73 Haven Rd, Poole, BH13 7LW, United Kingdom
#8 of 15 hotels in Poole
Guests' ChoiceBased on 1030 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.2
Staff
8.9
Value for money
7.6
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 20, 2024
Elaine
United KingdomMore attention to cleaning of bedroom. Furniture has seen better days and outlived it’s lifespan.
Excellent breakfast and dinner. Chef went out of his way to take care with my tomato allergy!! Lovely view as far as Brownsea Island. Very comfortable bed.
Stayed in April 2024
Reviewed: April 15, 2024
Kathryn
United KingdomTv needs to go on wall opposite bed not at right angles, bad neck the result!
In house Chinese restaurant was excellent. Room fine, except outside balcony door was a flat roof full of pewtrid water, so couldn't open door in case of insects etc. Balcony rails etc needed a good clean. View and terrace fabulous!
Stayed in April 2024
Reviewed: April 10, 2024
Mark
United KingdomA swimming pool, impossible but wouldve brrn icing on the cake
excellent breakfast, individual requirements catered for without hesitation
Stayed in April 2024
Reviewed: April 6, 2024
Yanling
United KingdomThe staff in the restaurant was rude. Wifi is bad
Too expensive for what it provides
Stayed in April 2024
Reviewed: April 5, 2024
Andrzej
United KingdomStrange smell from air-condition in the room :( not sure what was it but makes me uncomfortable. Italian restaurant didn’t serve any Italians food on Easter Day (?)
Nice hotel location with beautiful sunset view from restaurant terrace. Like all pine trees around :)
Stayed in April 2024
Reviewed: March 24, 2024
Eric
United KingdomFantastic view
Great location for views of Poole Harbour
Stayed in March 2024
Reviewed: March 23, 2024
Elizabeth
United KingdomBright lighting in the restaurant
Great location and views
Stayed in February 2024
Reviewed: March 15, 2024
Stephen
United KingdomNothing really
Friendly atmosphere .
Stayed in February 2024
Reviewed: March 2, 2024
Alison
United KingdomWe were in a corner of the Italian restaurant and service was slow. We felt we were out of sight out of mind.
Lovely view, helpful staff. Excellent choice of food. The Italian restaurant opens daily and the Chinese from Wednesday.
Stayed in March 2024
Reviewed: March 2, 2024
Robin
United KingdomSmall lift.
Breakfast and evening meal were very good. Staff courteous and efficient.
Stayed in February 2024
Reviewed: March 2, 2024
Deborah
United KingdomI would have loved a hairdryer and some more sockets in room.
Room very comfortable with gorgeous views. Great location and really good customer service throughout!
Stayed in February 2024
Reviewed: February 26, 2024
Edwina
United KingdomThe view from the room was awesome
Stayed in February 2024
Reviewed: February 24, 2024
Jennifer
United KingdomGreat location, spacious clean room, comfortable bed, fabulous breakfast, amazing views over the water.
Stayed in February 2024
Reviewed: February 19, 2024
Jl
United KingdomSoundproofing wasn't brilliant, could hear neighbours having showers etc
Very pleasant room, comfortable bed, excellent shower, pleasant staff, good food
Stayed in February 2024
Reviewed: February 18, 2024
Stephen
United KingdomThe walk down the Hill and back up the hill
Lovely views 2 very nice restaurants nice bar areas and outdoor space
Stayed in February 2024
Reviewed: February 17, 2024
Marion
United KingdomNot a lot to dislike
Very comfortable bed and lovely towels in well equipped bathroom with excellent shower. Had a great view . Charming and ,helpfull lady on the Reception desk . Nice food and selaction.
Stayed in February 2024
Reviewed: February 17, 2024
Howard
United KingdomOne opening window in our room was Ill fitting and subsequently, due to the bad weather, was draughty.
The Restaurant view was exceptional and Dinner/Breakfast was very good. Every member of Staff we came across was very helpful and friendly. Comfortable bed in a spacious room
Stayed in February 2024
Reviewed: February 14, 2024
Nicola
United KingdomThey don't have a pool or gym
Beautiful view from restaurant, delicious breakfast, spacious, clean and comfortable room.
Stayed in February 2024
Reviewed: February 10, 2024
Pamela
United KingdomIt was all fine
Beautiful location, lovely view, comfortable bed, clean, friendly helpful staff. A great place to stay.
Stayed in February 2024
Reviewed: February 8, 2024
Pidgerooni
United KingdomThe car chargers are in complete darkness. I could hardly see the charger, let alone the QR code, to scan it. The receptionist had to come out with her phone torch to light up the QR code, whilst I scanned it. It was rather spooky standing in the complete darkness whilst downloading the EV charger app & getting credit sorted & then getting a charge started. Needs a bright light, that's all.
Lovely hotel, rooms & food. Thoroughly enjoyed my stay
Stayed in February 2024
Reviewed: February 8, 2024
L
United KingdomDecor dated, restaurant a little cool but it was a Sunday night so not much custom.
Had top floor room on the night of a massive storm, wind a howling, things a knocking, rain a pouring, was Great ! Room fine, hotel fine, food fine, view fantastic, ideal location.
Stayed in January 2024
Reviewed: February 6, 2024
Michael
JerseyStaff very friendly and helpful.
Stayed in February 2024
Reviewed: February 5, 2024
Emma
United KingdomOutdated, tired decor, mediocre breakfast.
Great location, comfortable bed, Great view,
Stayed in February 2024
Reviewed: February 2, 2024
Sheila
United KingdomHeating instructions in the rook, how to use the wall setting and if struggling who to call.
Room and view was lovely to wake up to, room was large with everything provided
Stayed in February 2024
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