Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Illinois hotel reviews
  4. Chicago hotel reviews
  5. Reviews of Silversmith Hotel Chicago Downtown

Reviews of Silversmith Hotel Chicago Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

10 South Wabash Avenue, Chicago Loop, Chicago, IL 60603, United States of America

#32 of 179 hotels in Chicago

Guests' Choice

Review Score

Based on 783 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, honestly, just a truly good stay!

    Location & staff were wonderful. Holding our luggage before and after check in was a life saver, too!

    Stayed in May 2024

  • Reviewed: May 2, 2024

    9.0
    The hotel is very well located in the Loop and close to museums, the River Walk and many restaurants
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights

    We were there for 5 nights and I would have liked a couple of drawers to unpack into. A small desk and chair would have been helpful. Also there was no towel bar in the bathroom.

    We could walk to most of the museums and attractions that we wanted to see as well as many restaurants. The hotel is also very convenient to get to the L and to take the Blue Line to and from O'Hare. The bed was very comfortable.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The lack of plugs in the room

    Location and staff!

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    I was so wonderfully surprised how nice this little hotel was.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    It is located right by the el, but the noise wasn't an issue. there were no views though.

    Our room was huge. I believe it may have been for disability. Large bathroom and roomy bedroom. There were windows that let light in but no view. We asked for a quiet room and it was.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Wonderful experience!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Everyone was very friendly and issues were addressed quickly.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    Perfectly located boutique hotel in the best part of Chicago.
    • Business trip
    • Couple
    • PURE Wellness Deluxe Double
    • Stayed 4 nights

    The view wasn't great from our room, but being in the back of the hotel made noise from trains minimal.

    We stayed for 4 nights in this very nice hotel, perfectly located in the best part of Chicago. Friendly staff, who were always helpful and gave great suggestions. The rooms were clean, large and well-presented. Bathrooms were large and well-lit, with a good shower. The hotel has perfect access from Midway Airport as the elevated train stops directly in front of hotel. making transfers a breeze. The lobby area was very nice and had good coffee in the mornings. Tons of great restaurants and museums are in easy walking distance from hotel. Access to everywhere you want to go is easy by elevated train. This really is a great hotel for a very good price. We highly recommend this hotel.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Good location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a bit expensive for our budget.

    The location was excellent, close to everything you needed

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    very nice hotel with a great front-desk service!

    Stayed in March 2024

  • Reviewed: April 23, 2024

    10
    amazing staff really made the trip enjoyable
    • Leisure trip
    • Couple
    • Deluxe Double Room - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    the staff was beyond nice and helpful

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    Everything was perfect!!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was modern and very clean! The staff was extremely friendly and they had excellent recommendations for the city! Great experience!!

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Excellent boutique Hotel!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Shower water pressure could have been a bit better (but not really a problem).

    Great vibe and friendly staff! The hotel has been recently refurbished so it feels very fresh. Comfortable room with great acoustics. We got a free upgrade (but unfortunately the room was facing the inner court). Food and cocktails at the ground floor bar were great and the bartender attending us was so nice!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Silversmith Hotel was a great value and launching pad for our business and recreation in Chicago.
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights

    Location was near to a downtown conference, a short walking distance from Silversmith Hotel. It is also well positioned near cultural and green spaces, which were used generously by others in our travel party during the stay. The Team at Silversmith created a concierge experience from check-in to check out, and when enjoying the bar area.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    A beautiful and secure hotel, with a friendly staff and an excellent location.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed here in 2019 and the young lady at the front desk was so kind and helpful. We knew right away that we would stay here on our trip. We will be back again!

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Will definitely stay here again.
    • Leisure trip
    • Family with young children
    • PURE Wellness Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location is excellent, staff was extremely friendly and polite, rooms were clean and quiet.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    It was ideal for our trip to Chicago with our grandson from Colorado.
    • Leisure trip
    • Family with young children
    • PURE Wellness Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a classy place. Comfortable and welcoming. The beds are great! The location was perfect for this trip. Came in on the train and visited several museums. Good restaurants nearby, too. Front desk staff was friendly and helpful!

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    If you’re looking for a hotel for a “downtown trip” this is a perfect location. Don’t overlook it.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    tv was outdated

    Perfect location to have the ability to walk everywhere; room was clean; staff was friendly

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Gem of a hotel in center of city.
    • Leisure trip
    • Family with young children
    • PURE Wellness Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    Great location. Super clean and safe. Staff were friendly and extremely helpful. Especially Courtney at the front desk.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    I will definitely look forward to staying in this hotel when I visit Chicago in the future
    • Leisure trip
    • Travelers with friends
    • PURE Wellness Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    Only thing I didn’t like was not having a microwave in the room

    The staff was very helpful and very friendly. I loved that so many places to visit were just walking distance. Hotel was very beautiful, beds were so comfortable and the room was very clean

    Stayed in March 2024

  • Reviewed: February 12, 2024

    9.0
    I’d recommend this hotel. The staff at the front desk were the friendliest and most helpful we’ve had in years!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The cost of parking our car was a bit of a surprise.

    Great location, close to restaurants, the museums, and with a large Target only a block away.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    10
    The entire staff was amazing! Every single person we had contact with was great.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms and especially the bathroom was very spacious.

    Stayed in January 2024

  • Reviewed: February 5, 2024

    10
    Beautiful stay in Chicago
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, great stay.

    Great location, beautiful hotel. The rooms were clean, and very nice. Valet parking was great. We had a lovely experience at the Silversmith.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    9.0
    Great location, friendly staff and amazing value!
    • Leisure trip
    • Couple
    • Deluxe Double Room - Disability Access
    • Stayed 6 nights
    • Submitted from a mobile device

    Only downside was that you could hear people in the rooms next to you slightly, but to be expected in a hotel.

    Very friendly & helpful staff, we were there for over a week and spoke to many different staff members and they were all lovely. Super spacious bathroom & room. Great location - close to everything but not too close so that it’s loud. Next to train line so easy to get to places.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    8.0
    Great location, staff and value!
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights

    The lighting in the room was dark and there was no clock.

    The location, a block from The Bean and Chicago Museum of Art, was wonderful. There is a great, local coffee shop right across the street (Goddess and the Baker) and many restaurants near. There are also drug stores and a Macy's within a block. Beverly, who works at the desk, is EXCEPTIONAL. She is friendly, helpful and really cared about me and my trip. The bed and wifi were great, and the lobby has a nice, fun bar/restaurant too.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    10
    Wonderful downtown hotel
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing value! The location was wonderful. It's very close to the art institute and the Millennium Park. Tons of restaurants and shopping nearby, and only a 20-min walk to Ogilvie station. I will say though, because of its proximity to the L, the train can be a bit loud. I requested to be placed in the back of the building, and it was very quiet, so if it bothers you, make sure you request it. Otherwise, extremely clean and spacious. The staff was very courteous.

    Stayed in December 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: