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Property Highlights

Free WiFi Guests consistently rate the WiFi as excellent

Places of Interest:

Pacific Place (0.2 miles)
Show map The Upper House

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Newest reviews for The Upper House

  • Mohammad
      Saudi Arabia
    July 23, 2014

    Every thing.. It was one of my best hotel experience ever


  • Stuart
    July 18, 2014

    Room was large and well appointed


  • Nivedan
    June 27, 2014

    The staff, the service and the overall atmosphere.


  • Olha
    June 26, 2014

    Rooms are tastefully styled, spotless. Stafff is professional, courteous and attentive. Loved the gym and restaurant. Selection of wines in the room bar deserves compliment as well. In general, thank you TUH. This hotel will be my choice for the upcoming trip to HK.


  • Peter
    June 21, 2014

    Staff great Great atmosphere

    Drilling noise in roof


  • Philip
    June 21, 2014

    Service ambiance location rooms

    No pool no spa facilities no real foyer or coffee shop


  • John
      United Kingdom
    May 27, 2014

    Situation, views, room facilities.

    Being unable to stay long enough as arrived c 8 pm + left for flight 11am !


  • Anonymous
      United Arab Emirates
    May 26, 2014




  • Anonymous
      United Kingdom
    May 25, 2014

    Brilliant location and quality of hotel. The staff were so good and nothing was too much trouble. Cafe Gray really was deluxe with fabulous views and great food. We cannot recommend highly enough.

    Absolutely nothing - it really was fabulous


  • Alan
    April 27, 2014

    The room design is outstanding

    Having to leave ...


  • Timothy
    April 23, 2014

    Staff Staff Staff (were amazing) Restaurant Bar Views Bathroom Bedroom Room Service Gifts Decor Maxi Bar Automation Multi room sound

    Slow ipod ordering system (old hardware) Lack of pool (very minor gripe) Lack of spirits in Maxi Bar Flaky WiFi Lack of clarity with automation instructions. Inability to play iPod in bedroom from system (plays in lounge and bathroom)


  • John
      United Kingdom
    April 20, 2014

    Quiet no shops no hassle super views super staff discreet but very helpful and friendly.Great breakfast. Super spacious rooms.Spotless.Good value beats Mad and Pen

    Liked/ Loved it all


  • Nancy
    April 9, 2014

    Upper quality. Upper friendliness. Upper efficiency. Upper attentiveness. We travel the world and the Upper House rises among the highest on our list of exceptional places we have stayed. And not to worry about where to eat in HK. Café Gray tops them all when it comes to delicious, creatively concieved dishes and inventively presented courses. Superb wine by the glass which few restaurants care enough about to offer. All in all, we liked it so much, it's the only place we will stay in Hong Kong.

    That we couldn't stay longer.


  • Kenneth
      United States of America
    April 6, 2014

    the guest experience services were over the top. Melanie was the best. Made our stay in Hong Kong so much better. would never hesitate to recommend this hotel to friends and strangers.


  • Hilary
      United Kingdom
    April 5, 2014

    The room was very comfortable with everything we needed and a stunning view


  • Anonymous
    March 25, 2014

    Simply, everything! The Upper House left nothing to be desired. Everything I would want to have in a hotel room, and then more was seemlessly arranged for the provided (at no extra charge!). They even bought me fashion magazines and left it on my desk in room; only because I asked where to go to buy fashion magazines! Oh, and they asked me what they can do to make my stay feel like I'm home away from home. And in response, supplied my room with fruits and nuts for bedtime munchies! I felt I was very well taken care of.



  • Joanne
      Hong Kong
    March 19, 2014

    The room was just stunning, so elegant with so many lovely touches. The bed was huge and very comfortable. The bath was wonderful with an amazing view out on the Victoria Harbour. I ordered breakfast in my room from the Ipod touch, someone called almost immediately to verify my order, very slick! The breakfast was delicious. They have a maxi bar with plenty of complimentary items and in the evening they delivered freshly baked cookies. This is a place you come to feel special and pampered, mission accomplished!

    The TV channels were quite fuzzy but other than that, it was a perfect stay.


  • Teresa
    March 14, 2014

    I like everything in the Upper House, very convenient, it's right in front of the Pacific Place mall.. The Food in Cafe Gray is excellent, service is good and the view is nice too. I stayed there for 5 days and I will stay there again and will definitely recommend this hotel to family and friends...

    There's nothing that I didn't like , maybe it's good if they could put a SPA & Wellness in there.


  • Helena
      United Kingdom
    March 12, 2014

    It is a fabulous property, serene and tranquil. It has been beautifully designed for style and comfort. A wonderful contrast to the busy bustle of the outside. A stunning hotel.


  • Marshall
      United Kingdom
    February 18, 2014

    Hi tech stuff, view and facilities top class. Staff excellent.


  • Richard
    February 17, 2014

    Excellent, helpful staff, whoi made every effort to accomodate our requests. Very well designed and comfortable room. Excellent restauarnat and bar.

    Nothing. I receommended the hotel to friends who decided not to stay there because there is no pool and a small health club but that is the only drawback I can think of.


  • Amanda
      United Arab Emirates
    February 13, 2014

    Fantastic staff, very relaxing atmosphere, great cocktails!


  • Krissana
    January 30, 2014

    The size of the room and free minibar and services

    No connecting way from the pacific place to the hotel


  • Tiago
    January 17, 2014

    An amazing experience !! the staff was just incredible and the place is amazing ! Views are incredible. An unforgettable experience totally !


  • Annika
    January 12, 2014

    The "home feeling" very nice and helpful staff

    (Maybe the air in the room)


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