5, avenue du Pigonnet, 13090 Aix-en-Provence, France
#11 of 45 hotels in Aix-en-Provence
Guests' ChoiceBased on 176 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
8.8
Facilities
8.6
Staff
9.0
Value for money
7.7
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 25, 2023
Andrew
United KingdomIt's a ten minute walk into the centre of Aix, but we knew that when we booked. Not really a problem.
Lovely hotel set in beautiful tree-shaded grounds studded with fountains. Nice, clean room, helpful staff. Good food and a nice bar in the gardens.
Stayed in September 2023
Reviewed: November 20, 2023
Tim
United KingdomAll great.
Everything was very comfortable and we felt fully looked after, despite the weather (pouring rain). The restaurant was excellent - but we could not afford to take dinner there for both nights. A bonus was being able to see Mont Sainte Victoire for a gazebo in the grounds - and the rain kept off then.
Stayed in October 2023
Reviewed: November 13, 2023
Victoria
SingaporeNothing
The hotel is absolutely beautiful with a marvelous garden. The staff is great
Stayed in October 2023
Reviewed: November 1, 2023
Marc
Switzerlandthe extremely small room
the garden is spectacular, our room was well equipped and the restaurant food is according to expectation
Stayed in October 2023
Reviewed: October 18, 2023
Anne
AustraliaFantastic location, short walk into the centre of town. Also, really helpful and friendly staff.
Stayed in September 2023
Reviewed: October 1, 2023
Kenneth
Puerto RicoThe common areas can use a rehab- lighting is terrible in the dining room and looks very dated Gardens are nice , but could be improved Lots of potential but currently would not recommend - specially considering the high prices Breakfast is terrible
Rooms are nice and comfy
Stayed in September 2023
Reviewed: September 28, 2023
Suzanne
AustraliaConcierge Frederick was so helpful. Pool was fabulous.
Stayed in September 2023
Reviewed: September 25, 2023
Maria
AustraliaBeautiful garden setting in a quiet location about 10 minute walk to the centre of town.
Stayed in September 2023
Reviewed: September 25, 2023
Liz
AustraliaN/A
Beautiful hotel close to town centre, staff ready to help with any query
Stayed in September 2023
Reviewed: September 24, 2023
Yose
United States of AmericaRoom was small with limited views for the price
Beautiful setting and gardens
Stayed in September 2023
Reviewed: September 22, 2023
Elizabeth
AustraliaBeautiful gardens. Peaceful and space to relax. Elegant and understated attention to detail.
Stayed in September 2023
Reviewed: September 15, 2023
William
Franceupper level management not very welcoming
Cadre très dépaysant
Stayed in August 2023
Reviewed: September 13, 2023
Frederick
United States of AmericaNothing I can recall. It is about a 20 minute walk to the old town, so, after a day of walking, we often choose a taxi when we returned to the old town for dinner. Walking home after dinner was pleasant as it had cooled down and the boulivard was much quieter.
The room was spacious and clean. The furnishings, though modern, were stylish. The restaurant, especially for dinner had good food and and is set in an enchanting courtyard. The staff also helped arranged some fairly complicated shipping for us.
Stayed in September 2023
Reviewed: September 9, 2023
Sandra
United KingdomRoom definitely not 5 star standard. No mini bar or even complementary water in the room
Pleasant gardens and outdoor areas Service good
Stayed in September 2023
Reviewed: September 4, 2023
Arthur
United Kingdomall of it
all
Stayed in August 2023
Reviewed: September 2, 2023
Tim
United KingdomIf there rooms were a little bigger it would allow you to relax in there as well. I also like a separate shower.
The ambience of the place was lovely and the staff were very considerate and helpful. It was a perfect place to relax and unwind.
Stayed in August 2023
Reviewed: August 24, 2023
Paula
United KingdomThe only fault was that we arrived with2 full cases as we were in France for 2 weeks and there wasn’t a lot of cupboard space but the hotel and the staff were so lovely that it made up for it.
The garden area was stunning and having breakfast there every morning was quite heavenly. The staff were exceptionally helpful and friendly.
Stayed in August 2023
Reviewed: August 23, 2023
Emily
United KingdomIt was old and well kept
Stayed in August 2023
Reviewed: August 14, 2023
Eadaoin
United KingdomNothing worth mentioning! I had a minor issue with my original room (nothing wrong with the room itself, just a personal preference), and the receptionist moved me to a different one within 10 minutes! I really couldn't fault any part of my stay.
The breakfast was served in beautiful surrounds in the gardens, under the shelter of trees, and there was a nice selection of fresh food. The staff were exceptional - nothing was too much trouble. The concierge and receptionist were so warm and welcoming and made every effort to ensure my stay was perfect. All other staff too, from the people working by the pool or the bar, to the housekeepers - everyone was friendly and attentive. A true 5* service. The pool was exquisite too, clean, uncrowded and the perfect temperature to cool off in the hot sun, with refreshments delivered to your bed as and when you needed them, along with fresh towels.
Stayed in August 2023
Reviewed: August 11, 2023
Trudi
United KingdomThe rooms are abit small
The pool and bar area were exceptionally pretty
Stayed in August 2023
Reviewed: August 10, 2023
Sara
United KingdomNothing of any real significance. It might have been nice to have a small mini fridge in the room
Beautiful property in a lovely setting but close to the town centre. The gardens and pool area were just lovely and so tranquil.
Stayed in August 2023
Reviewed: July 17, 2023
Dominique
FranceRoom very small for the price
Very nice garden
Stayed in July 2023
Reviewed: July 12, 2023
Gauri
IndiaWe were in the annexe/bungalow after being offered an upgrade which was lovely. The staff was warm, parking was convenient and on-site. A short walk to the centre of the city and a super short cab ride back in the evenings. Breakfast was delightful and drinks under the canopies in the garden even more so. Highly recommend.
Stayed in June 2023
Reviewed: July 7, 2023
Jenifer
United States of AmericaNothing.
Beautiful property and gardens. Close to town.
Stayed in July 2023
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