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Nice view & spacious room

Spacious, clean, owner was very friendly!

We had a group of 5 people and stayed in the Deluxe family room. Everything was clean and prepared for our arrival and the staff showed us around all of the facilities and explained everything to us in English as we did not speak much Japanese, Not all of the staff spoke English, however anytime we had a query that required it they would always help us to speak with someone who did which was extremely helpful. The room itself was extremely spacious and came with 2 large beds and 3 tatami beds that were setup for us when we went for dinner. The room had all of the amenities that you could need and also gave each person a yukata and sandals that could be worn around the entire site. The balcony overlooks the bay and other areas on the island and is very beautiful, particularly at sunrise and sunset. The food for both dinner and breakfast was exceptional. The staff were extremely attentive and explained each of the courses to us in English and were always on hand for even the smallest request. There is a fantastic walk on the top of the island that is accessible via the main lift and is a brilliant spot for photographs or just to relax in the quiet although the staff explained that it is closed when it is dark so make sure not to miss out on it if you are interested. The site has both indoor and outdoor Onsen's which are rotated between Men and Women each day. These were extremely well kept and have all of the necessities for showering beforehand etc. These were absolutely the highlight of the accommodation and I would thoroughly recommend that everyone uses them at least once during their stay. The boats to and from the mainland can be arranged with staff up to every 15 minutes and they can also arrange a free taxi shuttle service from the dock to the train station nearby I would also just like to mention about how exceptional all of the staff were. We felt welcome from the moment we set foot on the boat to the moment we stepped back off it.

Best place you can rent to see the area, specially if you prefer apartments to hotels. The staff is very professional and kind, you cannot go wrong renting this place.

The view from our room was absolutely stunning and the onsen was lovely. The staff was also very friendly and helpful. We were visiting friends in Shingu and it was an easy bus ride from the JR station.

Great last night during the kumano kodo. This hotel is located right next to the train/bus station, which made it very convenient to arrive/leave. The rooms are comfortable and the shared onsen and bathroom facilities were very clean. The dinner was fantastic, highly recommend staying here just for that!

Quiet, good facilities

Tremendous breakfast. Relaxing onsen. Very convenient to train and bus stations.

We liked the setting, the view from our room of the ocean and the closeness to the Natchi waterfall, and the Kumano Kodo trail!

Good view, comfortable room, big bath, bath salt, bathroom, cozy room and cozy& comfortable blankets.