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Pacific Place, 88 Queensway, Central Hong Kong, Hong Kong, Hong Kong – Show map
Excellent location – rated 9.4/10! (score from 112 reviews)
Rated by guests after their stay at The Upper House.
|Special Offer - Studio 70 with Island View and Complimentary one-way transfer|
|Special Offer - Studio 70 with Harbour View and Complimentary one-way transfer|
|Special Offer - Upper Suite with Harbour View and Complimentary round-trip transfer|
|Studio 70 with Island View|
|Studio 70 with Harbour View|
|Studio 80 with Island View|
|Studio 80 with Harbour View|
|Upper Suite with Harbour View|
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401 properties in Hong Kong
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112 verified reviews
They speak your language
The Upper House's staff speaks: Chinese, Korean, Italian, French, English, German
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Grounds, Sun Deck
Fitness Center, Massage, Bicycle Rental
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
Private parking is available on site (reservation is not needed) and costs HKD 80 per hour.
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Korean, Italian, French, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged HKD 550 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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The staff attention to details that made the service excellent
Took forever to get to our room
Absolutely impeccable service from the entire team. We were staying for our wedding night, so the team were probably even more attentive than usual, but they went so far as to ask us to send them a photo, so that their staff would recognise us the minute we arrived (and they did!). The overall experience was so much more personal than what we would expect at a larger international five star chain. Highly recommended.
service, view, location are all perfect.
Every thing.. It was one of my best hotel experience ever
Room was large and well appointed
The staff, the service and the overall atmosphere.
Rooms are tastefully styled, spotless. Stafff is professional, courteous and attentive. Loved the gym and restaurant. Selection of wines in the room bar deserves compliment as well. In general, thank you TUH. This hotel will be my choice for the upcoming trip to HK.
Staff great Great atmosphere
Drilling noise in roof
Service ambiance location rooms
No pool no spa facilities no real foyer or coffee shop
Situation, views, room facilities.
Being unable to stay long enough as arrived c 8 pm + left for flight 11am !
Brilliant location and quality of hotel. The staff were so good and nothing was too much trouble. Cafe Gray really was deluxe with fabulous views and great food. We cannot recommend highly enough.
Absolutely nothing - it really was fabulous
The room design is outstanding
Having to leave ...
Staff Staff Staff (were amazing) Restaurant Bar Views Bathroom Bedroom Room Service Gifts Decor Maxi Bar Automation Multi room sound
Slow ipod ordering system (old hardware) Lack of pool (very minor gripe) Lack of spirits in Maxi Bar Flaky WiFi Lack of clarity with automation instructions. Inability to play iPod in bedroom from system (plays in lounge and bathroom)
Quiet no shops no hassle super views super staff discreet but very helpful and friendly.Great breakfast. Super spacious rooms.Spotless.Good value beats Mad and Pen
Liked/ Loved it all
Upper quality. Upper friendliness. Upper efficiency. Upper attentiveness. We travel the world and the Upper House rises among the highest on our list of exceptional places we have stayed. And not to worry about where to eat in HK. Café Gray tops them all when it comes to delicious, creatively concieved dishes and inventively presented courses. Superb wine by the glass which few restaurants care enough about to offer. All in all, we liked it so much, it's the only place we will stay in Hong Kong.
That we couldn't stay longer.
the guest experience services were over the top. Melanie was the best. Made our stay in Hong Kong so much better. would never hesitate to recommend this hotel to friends and strangers.
The room was very comfortable with everything we needed and a stunning view
Simply, everything! The Upper House left nothing to be desired. Everything I would want to have in a hotel room, and then more was seemlessly arranged for the provided (at no extra charge!). They even bought me fashion magazines and left it on my desk in room; only because I asked where to go to buy fashion magazines! Oh, and they asked me what they can do to make my stay feel like I'm home away from home. And in response, supplied my room with fruits and nuts for bedtime munchies! I felt I was very well taken care of.
The room was just stunning, so elegant with so many lovely touches. The bed was huge and very comfortable. The bath was wonderful with an amazing view out on the Victoria Harbour. I ordered breakfast in my room from the Ipod touch, someone called almost immediately to verify my order, very slick! The breakfast was delicious. They have a maxi bar with plenty of complimentary items and in the evening they delivered freshly baked cookies. This is a place you come to feel special and pampered, mission accomplished!
The TV channels were quite fuzzy but other than that, it was a perfect stay.
I like everything in the Upper House, very convenient, it's right in front of the Pacific Place mall.. The Food in Cafe Gray is excellent, service is good and the view is nice too. I stayed there for 5 days and I will stay there again and will definitely recommend this hotel to family and friends...
There's nothing that I didn't like , maybe it's good if they could put a SPA & Wellness in there.
It is a fabulous property, serene and tranquil. It has been beautifully designed for style and comfort. A wonderful contrast to the busy bustle of the outside. A stunning hotel.
Hi tech stuff, view and facilities top class. Staff excellent.
Excellent, helpful staff, whoi made every effort to accomodate our requests. Very well designed and comfortable room. Excellent restauarnat and bar.
Nothing. I receommended the hotel to friends who decided not to stay there because there is no pool and a small health club but that is the only drawback I can think of.
Fantastic staff, very relaxing atmosphere, great cocktails!
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