There were a few things lacking like cleaning detergent for the sink and the dishwasher, which we had to buy ourselves and the wifi is a bit slow, but fine for sending emails etc. There is no stove-top coffee pot, so coffee is only by way of nespresso pods. We also had to request additional sheets for the sleeper couches, but these were promptly provided.

Ca'Cappellis is big, spacious and light and very very comfortable. All the amenities were great, the bathrooms were really big and clean, and the rooms were really comfortable and spacious. There is a lot of cupboard and storage space for clothes, and the beds were really comfy, including the sleeper couches, which are actual mattresses. The fridge was stocked with bottled water for us. The host was fantastic and friendly, and very helpful and communicative. There were ample towels and hotel slippers provided for all guests.

Stayed in April 2024

If you are expecting a hotel with employees, this is not your place. It is a suit of hotel rooms off a large common room, but there are only people around in the morning to serve breakfast and make up the rooms. While those folks were very nice, they did not know how to fix things (like the coffee maker) and there was no one available in the evening if your room was made up without towels, or there was no coffee or tea. This was more like an apartment than a hotel. All communication with the owner was via e-mail or text.

Ca'Cappellis is in an excellent location -- far enough away from the main tourist attractions that it is calm and quiet, but close enough that it is an easy walk to get anywhere. The breakfast was nice and they tried hard to accommodate our dietary limits. The room was spacious and modern. The self check-in procedure was easy.

Stayed in March 2024

We never saw anybody related to the facility and arrived there with everything in place and left without seeing any body related to the hotel

The facility was very good and we enjoyed our stay there as the location was good. Everything we required was there.

Stayed in October 2023

No English , breakfast in room , that was not mentioned in hotel details when we book - very poor / not Italian breakfast …

Location

Stayed in October 2023

The stairs. If you don’t mind climbing up stairs then this the absolute place

Everything but the stairs

Stayed in October 2023

Great location, beautiful room, comfortable size bathroom.

Stayed in October 2023

No wine glasses.

Good location for walks to all activities

Stayed in October 2023

No lift available. Many flights of stairs to take luggage up but kind owner carried my bags up for me.

Stunningly beautiful building with very high ceilings. Renovation completed to a very high standard. Large room.

Stayed in September 2023

The room felt sterile. There was no decoration at all. The room was not as pictured. Sofa and rugs shown didn’t exist. Two beds with lamps. Curtains. Some bookcases. The lighting in the bathroom was very poor. You couldn’t shave or do make up as it was way too dark with shadows. The breakfast served was nothing like what was pictured on website or described in emails. No fruits, no salted meats, no cheeses. Coffee, OJ, croissant, yogurt and maybe a small pastry. That’s it. Because it’s served in your room there is no was to have a second coffee, croissant etc.

We’ll located, comfy bed, large bathroom with nice shower

Stayed in September 2023

Lots of stairs and no lift/elevator. While we were not a couple with mobility issues, this might be an issue for some visitors.

Location, quiet, big room, neighborhood, bed, bathroom

Stayed in September 2023

2 flights of stairs with luggage

Location, spacious room

Stayed in September 2023

Needs decoration , light over mirror not working

No breakfast included

Stayed in September 2023

Lots of stairs. It you have small suitcase it is easier.

It was newly remodeled with a/c

Stayed in September 2023

We didn’t realise quite how many stairs there would be!

Charming apartment in a good location. Very helpful staff!

Stayed in September 2023

The climb up the stairs to the 4th floor (US, 3rd by European standards) was brutal, given the ceilings of each floor must have been 20 feel tall! Especially carrying luggage. The sofas in the family room were very hard and uncomfortable. We couldn't find a drying rack for the clothes.

The flat was very clean and nicely decorated. It was lovely and quiet and somewhat central. The beds and pillows were comfortable. The air conditioning worked well to keep the place nice and cool. It was broken in one bedroom, but they must have known that, as they included a fan (which we used to pull in cold air from the hallway). The bathrooms were updated and well stocked.

Stayed in July 2023

The breakfast was plain bad. It required quite a bit of chatting with the staff to get the breakfast to our liking. The first day it the breakfast only included cake, pie, coffee, muffins, yoghurt, and sweetend croissants (fully glazed with sugar). We just want fruits, neutral yoghurt, breads with cheese/ham, some oats, milk, and coffee. Not sure who the standard breakfast is aimed for. Only very old people who can only taste sweets?

The location is amazing. Perfectly situated in the centre of Venice. 10 minute walk from the Doge's Palace. On the street of the B&B are atleast 5 restaurants. Some more fancy, some with better price deals. There are also a few bars. Yet it is quite enough to also go to sleep early if needed.

Stayed in August 2023

I chose this place because i thought breakfast was included. It wasn’t mentioned that if you book an apartment, breakfast is not included.

Breakfast was not included. Would be nice if mentioned while booking

Stayed in July 2023

No lift

Spacious and comfortable

Stayed in May 2023

Nothing

Amazing location, so clean, spacious and great service

Stayed in June 2023

Nice place for a couple, great to have a little fridge. Confortable bed

Stayed in June 2023

I have no specific complaints. Clean, nice shower, comfortable bed.

Great central location. Easy to find in a city that can be tricky to navigate. Good access to restaurants.

Stayed in June 2023

This is not a hotel as you will not interact with anyone — all communications are through Booking or WhatsApp and very transactional and there is no warmth to the stay. No notes or tips are provided and it just felt a bit cold.

Clean hotel, more like rental rooms, in a great location near Rialto. The hotel is a bit dated and the room needs a refresh but nothing drastic (all cosmetic). Location is the draw. The foyer could be better used to set up a space for guests to relax, especially near the balcony!

Stayed in May 2023

We were expecting a buffet breakfast (as per the website) but instead, breakfast was served to each room on a trolley. The selection was good but lots of very sweet pastries/cakes and far too much to eat. Coffee/tea was cold by the time it arrived and we had to ask for milk for the tea, which was disappointing.

Location was excellent, just 15 minutes walk to Ospedale water bus stop. Away from the busy crowds but walking distance to some very good restaurants.

Stayed in May 2023

Stairs with suitcases

Stayed in May 2023