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Pacific Place, 88 Queensway, Central District, Hong Kong, Hong Kong – Show map
Excellent location – rated 9.6/10! (score from 141 reviews)
Rated by guests after their stay at The Upper House.
|Special Offer - Studio 70 with Harbour View and Staycation Package|
|Special Offer - Studio 70 with Island View and Staycation Package|
|Studio 70 with Island View|
|Studio 70 with Harbour View|
|Studio 80 with Island View|
|Studio 80 with Harbour View|
|Upper Suite with Harbour View|
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141 verified reviews
They speak your language!
The Upper House's staff speaks: Chinese, Korean, Italian, French, English, German
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Grounds, Sun Deck
Fitness Center, Massage, Bicycle Rental
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
Private parking is available on site (reservation is not needed) and costs HKD 80 per hour.
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Korean, Italian, French, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged HKD 660 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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I frequently heard the sound of chairs sliding on the floor above me . Fortunately, it stopped at a reasonable hour. There is construction going on very near the hotel and the noise was distant but continuous until the evening when it stopped. The "free" maxi-bar is not that impressive because the only free items are nuts, cookies, M&Ms and water. The many wines are not free.
I enjoyed my entire stay at the Upper House from the in-room check in to the moment I checked out. Staff members were welcoming and not stuffy. The room (#4801) was quite nice with a good view of the hillside. I did not miss the extra cost city view. The room was also very clean and in good condition. The concierges were very helpful with activities, restaurant recommendations and writing our destinations in Cantonese (for the sake of the cab drivers who spoke almost no English). I would definitely stay at the Upper house again. They strive and succeed at making the hotel my "home in Hong Kong."
The design of the hotel is superb. The bar and restaurant hot spots of Hong Kong. The staff are welcoming and helpful.
Service from all staff
Gym was a bit small but had no issues with access to equipment
Very trendy, 'crisp' feel - incredible amounts of space in our room and almost no-holds barred access to minibar and snacks. High standards, high quality from room amenities, staff and cafe/restaurant/bar
Worth every penny! The guest service experience team with Sashi and Kristina made this trip spectacular.
poor staff,poor English,very limited room service menu.poor construction of building with noise from rooms above.Very over priced
the room was very calming and by Hong Kong standards big
Hard to get a taxi , may need to book early.
The cleanliness of the hotel, and the breakfast choice are excellent.
Le Corbusier book
Coffee maker in room too complicated
The room and location
liked everything !
wonderful staff, service couldn't be faulted. very spoilt and given excellent advise and help on how to get the best from a first visit to Hong Kong. Amazing bedroom and bathroom a real wow.
Just the most amazing hotel I have ever , ever , ever stayed at. The staff were superb , the rooms huge and the level of service unparalleled in any 5 star I have ever stayed at. Free gifts and a maxi bar (free in room bar as opposed to a mini bar you pay for) just sublime. vinchi chau was an absolute star as our guest experience manager. I cannot fault it, and I fault most places I stay. The best ever... Simply the best
The staff in the restaurant were a bit cool to the point it made me felt a bit unwelcome. But the breakfast was just too good to be missed so I convinced myself not to be bothered by them.
The view from the room, the central location. Bed was very comfy and all the amenities in the room.
Not a cheap hotel (even for 5 star hotels in hk) but the suite was beautifully arranged and the service superb
Everything was really perfect.
Great location. Very exceptional staff, very well informed on Guests' preferences. There is a nice restaurant on the top level of the hotel with beautiful view. I also liked their open air free yoga sessions on Saturday and Sunday. The bathroom is very spacious. I will definitely come back to the same hotel for my stay in Hong Kong.
the weekend staff
I liked the design
Not a thing
The Upper House is a truly amazing hotel (house) and I would absolutely recommend it and stay again on returning to Hong Kong
I loved how the staff was very thoughtful. The first night, they provided a very delicious raspberry cake and a card. The second night, they provided high-end chocolate from cha-ke-li, and they also put a yoga mat out and a card reminding us that there is a complimentary yoga class on weekends. For my brother's family, they provided a children's book book about Hong Kong, baby proofed the whole room, and provided mustella skin care for my nephew. I absolutely loved my stay here!
Design, staff, location, little gifts, the view,restaurant
Wine (even if one bottle per day) included in the rate would have been appreciated as I don't drink beer!
Personal service of the staff / hotel cleanliness and décor / courteous staff
Design, staff, location, little gifts, bar, restaurant
Would've been great if they had different pillows to choose from! 1st World problems...
Everything was outstanding. Everything!
Large room, with large sofa. Large bathroom with incredible view of Kowloon from bath & shower! Separate dressing room. Lovely decor. Great session of complimentary yoga on Sunday morning
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