Stayed at the lodge, information on the website was misleading as the breakfast shown was only for those staying at the cottages. While the lodge was a grab & go bag consisting of packaged muffin, chewy granola bar, apple juice and an apple, not very healthy. They only provided coffee, no decaf or tea options in lobby or room.

Clean room & friendly staff,

Stayed in April 2023

quality

location

Stayed in April 2023

Bathroom needed some repair around the shower.

Bagged breakfast was good for traveling.

Stayed in March 2023

i didn't like that there was no maid service but the maids were available for necessities or you could call the office for your needs. there is a charge of $50 for dogs for the full stay or $250.00 if they find out you have dogs and didnt tell them. our tv had a glitch with 3 spots of light on the screen. since there were no maids making your bed the fitted covers and fitted sheets seemed too small for the beds and had to be constantly stretched and pulled back on. the other thing i always struggle with is making the reservation because there are two lighthouses one is the lodge and one is the cottages and they're across the street from one another, so you have to be really careful when making reservation. from what i can tell the cottages are much nicer than the lodge and he cottages dont allow dogs and ,of course, are more expensive.

we were able to change our room after check in because we werent happy with the first room because of location. the second room was quiet, clean and accessible to outdoor area for our dogs. breakfast was bagged including apple juice, small apple, muffin and granola bar.

Stayed in March 2023

Nothing really bad, but both times that I needed to see someone at the reception, their were not that and we had to wait for 10min or so.

the room is so cozy, good size, comfortable. the location is perfect, close to the coast, and has some good restaurants right next to it.

Stayed in March 2023

Dog friendly

Stayed in February 2023

Cold bathroom floor. ha

room heated up fast. The fireplace was a nice touch as well as the sack breakfast and coffee.

Stayed in February 2023

the Pool was not heated. and breakfast was just a muffin and apple in a bag. the bed was in the firm side

the fire place and jacuzzi

Stayed in January 2023

the remote didn’t function. the thermostat was not controllable. uncomfortable temps at night for sleeping.

clean and comfortable.

Stayed in December 2022

location

Stayed in October 2022

Sraff could have been more knowledgable about the operation of heating system and wifi,(though we figured it out.) More simple signage with arrows etc to the numbered cottages would be helpful as the driveways/ roads are twisty and lined with old trees. The beajfast bags could have been less processed carbohydrates or better quality baked goods that were not all sweet (such as a bagel and cream cheese or homemade or retaurant-quality rather than mass-market uffis and energy bars.

I have now stayed at three hotels in Pacific Grove near the ocean this year and this was by far the nicest and best orrganized. My only complaint was that the ample hot water in the very spacious bathtub and shower ran a bit TOO hot for safety, and that the high sides of the tub might be difficult for someone with disabilities to nativage well. There wer only two of us, but the cottage with a separate den and pullout bed was easily spacius enough for a family , with sliding provacy doors between them and dual entrances to the bathroom. Everything was clean when we arrived, with no smell of sanitizers of scented cleaning prodicts, as I requested. The front desk is staffed round the clock which makes checkin and dealing with any orblems much easier. No shared walls with other uitsmakes for a rstful stay and plenty of privacy. I told staff I need to leave early in the mmorning to drive to work over the hill and they porvided a breakfast bag the night before. Vry friendly and pleasant stafing! Closet space was ample and well stocked, as was the bathroom. The mattress was quite comfortable, not overly hard or soft.

Stayed in November 2022

For myself at least, very poor WiFi. The room mini refrigerator is probably in need of replacing. The motor goes on and off very loudly. Microwave did not work. Phone checkout was strongly recommended but the phone was not connected or broken.

it is very quiet, and a nice short walk to the shoreline.

Stayed in November 2022

I wish that there was at least 1 parking spot designated to each room so guests have a spot to park close to their room. And I think the beds could use an upgrade, there was a lump in the middle of the bed we stayed in and it wasn’t very comfortable.

the staff & location was great!

Stayed in November 2022

The walls were dirty, the shower is very messy with no way to contain water from wetting the entire floor The mattress was sunken in the middle

Nice grounds and good location

Stayed in October 2022

hot tub closed

proximity to the ocean

Stayed in October 2022

difficulty accessing Wi-Fi

spa bath and size of property

Stayed in October 2022

lack of tv, tv color was going out, outdated, bed was uncomfortable and serving bagged breakfast lol

location

Stayed in October 2022

The internet access is not secured, I could not use wifi

Stayed in September 2022

location

Stayed in September 2022

swimming pool was not available (closed due to maintenance) , which was a big disappointment

wonderful location

Stayed in August 2022

It was not Maintained. There were branches from trees cut down just laying around. the fence in the back falling down. Dirty garbage container on the property not closed in. we use to get a nice breakfast and wine tasting now we get a bag with juice apple and muffin. Wifi was not updated so I could not use my phone. many warnings not to use it. I am handicapped asked for the room for handicapped told it was being used. Didn’t appear so.

The room and location were good. The hostthat checked us in was very nice .

Stayed in September 2022

Breakfast enjoyable

Not like before covid

Stayed in September 2022

I thought I would be on the ground floor and had to park underneath, walk up a hill and traverse stairs which is difficult for me. I never went to the office for a breakfast bag for the same reason--walking up hill is difficult and the office is not on the property. It would have been nice to have the bags delivered in the morning--perhaps set up at check-in.

The room was pleasant and I enjoyed the fireplace and the fire pit in the evening.

Stayed in September 2022

See above. I don't like apple juice or wrapped muffins. the bar was okay.

I loved everything except the bag breakfast. I only ate the apple. The coffee was excellent.

Stayed in August 2022

Very small pillows. We went to Costco to buy new ones. And the fireplace didn't work I paid extra

Great location to the golf course and the beach.

Stayed in August 2022