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150 East Houston Street, San Antonio, TX 78205, United States of America – Show map
Excellent location – rated 9.2/10! (score from 177 reviews)
Rated by guests after their stay at Hotel Valencia Riverwalk.
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Hotel Valencia Riverwalk's staff speaks: English
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Fitness Center, Spa, Massage
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 29 per day.
Room Service, 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 177 reviews
Value for money
Show reviews from:
Providing direct access to the scenic San Antonio Riverwalk, this hotel features an outdoor rooftop swimming pool and 2 whirlpools. Free Wi-Fi is also available.
Score from 685 reviews Wonderful
On the San Antonio Riverwalk, this hotel features free Wi-Fi and an on-site restaurant. The spacious rooms include flat-screen cable TVs and wood furniture.
Score from 271 reviews Very good
Next to the historic Alamo and seconds from San Antonio's popular River Walk area, this historic hotel features a full-service spa and guest rooms furnished with modern amenities.
Score from 502 reviews Very good
Guests are greeted with a warm cookie upon arrival at this luxurious hotel in the heart of downtown San Antonio, just steps from the historic Alamo.
Score from 172 reviews Excellent
Staff was more than willing to assist in every way and not one had his/ her hand out!
Location was good.
Front desk staff was courteous but insincere. Said they would take care of a room change from a VERY noisy room across from elevators and ice machine. First call was at 7:30 am.....took multiple calls and a wasted afternoon before we finally got the new room at 5:30 pm. The front desk folks didn't seem to care...thank you so much! Not what we were expecting at that price.
The food was good.
We were charged for a river view, but the view was completely blocked. Not enough towels. Took 1-2 hours after 2 phone calls to get a room service menu and a make-up mirror that worked. Room service was limited to soups & sandwiches (no entrees' offered). No in-room movies. Few towels.
The hotel is beautiful and comfortable. Rooms are spacious and beds are big and comfortable. Gym facility is great. Position fantastic. Central and close to Riverwalk.
Service in restaurant is poor. Value for money in restaurant poor. Multiple requests at the front desk were not responded to.
The friendliness of the staff and the quietness. The architecture of the hotel is really beautiful and calming.
I felt the small portion of food vs pricing was found lacking.The pillows were too soft for me.
I like everything the room, the staff and the way it was close to the riverwalk
Location absolutely fabulous.
After I return home, there was a mysterious bill added to my credit card. When I sent email for an answer the hotel did not respond!! Very bad for such a good hotel!!!!
We like how we are always treated and sometimes there is wine and beer left in our room for our special occasions. The location is great and in walking distance to many good restaurants and bars.
Location was great! Restaurants close by. The valet guys were great. Loved the atmosphere.
Receptionist was a bit rude. Cards to the elevator were not working, girl came over and stated very rudely just swipe the card, which I had done numerous times. Ny son would go to the lobby and was asked several times if he "belonged" there. Staff was very rude, which is sad for such a pretty hotel. Their deposit is a bit mistrusting. I have traveled the world and this is the first hotel that held a deposit, strange and they should do away with it. The receptionists need more training on what to say and not say to guests. They need to be more professional.
Beds were not made, coffee and water not replenished, only the bathroom was cleaned,front desk staff not particularly friendly, valet parking very expensive and extremely slow.
The courtyard is beautiful. The pillows are so comfortable.
The decor and furniture were too dark and so on my first day in the hotel I bumped into bed corners 5 times. My husband too but not as many times.
The staff, esp. the valet staff was very helpful
did not come to room and make bed or freshen up towels.had to call front desk to get more towels.
The hotel was beautiful , festive and clean. The Staff was exceptional and made you feel so welcome. The VBar bartenders were so friendly and accomadating (Yensensia) and the restaurant was wonderful. Ed the manger took excellent care of us and we felt spoiled. What a great place. Would go back in a heartbeat.
Wish it had a spa and pool but very quaint.
Food in the restaurant was good.
The mattress on both beds was not comfortable. Felt like one side was higher than the other. The front desk could be a little more friendly. A smile now and then goes a long way!
It's everything a romantic could create out of poetic stay in the heart of San Antonio. Love can truly be fostered within the walls of the quite rooms with only a moments walk away from great restaurants and the sounds of the legendary Majestic theater.
Great, friendly, professional event coordinator (Stephen).
Thought all was pretty good.
We enjoyed the privacy and quietness of the place great atmosphere. Loved that many eating places and bars were within walking distance. Staff was great. We loved the V Bar
Hotel Valencia is great for a romantic getaway with it's hidden court yard that has a gorgeous waterfall and fire pit at night, their room service is fabulous and they have a very accommodating chef. The Hotel is right on the Riverwalk which makes it great for exploring during the day. Loved my stay with you, we will definitely be back.
undrinkable , smells like glue ! Gloomy atmosphere, hallways and Lobby. Excessive service charges for room Service
Good beds and comfort. Super location
The reception, bar areas and lounge were so dimly lit that it seemed gloomy and depressing. Candles are not adequate. Breakfast ok but better alternatives within easy walking
Checkin Desk Staff is always so friendly and willing to help. Bellhop/Valet guys are ready to help but not pushy. We had to get our baby out of the car seat every time for in/out valet service, and the guys gave us space and were not breathing down our necks... which was nice. Some of the Room Service staff is a bit young and lacks experience, but not a huge deal.
Some of the Room Service staff is a bit young and lacks experience, but not a huge deal. They were nice, however.
Bathroom tile caulk dirty Shutters did not work properly Smoke alarm hanging from ceiling Room deodorizer strong upon arrival
Lobby and lounge decor was very cool, but it was pretty dark. Literally dark, I could have used a flashlight. Bed was very comfortable with plenty of pillows. I didn't ask for much, but the staff was very pleasant and helpful.
Music playing in the halls outside the guest rooms is not a good idea. It creeps in under the doors and is very annoying in the middle of the night. Elevators were Very dark; a little more light would be appreciated.
Drains in shower and sink backed up when in use. Two light in the room did not work Prices for food in the room were a joke $5 for candy bar this is not a hotel in Bora Bora. Will never stay here again
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