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Piazza Tasso 34, 80067 Sorrento, Italy – Show map
Excellent location – rated 10/10! (score from 135 reviews)
Rated by guests after their stay at Grand Hotel Excelsior Vittoria.
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135 verified reviews
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Grand Hotel Excelsior Vittoria's staff speaks: Italian, French, English
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Outdoor Pool, Grounds, Terrace, Sun Deck
Hiking, Diving, Snorkeling, Fitness Center, Solarium, Spa, Massage, Bicycle Rental, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Designated Smoking Area
Italian, French, English
3:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One child from 4 to 11 years is charged EUR 110 per night in an extra bed.
One older child or adult is charged EUR 165 per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. No extra charges.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
A mandatory Gala Dinner is included in the room rate for stays from Wed, Dec 31, 2014 until Thurs, Jan 01, 2015. The Gala Dinner prices are based on room type and occupancy (guests sleeping in extra beds will be charged separately).
Based on 135 reviews
Value for money
Show reviews from:
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No wifi in rooms. Staff were a bit condescending to us, the younger generation with backpacks.
I am a "seasoned traveler' and generally stay at 5-Star Hotels when available in the location I/we are visiting. I subscribe to Harper Hideaway Report and the Excelsior Vittorria was recommended highly. Our room was one of the most charming we have been in. On the ground level (which normally I would not prefer) over-looking the beautiful grounds and trees. We had a massive, private terrace with beautiful furnishings inc. a table and chairs for outdoor dining. The location can't be beat: within walking distance of fine restaurants and shopping. everywhere. The staff was friendly (we were greeted by the General Manager) at the top of the stairs before entering the property. The view is one you try to etch in your mind with no success. It is everything and more one could expect.
Absolutely nothing.....ALL WAS PERFECT except for the fact we couldn't stay longer.
Loved the location close to ferry to Capri and town, great place to have a glass of wine watching sunset, & awesome breakfast!
staff was a little stuffy.. took a while to get a drink on the patio and to get someone to come fix our power outage
We loved everything about this beautiful property except the wifi.
wifi is virtually non-existent and was very frustrating; although, I was told they will be correcting this.
Deluxe sea view room was fantastic, great views over the bay of naples. Staff very helpful, excellent hotel facilities.
Cold swimming pool in October!
Everything!!Amazing place and amazing staff - highly recommended if you want to have a perfect stay in Amalfi coast- fabulous decor and amazing facilities-will definitely come back!
From the moment of arrival at the entrance gate where we were met and expected to the moment of a sad departure the whole experience could not have been better. This is one of the best run hotels where attention to detail is paramount and without extortionate pricing. The food is outstanding and location could not be bettered. I look forward to returning!
There was nothing at all to even comment on...
staff very efficient and friendly
we had two cooked breakfasts,on both occasions the fried tomatoes were cold. the whole cooked breakfast was not anywhere near hot enough it had all been cooked earlier and then dished up.it should have been at least microwaved
Great views, service was second to none. Concierge was one of the best ever! Lovely property full of history and charm.
Wifi is below standard Room was next to restaurant and noisy until after midnight
All Top. Very attentive staff
Staff couldn't be nicer - hotel is ideally placed in the town, all the good reviews are right !
Beautiful views, great facilities, excellent service!
The view,the pool,the waiters, and the town
great location; lovely view of the bay. Staff are very welcoming, although perhaps a little over the top sometimes!
a few surprising omissions for a hotel of this quality: no hand lotion/cream in the ladies' loo & the cushions on the sun-loungers around the pool were thin & uncomfortable
This was our 2nd trip and it was as we remembered! They remember us and took great care to make the little things special. They made my daughter (7) feel like a special guest. If you want a 5 star hotel and be in the best place in Sorrento then this is the place to stay. Warm, kind, professional and stylish!
the view...the staff were incredibly helpful. meals were wonderful. the place was completely unspoilt
hard to think of anything...oh yes no marmite at breakfast :-)
Location, rooms, staff were all excellent
Internet in room was not very good.
Facilities Staffs Food Views
I never thought I would rate a hotel "best hotel ever", but this one definitely deserves it. The service, friendliness of staff, facilities, location, food etc etc is unmatched -everything is of outstanding quality.
It had been some years since our last visit, so we were interested in how things had changed, or not. We had previously liked the old world charm of the Excelsior Vittoria, things like the pianist playing gently at breakfast and it was good to see such traditions still continuing. The Vittoria Terrace with its sweeping view across the Bay of Naples to Vesuvius is a scenic as ever. The previous dining terrace is now the Michelin starred 'Bosquet' restaurant, alright for a special occasion. We found the style of cooking rather over-elaborate, like many Michelin starred restaurants - but recognize it is just a matter of taste. For a Michelin starred restaurant we much preferred the Il Buco, just three minutes walk away, where the emphasis is to deliver a really memorable and well defined coherent taste. However the more informal L'Orangerie adjoining the pool but running into the orchard is charming and we thought it very good value. Good for lunch and dinner. The big meat dishes like the lamb chops and filet of beef -Rossini style were excellent value.
The pool was well run and popular. Though quiet in the morning, rather loud piped music was switched on round lunch time. The music is rather disco style and I guess it is to try to appeal to a younger clientele, which I have to admit my wife and I are not, though we are not fuddy-duddys. Perhaps sun loungers could be placed in the adjoining extensive orchard area that is not used at present, with no music. The Belmond-Caruso in Ravello is rather more cleverly organised in this respect.
Everything, the rooms, the pool, the views, just mesmerizing!!!
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