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Location staff room

Stayed in April 2024

Breakfast ok, but not great

Nice room to the back, quite calm, wonderful bed

Stayed in April 2024

Really Old hotel. Little investment like painting the walls in the room every quarter of century (25 years) could help a lot. Staff was there when I needed. Neighborhood is on edge. One street gets you to pandemonium of Zombieland other to down town.

First room was big but really run down. Toilet did not flush, walls was awful they offer me shared bath, but I insisted with room with separate bathroom. They gave me a bit better but smaller room later that evening. Had to wait for ~4 hours and i took a nap then move. Clean sheet and clean bathroom.

Stayed in March 2024

Although the street of the hotel was better than others, the area of the centre is really disturbing with lots and lots of homeless people. In general, San Francisco has a serious problem with drugs and people living in the streets. About the hotel: options per breakfast were reduced, but at least they offer some fruit and boiled eggs, in addition to coffee and other “not so healthy options”

Good value for money: hotel plus breakfast in the center of San Francisco for less than 80 euro per night. We were surprised because the bed was comfortable and the room was very quiet and clean.

Stayed in April 2024

The hotel definitely needs a refurbishment

Beds were really comfy and the location was fantastic!

Stayed in April 2024

Rooms didn't have a lot of closet or storage space, I lived out of my suitcase. The hotel wifi was extremely slow but worked.

The staff were friendly and helpful. The hotel was conveniently located, safe, and clean. It's an older building but suited my travel needs - I was in the city for a conference at the Hilton (2 minute walk from The Fitzgerald). Breakfast was solid and filling every morning - waffles were nice! Good value overall.

Stayed in April 2024

The area around the hotel is quite sketchy. This has nothing to do with the hotel per se but the area of SF in general. However, I noticed that other hotels prevented/controlled who could enter the facilities at night more tightly. I would have appreciated something similar to feel more safe. In addition, rooms will not be cleaned/towels changed throughout your stay.

The value for money in this hotel is great. When I compared offers, no other facility offered similar pricing with breakfast included. If you are traveling for holiday with two people or more, they are great. Breakfast options are also good, staff is very friendly and helpful.

Stayed in April 2024

We found cockroaches :(

Room was comfortable and had everything we needed.

Stayed in March 2024

No cooked breakfast

Breakfast OK but same daily no cooked Room lov6very comfortable bed Location close to everything Staff great

Stayed in April 2024

As Microwave was broken, couldn't warm up our dinner. Asked stuff to warm up, they let me use breakfast room's microwave. Coffee machine was leaked hot water.

Bed was clean and comfy. Our room has coffee machine, fridge, microwave and our plan has breakfast.

Stayed in March 2024

Breakfast. Had boiled cold eggs.

Location, friendly staff and the old elevator.

Stayed in March 2024

Our keycards stopped working, my husbands keycard opened another persons room and the smoke detector went off in the early hours of the morning and the front desk didn't know until I notified them.

Breakfast was good with a good choice of items. Location was good for the things that we wanted to do. Room was good, bit small for 5 people and luggage but we coped okay.

Stayed in March 2024

Wifi hardly worked on the hotel room. I had to sit in the lobby to get proper Wifi.

Nice breakfast, nice room, nice bathroom, great location.

Stayed in March 2024

The area where is located is not the best, a lot of homeless around, the bed is not very comfortable and old facilities. The breakfast is always the same.

located in the city center easy access to all the spots of the city

Stayed in March 2024

Hot (no A/C in our room) and a window was broken but didn’t cause us issues. Main issue was that the beds were extremely firm and uncomfortable.

Clean, friendly staff, all appliances worked

Stayed in March 2024

Nothing

Ok

Stayed in March 2024

In the first room they assigned to us, the key card didn't work so I had to leave for dinner and come back expecting that we would be checked into another room, however their shifts had changed and the new staff member at the reception wasn't briefed on this issue which led to some confusion and we didn't know if we even had a room anymore! Fortunately this was just a small hiccup, and we were in fact already checked into another room, however this room didn't have a strong wifi signal. The breakfast was passable but not very good.

The location was great, very central and very easy to get to. The room was also very spacious. Overall a decent place to stay at while visiting a lovely city.

Stayed in December 2023

The hotel needed renovation. The room was small. The elevator was very old.

The location is perfect, there are no homeless people around the hotel. You can safely walk to the hotel from Powell Metro Station. Breakfast is simple but enough to start the day. The bathroom is satisfied. The free wi-fi connection works smoothly.

Stayed in March 2024

Strange smell in the room.

Position is good. Breakfast minimal.

Stayed in February 2024

Breakfast, if you failed to wake up early and having breakfast at 9am the only available is bread,, waffle and coffee, no more orange juice, yogurt, boiled egg. The variety of breakfast is not good. No free mineral bottle on your room for making coffee.

The staff was very friendly and helpful.

Stayed in February 2024

No wi fi, breakfast needs more variety

Location, clean, affordable non sharing room

Stayed in February 2024

Breakfast was good. Proximity to transportation, stores and restaurants is good

Stayed in February 2024

Weird smell in the room, everything was quite old

Room was spacious and location very good. Right next to cable car route. Had waffles for breakfast

Stayed in February 2024

Cool old hotel just near Union Square.

Stayed in January 2024