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Rivercenter Mall Shopping Center (0.1 miles)
Show map Grand Hyatt San Antonio

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Newest reviews for Grand Hyatt San Antonio

  • Anonymous
      United States of America
    September 2, 2014

    Access to River Walk

    Slow service or no service at restaurants Tiny beds

    7.1

  • Joey
      United States of America
    July 30, 2014

    The location.

    What time the restaurant down stairs closed by 11:00pm

    7.5

  • Julissa
      United States of America
    July 6, 2014

    The fitness center was excellent & the outdoor patios made for a nice quiet chat in the evening.

    There were not enough lounge chairs in the pool area. An adult only pool would have been perfect for a couples getaway.

    9.6

  • Romeo
      United States of America
    July 6, 2014

    Excellent price for all we got. Ck in employee was very helpful & gave us a super room w view of the fireworks. Extra perks were unexpected but added so much to our visit. Will stay there again.

    There was a blanket I'm our room that was dirty. It looked like blood or chocolate. But we called the desk & a blanket was sent up.

    10

  • Amelia
      United States of America
    June 24, 2014

    The cleanliness of the room & facility.

    The parking & the price to stay per night.

    7.9

  • Anonymous
      Netherlands
    May 18, 2014

    Coffee at room and coffee bar 24/7 near reception. Very clean.

    9.2

  • Brian
      United States of America
    May 16, 2014

    Staff was very helpfull

    8.3

  • Belia
      United States of America
    April 29, 2014

    Staff was excellent

    Arriving into my hotel room to find the carpet still getting shampooed. The housekeeping attendant apologized. However nothing is worse than expecting to be relaxed, But as I remove my sandals, I come to learn that carpet is completely WET and squishy from carpet cleaning!!! I immediate called the front desk and they brought up a large fan to dry it,'took at least 2 hours to dry. That was very inconvenient for me.

    6.7

  • Julia
      United States of America
    April 15, 2014

    It was advertised as being on the riverwalk. It was across the street at the end of the river and a 3 block walk to the restaurants and entertainment. The linens smelled and the comforter was dirty. For 249.00 I expected much more for my money. The spare blanket was thin and threadbare. I will not go back.

    3.3

  • Gina
      United States of America
    March 26, 2014

    The staff was welcoming, courteous, friendly, and attentive. I love that there was a 24 hour coffee shop / mini store to buy drinks and snacks at. Excellent location! Clean beautiful hotel with a great gym.

    Not one thing.

    10

  • Gardner
      United States of America
    March 22, 2014

    Great location, downtown next to convention center where my event was. Easy access from airport. Staff were friendly. Room was clean and well appointed.

    Hotel feels cold and utilitarian. Rooms were spartan and boring, although clean. Lobby was cold and not very comfortable feeling. Hotel is not situated so as to take advantage of the view of the Riverwalk and downtown S.A.

    7.9

  • Abdulaziz
      Kuwait
    March 16, 2014

    * The nearest hotel to Convention Center. * Nice window view. * They offered me wired internet in my room during all my stay free of charge. * Daily equiped with free 2 Ltrs bottles of drinking water. * Elevators available all the time.

    * In bathroom the hot water takes longer time to have. * Tea bags with different flavors to be provided. * 1-2 fruites if provided daily. * Window from outside is dirt.

    10

  • Samer
      United Arab Emirates
    March 14, 2014

    The service

    7.9

  • Kevin
      United States of America
    January 27, 2014

    The perfect spot for our new Years Eve celebration.

    Construction!

    10

  • Jeremy
      United States of America
    November 27, 2013

    Truly remarkable experience. Staff was professional and courteous. We look forward to our next stay.

    10

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