About this property

Pullman Zamzam Makkah offers a serene and comfortable experience just steps from Al Masjid Al Haram, within the King Abdul Aziz Endowment. Its prime location provides direct access to the Holy Mosque, making it an ideal choice for those on a spiritual journey during Hajj or Umrah. The hotel features over 1,301 rooms and suites, many of which have been recently renovated. Options include partial views of the Kaaba, direct Haram views, or city skyline panoramas. All rooms are designed with guest comfort in mind and include live Haram audio, prayer mats, and a dedicated area for prayer. The interiors reflect traditional Islamic architecture, with calming color palettes, geometric patterns, and design elements inspired by the region’s spiritual and cultural heritage. For those seeking more space and privacy, the Presidential and Royal Suites offer separate living areas and expansive layouts suitable for families and distinguished guests. Renovation work continues across guest areas, enhancing both comfort and functionality. Facilities include a fitness center, dedicated prayer rooms, accessible features, and valet parking. The hotel offers a variety of dining options. Al Zahra and Al Amber restaurants serve international and regional cuisine, while Al Yasmin provides buffet dining in a contemporary setting. Light meals and pastries can be found in the Tea Garden Lobby Lounge, with additional convenience available from the Grab & Go café. Pullman Zamzam Makkah combines spiritual focus, convenience, and thoughtful amenities to support a meaningful stay in the heart of the Holy City.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

    • Located in the best-rated area in Mecca, this hotel has an excellent location score of 9.2

    • Breakfast Info

    • Continental, Vegetarian, Halal, Asian, American, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 full bed
1 twin bed
1 twin bed
1 twin bed
1 twin bed
1 twin bed
1 twin bed
Bedroom 1
1 full bed
Bedroom 2
2 twin beds
1 twin bed
2 twin beds
1 twin bed
1 twin bed
Bedroom 1
1 full bed
Bedroom 2
2 twin beds
Bedroom 1
1 full bed
Bedroom 2
2 twin beds
Bedroom 1
1 full bed
Bedroom 2
2 twin beds
Bedroom 1
1 full bed
Bedroom 2
2 twin beds
Bedroom 1
1 full bed
Bedroom 2
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Globe Certification
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Saeeda
    Canada Canada
    The recaption they were very nice, also they upgrade our rooms, breakfast was amazing, Ryan customer relations very helpful and nice. Overall they service was excellent cannot ask more.
  • Ariffin
    Brunei Brunei
    The location of the hotel is perfect as it is very close to the Masjidil Haram. It has a Musollah at Level 9 and 10 that makes it convenient in case you are late to walk to the masjid. The breakfast was excellent, with many choices of food, and...
  • Ayman
    Saudi Arabia Saudi Arabia
    Very good location, only one floor above the men and women praying area
  • Rayan
    United Arab Emirates United Arab Emirates
    It’s so clean and comfy, everyone was very friendly and helpful, and their services were fast and excellent.. next time I will definitely book at Pullman again
  • Sadique
    India India
    They generously considered early check in and gave good room. I also received a call a day earlier for confirmation of my check in time which is well appreciated.
  • Ahmed
    Qatar Qatar
    I like the view and the location .staff are friendly. Pullman is always my 1st option in makkah.
  • Shamim
    India India
    Good breakfast Excellent location Staff Shahad was good , polite and helpful.
  • Muhammad
    Saudi Arabia Saudi Arabia
    very cooperative staff, Mr Rami, very cooperative,
  • Mazhar
    Pakistan Pakistan
    House keeping Ms. Haneema was very cooperative and kind. Room service Mr. Jowl was very efficient and excellent worker. Manager was very professional.
  • Butt
    United Arab Emirates United Arab Emirates
    It was super trip with super stay here . Very close to Haram. MashAllah!

Hotel area info

Restaurants

1 Restaurant On Site
  • Al Zahra Restaurant
    • Cuisine
      International
    • Ambience
      Family-friendly
    • Dietary options
      Gluten-free

House rules

Pullman ZamZam Makkah takes special requests – add in the next step!
Check-in
From 4:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
SAR 150 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
SAR 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Must-know information for guests at this property

-During the holy month of Ramadan Morning Breakfast will be served as Suhoor and Dinner Meal will be served as Iftar.

-Guests are required to show a photo identification and credit card upon check-in.

-Please note that all Special Requests are subject to availability and additional charges may apply.

- The property is going through renovation works until Sat 09 Dec 2025. During this period, guests may experience some noise or light disturbances.

License number: 10001442

FAQs about Pullman ZamZam Makkah