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150 East Houston Street, San Antonio, TX 78205, United States of America – Show map
Excellent location – rated 9.1/10! (score from 198 reviews)
Rated by guests after their stay at Hotel Valencia Riverwalk.
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198 verified reviews
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Hotel Valencia Riverwalk's staff speaks: English
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Fitness Center, Spa, Massage
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 29 per day.
Room Service, 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 198 reviews
Value for money
Show reviews from:
Providing direct access to the scenic San Antonio Riverwalk, this hotel features an outdoor rooftop swimming pool and 2 whirlpools. Free Wi-Fi is also available.
Score from 706 reviews Wonderful
Located on the beautiful Riverwalk in the heart of downtown San Antonio, this hotel is a short walk from popular area attractions and features a restaurant and bar.
Score from 401 reviews Good
On the San Antonio Riverwalk, this hotel features free Wi-Fi and an on-site restaurant. The spacious rooms include flat-screen cable TVs and wood furniture.
Score from 327 reviews Very good
A 5-minute walk from The Alamo, this San Antonio all-suite hotel features a daily hot breakfast and rooms with free Wi-Fi and a flat-screen TV. The San Antonio Zoo is 3.2 miles away.
Score from 394 reviews Wonderful
Check out is at 11. Would like it to be noon.
Great room, onsite bar and restaurant. Friendly staff.
The tv service had issues and it was hard to change channels. The air conditioner didn't really cool the room until the next morning.
The hotel is beautiful, and the staff was very friendly.
The front desk was not as friendly as I thought they would be. Seemed to be inconvenienced by us checking in. We were not told about breakfast at all so didn't know that was a available to us.
Valet was amazing super friendly
Walking distance from most attractions. clean and comfortable rooms. Nice but not too nice that you can't take your young kids.
1. Receptionists were not professional and ill-informed 2. Restaurant servers non-attentive 3. Laundry lost two shirts on separate days; no in rooms bags or tickets 4. Staff maneuvered carts hap hazardously 5. Fights at 3 AM outside my room
The location, and the view
Not ideal for families. It did not have direct access to Riverwalk, they played techno music in the hallways pretty loudly, no combs or brushes for those of us who forget things, rooms were comfortable but nothing really unique or memorable about the hotel.
Nice hotel for young couples. Had modern, mysterious vibe. Nice courtyard area. Hipster friendly. Clean.
The bath tub had some hairs on it, looks like they didn't clean it very well
Been a few steps,from River Walk it was very nice
We were a family of 4 to one room but only one device could have free wifi, no complementary breakfast. I was told there was a refrigerator in room when I called ahead, but she failed to tell me I could not use it for personal use since it was loaded with chargeable items
Location good, room clean and big, entry beautiful, staff friendly and hrlpful
Beds are too small in two bed rooms. They are doubles when for the price they should be at least queens. The restraunt had nothing for kids, but we didn't realize it was a fine dining restraunt.
Really nice and clean rooms. Super staff.
Only one device gets the free wifi
awesome beds, luxurious towels and spacious rooms. The staff was always available and friendly
no alterative parking facilities, valet is the only easy option and pricey.
How the whole ordeal was easy and very well kept. We were in town for a wedding, wish we could have stayed longer.
Staff was more than willing to assist in every way and not one had his/ her hand out!
Front desk staff was courteous but insincere. Said they would take care of a room change from a VERY noisy room across from elevators and ice machine. First call was at 7:30 am.....took multiple calls and a wasted afternoon before we finally got the new room at 5:30 pm. The front desk folks didn't seem to care...thank you so much! Not what we were expecting at that price.
Location was good.
We were charged for a river view, but the view was completely blocked. Not enough towels. Took 1-2 hours after 2 phone calls to get a room service menu and a make-up mirror that worked. Room service was limited to soups & sandwiches (no entrees' offered). No in-room movies. Few towels.
The food was good.
Service in restaurant is poor. Value for money in restaurant poor. Multiple requests at the front desk were not responded to.
The hotel is beautiful and comfortable. Rooms are spacious and beds are big and comfortable. Gym facility is great. Position fantastic. Central and close to Riverwalk.
I felt the small portion of food vs pricing was found lacking.The pillows were too soft for me.
The friendliness of the staff and the quietness. The architecture of the hotel is really beautiful and calming.
I like everything the room, the staff and the way it was close to the riverwalk
After I return home, there was a mysterious bill added to my credit card. When I sent email for an answer the hotel did not respond!! Very bad for such a good hotel!!!!
Location absolutely fabulous.
We like how we are always treated and sometimes there is wine and beer left in our room for our special occasions. The location is great and in walking distance to many good restaurants and bars.
Receptionist was a bit rude. Cards to the elevator were not working, girl came over and stated very rudely just swipe the card, which I had done numerous times. Ny son would go to the lobby and was asked several times if he "belonged" there. Staff was very rude, which is sad for such a pretty hotel. Their deposit is a bit mistrusting. I have traveled the world and this is the first hotel that held a deposit, strange and they should do away with it. The receptionists need more training on what to say and not say to guests. They need to be more professional.
Location was great! Restaurants close by. The valet guys were great. Loved the atmosphere.
Beds were not made, coffee and water not replenished, only the bathroom was cleaned,front desk staff not particularly friendly, valet parking very expensive and extremely slow.
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