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Newest reviews for Grand Hotel Gulsoy

  • Anonymous
      Qatar
    August 29, 2014

    location

    Breakfast

    8.3

  • Anonymous
      France
    August 29, 2014

    My credit card was misused following payment in this hotel. I wrote an email but never got any answer or apology for this!

    3.8

  • Anonymous
      Canada
    August 26, 2014

    The price was right. Close enough to walk to all the major sites if you're comfortable navigating the city a little bit.

    A/C was poor. Hardly felt like the room cooled down at all. Breakfast was ok - but did not appeal to my wife. The hallways of the hotel smelled like cigarettes - but it could have just been the area we were in.

    5.8

  • Anonymous
      United Kingdom
    August 26, 2014

    staff were fabulous, room very good size and clean, breakfast buffet lots of choice, outdoor pool area fabulous. The restaurant staff in the evening were just lovely - looked after me (being a single female) but without being intrusive. Completely loved my stay and will definitely stay on my next visit to Istanbul.

    Nothing

    10

  • Emir
      United Kingdom
    August 24, 2014

    Swimming Sauna Bedroom Hamam Free Wi-Fi Great Breakfast Great Location Staff

    Can Improve main Restaruant Location and Food.

    8.8

  • Nazeeh
      Bahrain
    August 21, 2014

    Cleanliness, location, wi-fi, room size and service

    Room did not have a good view. Our room window was facing another room's window. Some staff should be more friendly. The breakfast hall is very dull.

    8.8

  • Anonymous
      Romania
    August 20, 2014

    An unwelcoming attendant at the indoor swimming pool

    7.5

  • Abdulaziz
      Saudi Arabia
    August 19, 2014

    I recommend it except during summer

    Poor airconditioning weak wifi signal

    7.1

  • Gábor
      Hungary
    August 15, 2014

    - Location

    - Thin wall - noisy rooms

    8.3

  • Anonymous
      South Africa
    August 13, 2014

    Proximity to local attractions. Large array of facilities at the hotel.

    The Dining Room for Breakfast ......much like a staff canteen or a Hostel.

    7.5

  • Jalal
      Kuwait
    August 12, 2014

    Room, out door and indoor swimming pool, staff

    9.6

  • Sarwar
      Iraq
    August 11, 2014

    More or less every thing is good

    They dont allows kids to swimm in the indoor swimming pool they said because of noise? ???

    7.9

  • Alade
      Nigeria
    August 6, 2014

    Liked the politeness of the hotel staff and the cleanliness of the rooms.

    The morning breakfast could be more exotic.

    8.8

  • Anonymous
      United Kingdom
    August 4, 2014

    Everything was fine

    No fruit juice at breakfast just reconstituted squash! Ugh. The squeeze your own juice option was expensive at 5TL per glass. The wall are thin & we had to move room due to noisy neighbours. On some days the music at the pool bar was too loud & too repetetive. Staff at reception did not give out enough tourist info like instead of buying a jeton per bus ride you could get a daily or weekly pass but didn't say where this could be bought!!

    6.3

  • Carol
      United Kingdom
    August 3, 2014

    Spa, location,

    Breakfast room was very large and impersonal, breakfast was adequate but fruit juice was horrible. One of the receptionist was dishonest ( he tried to con us on money exchange by one third) and also blamed other people when he was asked to organise our room clean which didn't happen. At the time of booking I had telephoned the hotel asking for a 5th floor room I which I was told was no problem I also followed this up with an email which was never replied to and when we got there we were put on the 3rd floor. We also requested twin beds which we did not get. Unfortunately due to the problems caused mainly by one member of staff we would not return there or recommend it to others.

    6.7

  • Anonymous
      Oman
    August 3, 2014

    Staff were friendly and helpful. Close to major historical visiting places. Close to shopping streets and public transportation stations. Panorama view from my suit on 6th floor is unforgettable. Swimming pools indoor and outdoor. Breakfast rich of many chices.

    Room lighting at night was very dim. Room service menu had very limited choices. No restaurant for lunch/dinner at hotel but there were abundant ones at nearby streets.

    9.2

  • Kedisaletse
      South Africa
    August 3, 2014

    Facilities and location

    Staff attitude

    5

  • Ali
      United Arab Emirates
    August 3, 2014

    I liked the location of the hotel as we could reach lots of attraction points via walking 20 to 30 minutes from the hotel. Staff were generally helpful. Restaurant and grocery store next to the hotel and a mosque was on the other side. I didn't try the swimming pool but I checked it out and it was nice and clean place.

    Room size was tight for 3 person and a baby. Once we put a baby cot in the room, we hardly found place to step. Breakfast was good but not my favorite variety, I was expecting little more choices. Plus the hotel charged 5 Turkish lira for fresh orange juice.. I don't know why!!!

    7.9

  • Bennedix
      United States of America
    August 2, 2014

    Friendly staff, comfortable rooms, beautiful rooftop view with a practical view, nice breakfast, excellent central location for sightseeing

    Room temperature will not reach below 27 deg centigrade

    9.6

  • Anna
      Australia
    July 30, 2014

    Business Class room spacious. Modern facilities. Heated Pool and Sauna. Reception staff were fabulous and helpful with anything we needed. Walking distance to Grand Bazaar and Blue Mosque. Really easy to get around walking or with the Metro. Excellent value for money.

    Basement Spa area was very dimly lit making it hard to see and staff there were not friendly. Loved the heated pool, so put up with it. After using the pool and sauna two towels were wet so asked for another and was told that I already used two, like a didn't already know. The staff were not doing very much so not sure why having another towel was an issue.

    10

  • Rodryk
      Poland
    July 29, 2014

    nice, friendly, above-standard staff service, very nice and friendly hotel manager.Good location with a new metro station and tram stop not so far. The only observation - breakfasts on weekends could be shifted to 11.00

    10

  • Samira
      United Kingdom
    July 28, 2014

    Unbelievable value for money - just short of £40 per person per night for a huge buffet breakfast (cured meats, salads, fruits, pastries, toast, eggs, sausage, potatoes, fresh orange etc), a roof top pool (we were there end of June) that we had practically to ourselves, an indoor pool and spa (both pools are big enough to do lengths in to keep fit) and a 24 hour cafe. Staff were very friendly We got upgraded to a business room for free - very clean and didn't hear our neighbours. Wifi worked everywhere - Even down in the basement pool. I would definitely stay here again - fantastic!

    Minor gripe - you had to re-log onto wifi every five minutes if you didn't stay surfing. Minor gripe - the staff upstairs on the roof top pool playing his own personal choice in music very loud one day (popular dance music). Wasn't very relaxing! Asked him to turn it down (which he did to be fair), he then swapped shifts with someone else who turned it straight back up. We didn't mind the area but you should be aware you really are in the old city - it's only about a ten minute walk to stuff (longer in the boiling sun), you are a little bit out the way here.

    9.6

  • Anitra
      United Kingdom
    July 25, 2014

    Great place

    10

  • Anonymous
      Romania
    July 23, 2014

    The location is fantastic, the facilities are great and the reception staff is really kind.

    The breakfast was a bit disappointing for a 4 star hotel and the staff serving there had a temper most of the times.

    8.8

  • Nenad
      Serbia
    July 22, 2014

    This was our 3rd time at this nice hotel -everything was very good, just like we expected. This time we stayed in "Business class" triple room -very spacious. Staff was very kind, especially Mr Gokhan Ciftci.

    It would be nice to have more electric sockets in the room but this is really not a "big" problem and couldn't decrease our satisfaction.

    9.2

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