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  5. Reviews of Best Western Plus Hotel Spring House

Reviews of Best Western Plus Hotel Spring House This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Mocenigo 7, Trionfale, 00192 Rome, Italy

#189 of 929 hotels in Rome

Guests' Choice

Review Score

Based on 806 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    10
    Had a wonderful time at the hotel
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was absolutely perfect

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Good location just behind Vatican City in a quiet area, excellent room,
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights

    No comments.

    Location was ideal for visit to the Vatican Museum (2’ walk), to get to the city centre (Bus 492 around the corner took me to the piazza Navona/Pantheon/Campo de Fiori area and to the Barberini Palazzo). Also near metro Ottaviano. Breakfast was reasonably priced at 15 eur and had a good choice of sweet and savory. Bathroom was small but had a great walk in shower, fluffy towels and excellent shampoo and shower gel. Plenty of outlets to charge my devices. Can highly recommend a restaurant nearby, La Locanda di Pietro. Other restaurants nearby as well. Receptionist was very helpful when I had a question about the outlets. No adapter needed for my Belgian chargers.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    had a very comfortable stay at Best Western Spring House! walking distance to Vatican and a little longer walk to Hop o
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    nothing

    everyone was pleasant, friendly and very helpful

    Stayed in February 2024

  • Reviewed: April 15, 2024

    10
    A Friendly Good place to stay close to Vatican City
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is close to the Vatican City. Parking is comfortable.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    10
    Would definitely return!
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Great value for money.

    Location, cleanliness, breakfast, staff, spa.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Clean & perfect
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast is as expensive. I don’t remember the price, but 1 person would be hard pressed to eat that much money for breakfast.

    The location to Vatican, metro train & restaurants. Hotel was very clean & when asked, given wash cloths.

    Stayed in March 2024

  • Reviewed: April 8, 2024

    10
    Best stay in Rome and Europe so far! Must stay!
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Best stay we’ve had in a while for a “budget” hotel, didn’t feel like the usual ones in Europe at all. Rooms were big and well equipped with amenities, a mini fridge and others. Location was great and literally minutes from the Vatican or there was a bus stop (Candia) / metro (Cipro) to get to the city centre within 20-30 mins. Staff were amazing and very gracious, knowledgeable as well and always had service with a smile. Ricciardo at the bar was awesome too and gave us jugs of milk for our room for tea and coffee which was a lovely touch. All in all, this was my first stay in a Best Western hotel and I’ll definitely be coming back!

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    When showering, the water is quite easy to make the floor of the bathroom wet.

    Nice location, close to Vatican

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    Great location and outstanding staff. Would stay again!
    • Leisure trip
    • Family with young children
    • Deluxe Two Floor Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The walls were very thin and you could definitely hear the people next to you in other rooms. The bathroom shower drained slowly and always leaked through the doors.

    The bedroom was very large and the beds were comfortable. The staff was outstanding and very helpful. The location was fantastic and made walking around and navigating the city easy.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great breakfast

    Stayed in March 2024

  • Reviewed: March 21, 2024

    10
    Great place !!
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Property is very well kept great facilities staff couldn’t do enough loves the thermal room and the outdoor area

    Stayed in February 2024

  • Reviewed: March 19, 2024

    8.0
    Would recommend this hotel if you are new to Rome. Within walking distance to most attractions, and close to the metro
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Price was a bit steep, but it was a late booking on my part and I was glad they had availability at all.

    Location was great. Staff was exceptional. First time in Rome and they were great accommodating early check-in and airport shuttle, and had great restaurant references within walking distance. Very friendly. The hotel was very clean, which I am very particular about.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Overall Good Stay - Would reccomend
    • Leisure trip
    • Family with young children
    • Deluxe Two Floor Quadruple Room
    • Stayed 5 nights

    although not in the center of Rome the location is right behind the Vatican City walls and it is very convenient to get into the center of Rome. At first it seemed isolated but that was the best part. We didnt have to deal with the crowds and the bus was a short ride into all the attractions. Also there were a lot of cafes so we had our pick of where to get a coffee and breakfast in the mornings as well as a quick snack in the afternoons. The room was comfortable and clean and staff was especially accommodating and helpful.

    Stayed in February 2024

  • Reviewed: March 10, 2024

    9.0
    Great hotel in nice location with friendly staff
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing really.

    Great location for Vatican City and metro not far to see everything else . Area is safe and clean . Mini supermarket around the corner useful . Gym basic but at least it’s available anytime of day .

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights

    Room Size is relatively smaller

    Best Location!! You can literally have all you need around.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    The hotel had praking as assured from Booking, but the staff refers guests to a separate public parking lot, which you have to get to by driving around the entire quarter of the streets, is separately charged and closed at night! The lack of access to the hotel parking lot is inconsistent with the offer. In the room unpleasant smell of air freshener. Dry air in the room. Very slow and small elevator, which with a large number of guests makes it unusable.

    Nice room but quite cramped, very comfortable bathroom, but who invented the sliding door in the bathroom! you can hear everything through them! Great breakfast, by Italian standards. Best location.

    Stayed in February 2024

  • Reviewed: March 2, 2024

    9.0
    An Ideal Spot: A Cozy Retreat for a Roman Holiday
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    However, in the spirit of offering constructive feedback, it's fair to mention that the soundproofing was somewhat lacking. Despite the perk of my room being on the top floor, I found that, come morning, the sound of neighbours leaving their rooms and heading for breakfast was quite audible. It served as an unintended early morning wake-up call, which was a bit of a surprise.

    During my stay, the staff were exceptionally polite and welcoming, offering assistance at the drop of a hat. Having stayed here before, I chose this hotel again for its consistent quality, and it didn't disappoint. My room was clean and comfortable, equipped with all the necessary mod cons for a pleasant stay. The hotel's location near the Vatican and St. Peter's Square was incredibly convenient, making it a doddle to access these significant landmarks. In summary, the combination of friendly staff, well-maintained rooms, and proximity to major attractions, along with my previous positive experience, made my visit to Rome absolutely smashing. I highly recommend this hotel.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Two Floor Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Every thing was perfect polite staff and every day with a big smile for the clients

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My mini fridge was empty except for a bottle of water

    A nice and cozy place, located in an excellent area for tourists.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Best location! Best Staff!!

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    Cozy hotel with great breakfast and friendly and helpful staff very close to Vatican Museum.
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I think the breakfast could be expanded to offer a little more cereal, the scrambled eggs were not completely cooked on Wednesday and Thursday of our visit. The TV in the room is a smart TV but could not access wifi. This would be nice so guests could use their own streaming services, or even a chrome cast device would be nice to connect to.

    Room was cleaned daily with clean towels. The outside area with hot tubs to relax after walking during the day. Breakfast was good with a lot of variety. The breakfast staff is 5 stars. Garage to park car.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Friendly stuff nice breakfast nice location

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights

    Breakfast-limited choice

    Stayed in December 2023

  • Reviewed: February 19, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The location was brilliant the staff were amazing and polite marta front of house was so helpful an absolute pleasure to stay here

    Stayed in February 2024

Showing 1 - 25

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