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Newest reviews for Best Western PLUS Sunset Plaza

  • Karen
    September 14, 2014

    Staff were helpful

    Beds very uncomfortable and old noisy air conditioners need to be updated. There was never a table available for breakfast. Too smaller area for big hotel


  • Jeffrey
    September 9, 2014

    Everything Friendly service.

    No bar


  • Noorsimah
      United States of America
    August 31, 2014

    location, helpful and friendly front desk staff.



  • Neil
      United Kingdom
    August 21, 2014

    Excellent location (short taxi ride to Hollywood Blvd), swimming pool, good restaurants opposite



  • Christine
      United Kingdom
    August 20, 2014

    Very good location - quiet and easy access to town. Could benefit from better cafe/onsite restaurant. Not so much in easy waking distance to go to at night without having to drive. Pool good and other facilities great. Wifi very good


  • Thierry
    August 18, 2014

    Great location and friendly staff

    Back to this hotel because i've already been there few years ago and it's not anymore what it uesd to be.Breakfast room is too small and does not have enough seats and tables. Buffet is poor. Housekeeping seriously needs to improve. Bins not emptied and carpet not vacuumed. Does not worth the price.


  • Katy
      United Arab Emirates
    August 17, 2014

    Hotel quite old but very pretty Lovely helpful staff who upgraded us Rooms big, clean and well-equipped

    Breakfast served on paper plates with plastic cutlery


  • Anonymous
    August 14, 2014


    Terrible breakfast served with plastic cutlery Noisy Air condition


  • Anonymous
      United Kingdom
    August 10, 2014

    Location. Beds very comfortable.

    Breakfast - paper plates and plastic cutlery. All breakfast items run out so you are constantly asking the short-staffed breakfast team for items sometimes they have nothing left ie butter, toasters not working for most of stay. Very small fitness room. Room offered on arrival at 4 pm was not cleaned so we had to wait 30 mins in corridor whilst the room was cleaned. Manager not very considerate - he challenged that the toasters were working ok until he asked his own staff and he was not apologetic.


  • Anonymous
      United States of America
    August 6, 2014

    -kind and helpful staff -availability of secure parking -cute, little, bougainvillea-edged pool gave the property an oasis like feeling - a nice place to get away from hustle and bustle of West Hollywood

    -rooms were cramped and carpet seemed dingy and old -pool furniture stained and dirty -breakfast room could not handle the number of guests


  • Basil
      United Kingdom
    August 6, 2014

    You can walk to many eating places.

    Had to pay to park my car. Having paid to stay there that should include a car park. Nobody walks in LA so the hotel should not charge residents.


  • Jj
    August 3, 2014

    The pool is amazing. The sun dissappears at about 6pm in summer but the layout and feel is so tranquil and the flowers and plants create this elegant feel without the pretense you may get in other LA hotels. Rooms are fantastic - big comfortable beds, well equipped kitchen and a lovely bathroom. Maid service impeccable. Parking is cheaper than other hotels in the area. As excellent choice.

    Paper plates at breakfast - all I can think of! It's a minor minor issue!!!


  • Ian
    July 30, 2014

    Pool. Bedroom suite. Secure parking. Safe area.

    Breakfast room. Lack of tourist information.


  • Harold
      United States of America
    July 29, 2014

    Beautiful place to stay on Sunset strip. Loved the court yard pool area. Accommodating and helpful staff. Perfect for my trip. Quick cab to Beverly Hills/Rodeo,Guitar Center and Sunset Grill, The Whiskey a go go,Troubador , The Rainbow Bar and Grill,Viper Room Saddle Ranch across the street was a cool place to grab a bite. I'll be back again.

    I liked everything. I would like to suggest one thing .Go ahead and let people no ahead of time that there is a white curb to check in at in front of the hotel. And then they will be shown how to park around back under the hotel. I drove by and had no idea where to go. It's not a deal killer. I just pulled over and called them. Bam done. Easy once you know. And tell them to try and enter from the east so they can pull right off. Or make a daring u turn. That would be a hec of a way to meet the locals. Haaaa


  • Rachel
    July 26, 2014

    Fantastic service. Small elegant hotel, fantastic location!

    The breakfast room was small so people had to queue sometimes.


  • Anonymous
      United States of America
    July 18, 2014

    The hotel is in a convenient location.

    It looks like you have breakfast but you really should not bother because the breakfast was horrible. 5-6 different food and no freah bread sometimes they did not even have white bread.


  • Rohan
    July 18, 2014


    No gym (that I could see)


  • Mark
    July 9, 2014

    Beds where very comfortable, location was central, rooms where quiet, pool was nice,

    Breakfast was a disappointment that if you weren't quick enough you had to wait or either take a tray of food to another floor due to the lack of seating to accommodate the number of guests, plastic knives and forks, paper plates and cups, some cut fresh fruit would have been a refreshing change, pool beds need a overhaul


  • Oliver
      United Kingdom
    July 6, 2014

    + good restaurants in walking distance + we liked the pool (although was always overrun by children)

    - Rather limited (cold) breakfast, served on/in plastic and paper - We thought the hotel is too expensive for what's on offer


  • Susanna
      United Kingdom
    July 5, 2014

    Loved the location - and the area feels safe and sociable. Had lovely room opening onto the pool/ courtyard area which was mostly peaceful and calming. staff delightful. Stayed here last year and would stay again.

    Rather small breakfast room and could be smarter but I take breakfast on a tray and sit in the courtyard which is great.


  • Anonymous
    July 1, 2014

    Overall a good stay, would certainly consider it again.

    Breakfast room too small, sometimes needed to wait a while for a table.


  • Anonymous
      United States of America
    June 24, 2014

    The staff was terrible.


  • Anonymous
      United States of America
    June 24, 2014

    The pool was beautiful and the beds and pillows were very comfortable. We enjoyed the full breakfast bar too. Since we didn't want to drive, it was great to have a taxi stand in front.


  • Jan
    June 12, 2014

    Parking garage Swimming pool


  • Grant
      New Zealand
    June 10, 2014

    Great hotel in a great location. Very helpful staff. Really nice rooms with extremely comfortable bed!

    The air conditioning unit was very old and rattled all through the night.


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