5, avenue du Pigonnet, 13090 Aix-en-Provence, France
#7 of 51 hotels in Aix-en-Provence
Guests' ChoiceBased on 66 hotel reviews
8.8Cleanliness
9.0
Comfort
9.3
Location
9.1
Facilities
9.0
Staff
9.1
Value for money
8.3
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: August 24, 2025
Dean
AustraliaBreakfast was excellent. Great selection and the staff very attentive. The garden setting for breakfast is beautiful The location is excellent. We were able to walk to the things we wanted to see such as the markets
Stayed in August 2025
Reviewed: August 23, 2025
Shamoon
United StatesN/a
Beautiful property, very helpful stuff, excellent location.
Stayed in August 2025
Reviewed: August 14, 2025
Michaela
New ZealandThe garden and the breakfast was outstanding
Stayed in July 2025
Reviewed: August 13, 2025
Elisabeth
United KingdomLarge comfortable room, good support mattress. Quiet. Mature garden with restaurant garden seating. Good breakfast choices. Dinner was good, but no inspiring flavours. Impressive wine cellar.
Stayed in August 2025
Reviewed: August 12, 2025
Hendricks
United StatesThe air conditioning could have been cooler. We were in a family room and one room in particular was uncomfortable for sleeping, the other room was ok. It might be a nice touch to have mosquito repellant in the rooms. We were not prepared for the mosquitos and got quite bitten up while sitting outside our rooms.
The grounds were spectacular and very calming to stroll through. Loved the serenity of the hotel. Quiet, quaint, comfortable and wonderful staff who were friendly and extremely helpful. The separate rooms in the main building provided so many options to sit and relax, although we did most of our relaxing at the pools and outside dining area.
Stayed in August 2025
Reviewed: August 7, 2025
Raveena
IndiaMagical gardens & a beautiful hotel right out of a Wes Anderson film. Warm, helpful staff and an excellent breakfast spread. Cant recommend enough!
Stayed in August 2025
Reviewed: August 5, 2025
Lindsay
CanadaThe location is about a 20 minute walk from town.
Had a great stay here - relaxing property.
Stayed in August 2025
Reviewed: July 26, 2025
Graham
United KingdomReception area. Quality of service in the restaurant varied considerably.
The beautiful peaceful garden. Location
Stayed in June 2025
Reviewed: July 24, 2025
Corlett
United KingdomVery elegant hotel Proximity to Aix
Stayed in July 2025
Reviewed: July 4, 2025
Jhenelle
United KingdomHonestly cannot think of anything I disliked here. The room was a bit warm but I tend to run hot so I’m not sure there was much that could have been done beyond the offer of a fan which they did provide.
Well appointed, clean and cosy boutique hotel. Staff was pleasant and accommodating. Absolutely loved my time here.
Stayed in July 2025
Reviewed: July 3, 2025
Dave
CanadaWhile we didn’t dine at the restaurant, we did try the homemade ice cream by the chef, which was fantastic. That said, for a hotel of this caliber and price point, I feel a small gesture like offering one scoop per guest per day would go a long way. It’s not about the cost — just the gesture. Charging for it felt a bit off-brand for a five-star property.
⭐️⭐️⭐️⭐️☆ We stayed at this hotel for three nights and overall had a great experience. The grounds are beautifully maintained — clean, lush, and truly inviting. It’s clear the hotel takes pride in its appearance and ambiance. Our room was spacious, with a comfortable queen-sized bed and perfectly functioning air-conditioning, which was appreciated during the warm days. We requested a fan for white noise while sleeping, and the staff brought one up very promptly — excellent service. The hotel recently celebrated its 100th anniversary, and the renovations they’ve done are tasteful and elevate the whole experience while keeping the charm of the original property. The gym is quite small — really only comfortable for one or two people at a time — but if you go during a quiet period, you can still get a decent workout in. As for the location, it was ideal for us. A peaceful and private setting, yet only about a 20–25 minute walk to town, which made everything easily accessible without being right in the middle of the hustle and bustle. All in all, I would definitely recommend this hotel. A few small tweaks would elevate the experience even more, but it’s a lovely place to stay and well worth a visit. A special shout out to Alex, who was an amazing source of information he helped make our vacation a memorable one.
Stayed in July 2025
Reviewed: June 30, 2025
Lynn
United KingdomNothing! Too short a stay maybe!
