Accommodation in Bansko

The staff was friendly and helpful.

The reception stuff was simply amazing… they arranged a car to pick us up from the airport and even noticed a flight change and immediately called us to let us know… something that even the airline did not do! If it wasnt for the receptionist we would have missed our flight! They where very accommodating in every aspect from the moment we arrived… answered all our questions, helped us get to where we wanted to go and even suggested fun things for us to do! amazing experience at this hotel and will definitely visit again! highly recommend this place

Breakfast and dinner were great. Just in the outskirts of town but an easy walk. Nice to have a pool. We got upgraded to a one bedroom apartment which was lovely. Easy parking.

Great hotel. The pool was so much fun. Massage was amazing. Close to everything.

Great place and nice room. The evening meal was great.

The staff was very polite , great room and excellent spa.

Polite personnel Clean and spacious rooms Value for money choice

The apartment was very clean and nice. We had everything needed.

The room was luxirious, very stylishly furnished and had everytging you need, the breakfast buffey was delicious and had a lot of variety, staff were attentive and helpful. I really liked the outdoor pool with mointain view and water at perfect tempereture for me, great for both casual swim and just relaxing.

Great and friendly staff. Awesome spa and facilities . Totally recommended . Heads up for Poly the resort manager !

Extraordinary hotel incl indoorpool, fitness and spa (sauna). Excellent support

Location was amazing for both skiing and going out. (walking distance) Parking was important for us and it was reserved in front of the hotel. (6 eur per day) The staff was great, polite and welcoming. Room was great with nice balcony. The restaurant which is connected to the hotel (Veranda BBQ and Wine) has great food and you get discount.

The staff was very friendly and helpful.

A wonderful, comfortable and cozy apartment within walking distance from supermarkets, the historical center and the funicular to the ski center. Fast internet, everything you need in the kitchen, comfortable beds.

Everything about the place is 1st class can't not fault anything will definitely being satying again

Great facilities and location and we got a free upgrade which was lovely. It pretty much had everything, from ski rental to spas to restuarant and bar which made the hotel very convenient. Loved the cosy atmosphere with the fireplace in the lobby area.

Perfect little place very clean

Very cosy, traditional, and in a great location just out of the way of the main hustle and bustle of the ski village. Very reasonably priced with plenty to do in the area. Would recommend!

Very clean and spacious! Very good location, safe parking ,right in the centre, plenty places to eat around.

Viktor and Irena were wonderful hosts and their restaurant was a great place for breakfast and dinner. The room was comfortable with a spectacular view from the balcony. Well located just off the pedestrian street.

Very nice people and in a really good location :)

The hotel is extremely cozy and stylish, with an authentic alpine atmosphere. The location is perfect, right in the center of Bansko, within walking distance of everything. The staff were very kind, friendly, and helpful. The room was clean, warm, and comfortable. We truly felt welcome during our stay.

Very friendly and helpful owner Ivan , we definitely will come again