arranged and the service superb
Great location. Very exceptional staff, very well informed on Guests' preferences. There is a nice restaurant on the top level of the hotel with beautiful view. I also liked their open air free yoga sessions on Saturday and Sunday. The bathroom is very spacious. I will definitely come back to the same hotel for my stay in Hong Kong.
Everything was really perfect.
I liked the design
the weekend staff
The Upper House is a truly amazing hotel (house) and I would absolutely recommend it and stay again on returning to Hong Kong
Not a thing
I loved how the staff was very thoughtful. The first night, they provided a very delicious raspberry cake and a card. The second night, they provided high-end chocolate from cha-ke-li, and they also put a yoga mat out and a card reminding us that there is a complimentary yoga class on weekends. For my brother's family, they provided a children's book book about Hong Kong, baby proofed the whole room, and provided mustella skin care for my nephew. I absolutely loved my stay here!
Design, staff, location, little gifts, the view,restaurant
Personal service of the staff / hotel cleanliness and décor / courteous staff
Wine (even if one bottle per day) included in the rate would have been appreciated as I don't drink beer!
Design, staff, location, little gifts, bar, restaurant
Everything was outstanding. Everything!
Would've been great if they had different pillows to choose from! 1st World problems...
Large room, with large sofa. Large bathroom with incredible view of Kowloon from bath & shower! Separate dressing room. Lovely decor. Great session of complimentary yoga on Sunday morning
Service was exceptional. The room was outstanding with a perfect view of Hong Kong habour.
The staff attention to details that made the service excellent
Took forever to get to our room
Absolutely impeccable service from the entire team. We were staying for our wedding night, so the team were probably even more attentive than usual, but they went so far as to ask us to send them a photo, so that their staff would recognise us the minute we arrived (and they did!). The overall experience was so much more personal than what we would expect at a larger international five star chain. Highly recommended.
service, view, location are all perfect.
Every thing.. It was one of my best hotel experience ever
Room was large and well appointed
The staff, the service and the overall atmosphere.
Rooms are tastefully styled, spotless. Stafff is professional, courteous and attentive. Loved the gym and restaurant. Selection of wines in the room bar deserves compliment as well. In general, thank you TUH. This hotel will be my choice for the upcoming trip to HK.
Staff great Great atmosphere
Drilling noise in roof
Service ambiance location rooms
No pool no spa facilities no real foyer or coffee shop
Situation, views, room facilities.
Being unable to stay long enough as arrived c 8 pm + left for flight 11am !
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