The Quality Inn hotel is conveniently located on Interstate 91, with easy access to the Massachusetts Turnpike (Interstate 90) and all the Pioneer Valley attractions.
Jaritza
United States of America
The rooms were clean, staff were nice and it wasn’t too bad for a last minute trip.
The Comfort Inn & Suites hotel is near the Naismith Memorial Basketball Hall of Fame, Eastern States Exposition (The Big E) and Bright Nights at Forest Park, New England's largest holiday lights...
The MassMutual Convention Center is 4 miles from this hotel in West Springfield. It features an outdoor pool and a gym while guest rooms include free Wi-Fi and flat-screen TVs.
Located 1 mile off Interstate 91, this West Springfield, Massachusetts hotel features an indoor pool and hot tub, as well as free Wi-Fi access.
Paula
United States of America
The full kitchen, the cup board facility, the comfort, the quiet, the mostly friendly staff, the easy check in,the pool jacuzzi hours, the free gym and laundry. So many things!
This all-suite hotel in West Springfield is a 10-minute drive to the MassMutual Center, a multi-purpose arena.
Jeanne
United States of America
Breakfast was better than anticipated. Cleanliness/maintenance could be improved. Fireplace didn't work in 1st room and the grate/surround very dirty. Floors filthy with fine dust. Noticed when walking in bathroom and shoes left footprints. Coughed and stuffy nose while there. Staff very nice and helpful. Location very convenient to highway, restaurants, etc.
Featuring 3-star accommodations, Courtyard by Marriott West Springfield is located in West Springfield, 3.7 miles from Eastern States Expo Center and 3.8 miles from The Big E.
Best Western Springfield West is located in West Springfield. Free WiFi access is available. Six Flags New England is 7.5 mi away.
Beatriz
United States of America
Unfortunately we were discriminated by the hotel. They also outright lied & said we broke a window screen & we that we were smoking, which is 100% untrue since we are not smokers. They refused to change our dirty room & kept our deposit. The most horrible experience ever! Thinking about pressing legal charges for theft of our deposit.
Lily's Lodge is located in West Springfield, 984 feet from Eastern States Exposition Center and 984 feet from The Big E. Guests can enjoy the adjacent restaurant.
Nancy
United States of America
Plenty of room for everyone and convenient to everything
Located close to Interstate 90, this Chicopee motel offers free Wi-Fi, an outdoor pool, and rooms that feature a seating area. Chicopee Memorial State Park is half a mile away.
Located 5 miles from Six Flags New England, Hilton Garden Inn Springfield features 2 restaurants, an indoor pool and a hot tub. Rooms offer cable TV with HBO and on-demand video games.
Frances
United States of America
The hotel was clean, and the staff was helpful and welcoming. The room was comfortable and clean.
Popular with guests booking hotels in West Springfield
8.0
Scored 8.0
Very Good
Rated very good
· 91 reviews
What Guests Said About West Springfield:
2.0
Scored 2.0
Don't go to this hotel if you are african american or...
Don't go to this hotel if you are african american or hispanic. They lied on us and said we broke a screen window and were smoking My husband and I would never do such things.As we are responsible people and definitely do not smoke. They also have their alarm clock set to a half an hour Behind to make you think that you have time to check out when in fact , you would be A half an hour late checking out if you go by their clock.
A
Anonymous
4.0
Scored 4.0
Convenient access but the room smelled musty and moldy.
Convenient access but the room smelled musty and moldy. The room needs a new carpet. The musty odor was overwhelming. Were I staying more than one night, especially at the price they charged, I would have demanded a different room.
A
Anonymous
8.0
Scored 8.0
It was just an overnight stay on my way home from Maine to...
It was just an overnight stay on my way home from Maine to northwestern Pennsylvania. It was a nice accommodation and I was pleased with it. It was convenient to the Massachusetts highway- getting to and from the hotel was easy.
Boger
6.0
Scored 6.0
We stayed there during a pandemic and I understand there was...
We stayed there during a pandemic and I understand there was no mask mandate but it would have been more comforting if All the staff wore masks.
They did not clean by our room every day and we had to ask for clean towels.
It’s a little disappointing considering the price.
Julia
6.0
Scored 6.0
Free parking, located in a quiet place, bed was confortable...
Free parking, located in a quiet place, bed was confortable but sheets were dirty and stinky, I couldn’t sleep the first night until I sprayed perfume and removed all covers only to discover a blood stain 😞 I was in room #227 you can look for it and for sure same bedding will be there very very small pillows but confortable
Myrna
United States of America
4.0
Scored 4.0
I like the quietness, and the room was decent.
I like the quietness, and the room was decent. I didn’t like that some of the laundry like towel and wash cloth and bed spread had permanent stains on them after they were washed. This stuff needed to be thrown away not given to guess.
Jayola
Explore guest reviews of hotels in West Springfield
This was an emergency overnight due to Amazon not delivering an air mattress and comforter. The hotel accommodated me in a very short time and got me comfortable in my room within minutes. I interacted with the front desk staff (night-he was so kind with a great personality. morning-she was smiling and friendly as I stumbled back to my condo and she even gave me a free soda to wake me up.) and housekeeping (very nice woman who had a great system for interacting with people who speak a language other than her own.
Breakfast was better than anticipated. Cleanliness/maintenance could be improved. Fireplace didn't work in 1st room and the grate/surround very dirty. Floors filthy with fine dust. Noticed when walking in bathroom and shoes left footprints. Coughed and stuffy nose while there. Staff very nice and helpful. Location very convenient to highway, restaurants, etc.
Everything was clean. Check in / out was fast. Everything was clean. The only thing I did not like is that due to the covid-19 problem there was no breakfast, but it is not the fault of the Hotel. It's understandable. besides that everything was clean, quiet, attentive and excellent service
It was spacious, clean, comfortable and nice. So much better than a hotel room for a family. Our host, Christine, brought fresh muffins ove when she dropped off the key. They were delicious and it was a nice touch. It was nice having a full size table for meals and kids’ homework, too.
terrible. I made the reservation and 15 minutes later I changed the day. When the date arrived, I arrived at the hotel and they didn't accept it. I had to pay again and even more expensive.
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