Location was perfect for sightseeing. The perfect base. The room was more spacious than expected and the bed was incredibly comfortable. The staff were very friendly.

Sharon Ireland (Ai Len)

We loved the lobby ‘living room’ set up and the bed was incredibly comfortable. Location is just around the corner from Times Square. Staff ‘Ambassadors’ were lovely, particular shout out to Ben.

Kylie Úc

Rapid check in and check out. Staff were very helpful. Nice and friendly atmosphere.

Marie Pháp

The location was fantastic and the staff was very nice. The rooftop had an amazing view. The room was cozy.

Francesca Thụy Sỹ

The location right at Time Square was so convenient, right beside the subway, walking distance to lots of the main attractions, map with all the sights marked and recommended restaurants list was provided by the friendly staff, best hotel breakfast I ever had, the huge bed nestled in the window overlooking the New York skyline was sublime, couldn't fault this hotel, my 16 year old daughter loved controlling everything in the room with the iPad, we loved every minute of our stay in Citizen M and woudn't hesitate to recommend it!

Maria Ireland (Ai Len)

Staff Members were super cool and definitely made the stay special. Thanks!

Chris Đức

We paid for a high rise room and the view was flawless! The room although small was everything we needed. It was extremely modern, warm and comfy.

David Vương Quốc Anh

A hotel with a Modern design, in a perfect location next to Times Square! We felt save and it was quite clean!!

Eirini Hy Lạp

the location was perfect, the room was the perfect size for someone travelling alone and the bed was incredible! loved that you can control everything from the lights, tv and air conditioning/ heating through the ipad or through the app on your phone. you can also cast netflix, youtube etc to the tv which is always a bonus. the staff are so friendly and the lobby is very cool with tonnes of room to work/ chill.

Nicola Vương Quốc Anh

Gorgeous place! The second you enter the revolving door you are welcomed with eyes and nose treats! Beautifully furnished lounge/lobby and distinguished so good fragrance in the air. Loved the king size bed ( so comfortable! ) loved the pillows, loved the outstanding view from the 19th floor which was given to me as a bonus for my 50th b’day with a card and sweets ( so sweet of you .. I asked and you answered !!!!) loved the courtesy of the staff who was always attentive caring and super nice.. loved the healthy food which was so well displayed at breakfast ( a bit expensive but NY is rather costly), that said breakfast was really good, wide food selection. I loved the position as close to several subway stations. Almost forgetting: the iPad controlling curtains drapes lights colourful lights in the bathroom room temperature and even alarm clock … To me all in all it was a great experience and I was very sad the day I had to leave :)

Tonni Ý