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Newest reviews for Sura Design Hotel & Suites

  • Bhaskar
      United States of America
    September 1, 2014

    Very centrally located. Good breakfast. Nice outdoor restaurant.

    10

  • Ebrahim
      Bahrain
    August 31, 2014

    I like most the professional and kind cooperation of two staff, namely Elf Noor and Oyku. They were wounderful and kind to me and to my family members. If I will go again to the hotel, the reason number one will be to see those staff. Wish them and the hotel all best and success.

    Some staff were not that good.

    8.8

  • Ali
      Saudi Arabia
    August 24, 2014

    Excellent Location

    Service need to be improved

    7.1

  • Joao
      Portugal
    August 19, 2014

    Location

    Service with exception of Fatima at Guest Services

    6.7

  • Mohammed
      United Arab Emirates
    August 11, 2014

    Location. Breakfast. Wifi

    Bathroom is miror door without lock.

    8.3

  • Joseph
      Lebanon
    July 27, 2014

    Staff very friendly, very helpful with recommendations for clubs, restaurants, etc. Very good spoken English. Found the design strange at first but fitting to the history and location. Glass toilet walls were an interesting surprise! Location perfect for quick access to all historic nearby monuments; it is less than 5 minutes' walk from Hagia Sophia, Blue Mosque, and metro station (metro goes directly to Taksim Square).

    Breakfast could have been more varied.

    9.6

  • Khalda
      United Kingdom
    July 25, 2014

    We really enjoyed our stay at the hotel, the staff were very kind and helpful, especially Fatima and Elif, the breakfast was delicious, and the room was very clean.The location is the best as you are a very close to the Blue Mosque and Hagia Sophia.

    The only down side was the housekeeping, they never leave soap and other toiletries on a regular basis, either they leave water or either the toiletries but never leave them both, so we had to ring the reception.

    8.3

  • Anonymous
      Russia
    July 24, 2014

    Perfect location, very close to everything in Old Town.

    Very loudly at nights with Blue Mosque view. Till 3 a.m. music and meeting orators with microphone... Dirty carpet in room. Bathroom with wall from glass, but jalousie is broken...

    7.1

  • Jacques
      Canada
    July 15, 2014

    Excellent location to visit the old town, you can easely walk to both bazar Very clean and confortable rooms

    9.6

  • Razia
      United Arab Emirates
    July 1, 2014

    the staff are extremely friendly, helpful. Fatma, Asmar and all the staff at the restaurant esp the girls at the breakfast buffet. Pleasant faces with smiles, always ready to run and help esp with kids. My Son is a very choosy eater and everyone was so understanding and did alot for him! Best part of the stay was that they have Breakfast - Snacks and Tea time.. all on the house! Plus great welcome chocolates in the lobby :) i can go on about my time but you have to stay there to experience it. I went to Istanbul for the first time and was pleasantly surprised with all the hospitality!

    nothing.. I would very ungrateful if i had something to say here :p

    10

  • Ebo
      Ghana
    June 20, 2014

    I really like the inner structures of the hotel and the services rendered me. Though I was there on a business trip the location of the hotel helped me to enjoy tourist sites.

    Lack of enough space outside and a parking space.

    9.2

  • Anonymous
      Australia
    June 18, 2014

    The layout was cramped and decor a bit kitch. I quess it is a matter of taste for each patron

    8.3

  • Peter
      United States of America
    June 17, 2014

    Location Interior Design Helpsul Staff

    Twin Beds

    9.6

  • David
      Canada
    June 15, 2014

    Close to the old city attractions

    Poor service rarely was the room cleaned. Lost laundry. Extra charges. Dark room. Faulty lighting.

    3.3

  • Anonymous
      Canada
    June 15, 2014

    Room cleaning was either too early or not show up. Someone walked on me in bed without knocking on the door. Ask for someone to fix the tv 3 times and every time they say they will send someone and never did. I ended up watching the game on my computer. Bottom line I will never go back there.

    4.2

  • Vladimir
      Russia
    June 15, 2014

    Great location. Well-designed room and hotel interior. Good breakfast.

    If you stay in the rooms on garden side you may have mosquitos in your room. Unfortunately hotel staff cannot offer any help with this issue. So keep doors closed or you will have a sleepless night.

    7.5

  • Gayane
      Russia
    June 14, 2014

    1. The location was perfect - in the heart of old city, just few minutes walk from Blue Mosque, Agia Sofia, Grand Bazaar.... 2. There are also a lot of small cafes and restaurants nearby, so it is not a problem to find something to eat. 3. Most of the hotel staff are very friendly and helpful....special thanks to Guest relation managers - they were very helpful (booking restaurants, tours, etc). It was my brother-in-laws birthday and the hotel (guest relation manager) presented a small cake and a plate of fruits - it was very nice and touching! 4.Breakfast was nice - variety of food, sweets, fruits..... And also a free tea/coffee with some cookies in the afternoon at the lobby - that was nice. 5. There are computers in the lobby (if you dont have a laptop) with a printer - its easy to print the boarding passes. 6. Nice sitting area in the lobby.

    1. I have booked double rooms (with a king size bed) - we were given twin rooms at the check-in......we have asked to change to double rooms. We have got double rooms instead (with 1 bed , instead of 2) , but the rooms were much smaller, than the twins.........it looks like in almost all rooms there are 2 beds,double beds are more of an exception (that was my impression). 2. Half of the hangers in the room were broken. The safe was in very inconvenient place - in the low shelve. 3. The location is brilliant if you are planning a sighteseeing tour.....but if it is more about night life (bars, restaurants) or clothes/shoes shopping - then it is not the best area to stay....No night entertainments in old city, you will need to take a taxi or tram to the other part of the city.

    8.3

  • Anonymous
      Australia
    June 8, 2014

    Cleanliness, location, design and breakfast

    9.2

  • Anthony
      United Kingdom
    May 27, 2014

    Suites beautifully presented and comfortable with great shower. hotel lovely clean, modern and refined.

    Water in room not always replaced in the morning. Reception quoted 90euros fir transfer then when we declined came back with 70 euros, didn't expect to negotiate with hotel. Breakfast ok but basic with minimal changes.

    7.5

  • Vera
      United Arab Emirates
    May 27, 2014

    Beautiful garden, nice staff, great breakfast buffet.

    Lighting

    8.3

  • Anonymous
      United Arab Emirates
    May 26, 2014

    Very nice and cosy hotel. extremely close to the monuments and tram! perfect for the visit as most of our time was spent out of the hotel. very nice breakfast and friendly staff. Highly recommended for those visiting Istanbul for leisure.

    7.9

  • Melissa
      Australia
    May 26, 2014

    The location was fantastic.

    7.5

  • Khaled
      Bahrain
    May 25, 2014

    The staff were very helpful and friendly. The location of hotel was very ideal. The food was good.

    The room was conjusted

    9.2

  • Lamar
      Latvia
    May 20, 2014

    design, afternoon tea, breakfast buffet, helpful concierge

    not enough time, a bit pricey for a short stay

    8.3

  • Pipsa
      Switzerland
    May 20, 2014

    Excellent location and service. Will definitely stay there again.

    9.2

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