5900 American Way, Orlando, FL 32819, United States of America
#340 of 387 hotels in Orlando
Guests' ChoiceBased on 678 hotel reviews
6.1Cleanliness
6.5
Comfort
6.6
Location
8.6
Facilities
6.1
Staff
7.1
Value for money
6.9
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 8, 2022
Julia
United States of Americanothing everything was great. would stay again
renovated rooms, no carpet, rooms are big, quiet during day, regular housekeeping, polite staff, everything was great!
Stayed in July 2022
Reviewed: June 15, 2022
Miguel
Puerto RicoMany things were damaged, dirty or weren't provided. The description on Bookings said it included breakfast but they didn't.
Location
Stayed in June 2022
Reviewed: May 31, 2022
Tim
GermanyWifi is very bad. Place is not the cleanest but clean enough to have a comfortable stay.
Perfect Sport for going to Universal Studios, Place was comfortable and clean enough to enjoy the stay.
Stayed in May 2022
Reviewed: May 18, 2022
Ricardo
United States of Americathe safe box didn’t work, the look wasn’t attractive, the swimming pool didn’t look clean, the towels wasn’t of good quality will leave you fuss on the body, the internet didn’t work all the time….etc
the location
Stayed in May 2022
Reviewed: May 9, 2022
Kenneth
United States of AmericaFacilities are tired, in need of a major remodel - spent hours working with maintenance trying to get the toilet to flush properly, trim is rusty and chewed-looking, tub is stained. Not much soundproofing. Breakfast cancelled due to Covid.
Price was good, staff was courteous and helpful. Good location.
Stayed in May 2022
Reviewed: April 30, 2022
James
United States of AmericaRoaches and no bath cloths
The location had roaches and did not have any bath cloths. I had to buy towels and bath cloths and some roach spray.
Stayed in April 2022
Reviewed: April 29, 2022
Greg
United States of AmericaBathtub was nasty.old cracked and patched , Rooms were dated and sheets were stained. Main Door at 1/2 cab on bottom. Around toilet need cleaned and resealed
Close to everything ,pool was nice. Staff was friendly
Stayed in April 2022
Reviewed: April 26, 2022
Wanda
Puerto RicoNot water in the shower.
Stayed in April 2022
Reviewed: April 26, 2022
Andres
Colombiatoilet room didn’t close properly. room was smelly and there was used towels from past guests inside the wardrobe. Breakfast and shuttle was not available due to COVID.
location! walking distances to shops, restaurants and Universal Studios. one block away from international drive.
Stayed in April 2022
Reviewed: April 16, 2022
Mizzystar1
United KingdomFab stay...
Stayed in March 2022
Reviewed: April 13, 2022
Jimenez
United States of AmericaThe trash pickup days was very early and noisy. The price said that include breakfast, no breakfasts included. The extractor fan in the bathroom turned on with the light and was very noisy, it seemed that it had not been cleaned in years.If you travel on a limited budget and want to stay close to Universal to save gas, it's not bad because compared to other nearby hotels the price is not bad, it's just a place to go to sleep.
Excellent location!
Stayed in March 2022
Reviewed: April 6, 2022
Magee
United States of AmericaNo breakfast as listed in advertising. No shuttle service as listed in advertising. Room was not the cleanest, bedding was uncomfortable.
close to attractions. Refrigerator and microwave in room.
Stayed in April 2022
Reviewed: April 4, 2022
Husdell
United Kingdomvery run down. AC noisy, broken grill and dirty. Bathroom very grubby. Rusty shower curtain support. Wall repair left unpainted. Sheets stained.
location
Stayed in April 2022
Reviewed: March 29, 2022
Anastasia
United States of AmericaA few roaches in the room, the lamps were rusty, the sheets had stains. the pillows were kinda wimpy.
great location, the cleaning lady was super friendly, the matress was clean. There's a great little minigolf course nearby, and a walgreens within walking distance.
Stayed in March 2022
Reviewed: March 28, 2022
Bonnie
United States of Americaheat didn’t work in room and it was cold
close to venue i was going to
Stayed in March 2022
Reviewed: March 28, 2022
Eugenia
United States of AmericaFront desk staff that checked me in was very unfriendly, without even a fake smile but housekeeping was very friendly and accommodating; Property WiFi aweful in the room; No breakfast as advertised; Toilet moved on floor when used; Bed mattress uncomfortable.
Location great for where I was going to be visiting.
Stayed in March 2022
Reviewed: March 24, 2022
Delgado
United States of AmericaNo breakfast as advertised
location
Stayed in March 2022
Reviewed: March 24, 2022
Igor
United States of Americaneeds to repair things in the room and bathroom rust, peeling paint
Stayed in March 2022
Reviewed: March 23, 2022
Hasky
Israelis the second time that the person in check in is so simpatic at all. this take out a little of quality.
nice room and clean
Stayed in February 2022
Reviewed: March 17, 2022
Morgan
United States of AmericaSome of the Pillow cases had stains on them. We ran out of toilet paper and didn't get any. Pretty sure they came in our room while we were gone and the maintenance guy renovating the room was talking crap about us in Spanish because he didn't know we understood what he was saying.
Stayed in March 2022
Reviewed: March 16, 2022
Camila
Colombiathey didn't clean my room in the three days
Excellent location
Stayed in March 2022
Reviewed: March 12, 2022
Fernando
BrazilThe room smells weird. Shower was difficult to handle, sometimes I had to wait quite some time to get hot water. A/C is noisy and not efficient. TV didnt work. There is no breakfast although it is described as included in the rate. There is no making up of the room. Front desk clerk could be more friendly with the guests.
Well located, near Universal and I-Drive. Room is spacious. Mini fridge worked well. Some good amenities and coffee maker. Affordable
Stayed in February 2022
Reviewed: March 3, 2022
Herman
United States of AmericaDoor and lock not operating properly, rusty lamp at the base, no clock in the room ,sink partially blocked, chair ripped, super difficult to turn on water in shower
Good area
Stayed in March 2022
Reviewed: March 2, 2022
Shannon
United States of AmericaThe desk chair seat was shredded, tiles missing in the bathroom, and a weird stain on the curtains. Second room light switch inside the door didn't work
Never found breakfast, went to McDonald's
Stayed in January 2022
Reviewed: February 23, 2022
Alexandra
Puerto RicoThe bathtub in the room is very high and seems dangerous to anyone. Someone could have an accident and slip as there are also no tubes to hold on to when you’re getting out of the tub.
The location.
Stayed in February 2022
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