Some of the products needed fixing and maintenance like the curtains. No big issue though as it was a quick fix by the fruendly staff. Also there was no room service phone.

The room and facilities were great. It was spacious and warm and clean and cozy

Stayed in June 2023

Unfortunately breakfast was underwhelming. I understand staffing issues prevent many places from offering extra service. Food ordinary. Gluten free was available

The toom was to die for. super fluffy towels were wonderful. Great suggestions for walks, village shops and restaurants

Stayed in June 2023

Very clean, comfortable, lovely staff and great location to shops, cafes and attractions.

Stayed in June 2023

n/a

beautiful and private location close to great restaurants and shops

Stayed in June 2023

Our room no 7 had a wheelchair accessible bathroom - not sure if they are all like that, but we didn’t need a bathroom with those features and would have preferred a standard bathroom. Booked this place thinking the ‘fireplace’ were wood burning. turns out they are just plug in fake electric fireplaces (not quite what we were looking for) the included breakfast was a little disappointing.

Large, spacious cabins. Very quiet. nice spa bath. complementary wine and chocolates

Stayed in June 2023

The driveway was incredibly long. We booked thinking it was only 1km away from Witches Falls winery and 400m from all the restaurants on Main St and that we'd be able to walk there. But the driveway on it's own was 1km and not safe to walk on especially after dusk as there was no lighting which meant we had to drive everywhere rather than walk and enjoy a drink together. There wasn't much other then lodge and the room to explore. There were no lookouts or expanse of grounds that we felt we could walk around and explore. Again not a deal breaker because the room was really lovely.

The room was beautiful, spacious and clean. The heater was very efficient. Breakfast was good and very plentiful. The fireplace in the lodge was fabulous and setting was picturesque. The service was lovely as well and all the staff we spoke to seemed really helpful and happy.

Stayed in June 2023

Breakfast was very basic. Could add some chopped fruits and pastries.

Staff were friendly and room was amazing.

Stayed in May 2023

Fire place did not work

Beautiful location

Stayed in April 2023

Nothing.

Everything. From the secluded area to the intimate settings and the beautiful wood cabin feel and luxurious accommodations it was amazing. Nice and quiet. Wonderful staff who were very helpful and hints of where to go for dinner and places to go for romantic settings.

Stayed in May 2023

bathroom can be cold!

beautiful rainforest setting, private chalets

Stayed in May 2023

Probably the only thing we could pick on would be the lack of real fire place. But considering in the middle of the rainforest, makes sense.

Loved the ambiance, so quiet, peaceful and the clean, fresh air. The room was cosy and huge which was amazing. Absolutely loved the balcony and huge windows!! Bed is super generous size and comfortable! The breakfast food was very generous in size, staff were very helpful and willing to go the extra for us which was wonderful.

Stayed in May 2023

We had expected to see some wild life in the forest, but saw none even though we spent a whole day in the room. One suggestion:- the toilet paper was only 1 ply - not exactly in keeping with the other facilities.

We enjoyed the breakfast. We loved the Rainforest setting and the fact that the Tree Houses were private.

Stayed in May 2023

If you like a firm bed you would be more than happy but slightly to hard for my liking.

Amazing location only minutes from the Gold Coast, nothing but the wind blowing through the trees and the sound of the birds. Having the breakfast in our room was an incredible touch, this truly is one of the most peaceful locations you could find.

Stayed in May 2023

Gas fire was not working

Great location with amazing views of the rainforest

Stayed in May 2023

a little outdated in areas, also our fireplace was out of order, which was something that we were a little disappointed with. Bed wasn’t overly comfortable… but that could be personal preference

beautiful outlook over the rainforest + the huge spa bath.

Stayed in April 2023

They used to have breakfast baskets. They changed to continental breakfast. We prefer the breakfast baskets.

Location was amazing

Stayed in April 2023

The breakfasts are substandard. Two simple offerings on alternate days is totally inadequate and unprofessional. All the tables need to set before guests arrive for breakfast. This would give an immediate quality feel to the room. Paying extra for breakfast items is not professional. All available food should be readily available to choose from. A quality coffee machine would bring the offering to a more modern and acceptable standard. Glasses are required for drinking juice, water etc. There are more than enough staff around, at breakfast, to attend to any wants or needs and to ensure that the supply of food is maintained - maybe even assist with making toast. One toaster is insufficient for twenty guests. With a maximum of twenty guests breakfast should be an enjoyable time for staff and guests to mix. Closing the lodge so early in the afternoon is unacceptable. It is too late for a snack there and too early to go out for dinner.

The accomodation was splendidly palatial, comfortable and spotlessly clean. The surroundings are ideal and the retreat fits into the forest seamlessly. There is no difficulty in moving from the room to the lodge whatever the weather.

Stayed in April 2023

so inviting and beautiful

Stayed in April 2023

wonderful location, fantastic facilities and great staff!

Stayed in April 2023

A great place to unwind. great location in the rainforest with local amenity close by.

Stayed in March 2023

Everything was perfect, from the location to the staff and accommodation! Highly, highly recommend! The photos don't do it justice!

Stayed in April 2023

spacious, private and had everything you needed. the staff were exceptionally welcoming and kind.

Stayed in April 2023

Without a car everything else somewhat remote - that's not Pether's fault. Also, dining room not open during the week so no communal "buzz"

This was a lovely place to stay, ideal if you like a quiet, somewhat isolated break. The staff were great, wonderful walks, a decent breakfast to your room and superb accommodation.

Stayed in March 2023

the window in the bathroom was high and open and I had to climb on a chair to close it. there were loud noises during the day cutting up wood it sounded like, lots of noises during the night from outside.

loved the view of the rainforest, the room was luxurious. the breakfast was lovely.

Stayed in April 2023

That we only had 2 nights to enjoy it!

Amazing views, wonderful staff and an all round magical place to spend a weekend. Could not recommend this place more. The breakfast baskets on the balcony was one of the nicest touches I’ve seen in a while - encourage wholesome mornings with a coffee and croissant on the balcony, reading to the sounds of wildlife all around. We were also lucky enough to see a few wallabies on our morning walks which was brill.

Stayed in April 2023