Everything! A friendly and professional welcome. Excellent service from all of the staff throughout. Fabulous traditional gardens, everywhere we looked the eye was delighted by the views within the garden. Apparently Cezanne enjoyed the gardens also, before they were associated with the hotel. Superb Pool with good Pool attendant for drinks, towels etc. Fabulous food, the fine dining was superb, really special as was the Terrace location. Bar food was also excellent. Thoroughly delighted by our stay here, we will return.
Stayed in June 2025
Reviewed: June 21, 2025
Rebecca
United StatesMy room was very small. I get that I got a single room, but it was very single! However, I didn't spend much time in the room because the gardens were beyond beautiful and I was out doing many things during the day.
This hotel was excaptional! The staff was fantastic, and the property is GORGEOUS! Loved the pool- and particularly Raphael who worked at the pool! Lovely young man. Great drinks! Loved painting at the pool and in the garden- :) Spa was great too- had a massage. And I signed up for the steam room and sauna.
Stayed in June 2025
Reviewed: June 15, 2025
Julia
United StatesThere absolutely nothing we didn’t like!
So beautiful…the gardens are magical! Our room was large and very comfortable. The hotel itself was well maintained and tastefully decorated.
Stayed in June 2025
Reviewed: June 13, 2025
Simon
United KingdomWe would have liked more storage in our bedroom.
We loved the beautiful gardens with seating in different areas. The breakfasts were excellent. The staff were very friendly & helpful at all times,
Stayed in June 2025
Reviewed: June 10, 2025
Ellen
United StatesRooms were very outdated i felt
Wonderful staff!!!! Outdoor gardens beautiful. Rooms very dated .. :(
Stayed in June 2025
Reviewed: June 9, 2025
Julie
ChinaThe dining room could benefit from a bit more light, although the terrace is absolutely beautiful. As for the menu, there’s room for improvement. For example, the choice of a brousse ravioli in a Thai broth felt somewhat out of place, especially given the emphasis on locally sourced ingredients. Overall, the menu is classic and decent, though slightly overpriced.
We were deeply moved by the beauty and serenity of the place, a true haven of peace in the heart of Aix en provence. Every detail seems to have been thoughtfully designed with great taste and care. Your entire team demonstrated exceptional professionalism and genuine kindness, which significantly contributed to making our stay truly unforgettable.
Stayed in June 2025
Reviewed: May 28, 2025
Patricia
United StatesThe hotel was a great location. We could walk to the main part of downtown and yet it was away from the town and felt like we were in our own chateau in France! The food was fantastic, and the service amazing.
Stayed in May 2025
Reviewed: May 10, 2025
Patrick
United StatesWe had to wait about 10 minutes at check-in for someone to check us in and give us a tour of the facilities. I realize this is relatively minor but there was one person/family checking in before us and the staff checking them in took them on a tour, so we had to wait for someone else. Perhaps consider separating the check-in and the tour because waiting for 10 minutes is a long time. Alternatively, perhaps shift staff to check-in duties during the check-in period.
Staff friendly and cordial.
Stayed in April 2025
Reviewed: May 2, 2025
Anna
United Statesnothing
Everything!! From the moment you walked in, treated like royalty.
Stayed in May 2025
Reviewed: May 2, 2025
Lucy
United KingdomWe ate at the restaurant and our drinks order didn’t arrive and despite ordering the wine before anything else, we didn’t receive this until after the main course had arrived which ruined the experience a little bit.
Loved the whole experience of Le Pigonnet - it’s idyllic.
Stayed in April 2025
Reviewed: May 1, 2025
Stuart
LuxembourgBreakfast offering was a bit limited. As were the dinner menus in the restaurant and bar.
Hotel has a lot of character. Staff were very pleasant.
Stayed in April 2025
Reviewed: April 30, 2025
Elisa
United StatesThe grounds were enchanting! There were so many unique spaces to enjoy- from the gardens to the terrace for breakfast. This property is a true gem. Proximity to the city center was very convenient- just a short walk, and it was nice to be outside of the busy streets.
Stayed in April 2025
Reviewed: April 2, 2025
Jacob
United KingdomSome fresh milk in the minibar would be a good idea for tea and coffee.
Beautiful garden and it was so nice to be able to relax there on a warm afternoon.
Stayed in April 2025
Showing 1 - 25
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