Accommodation in Akumal

The room was spacious with a fully equipped kitchen. The bed was comfortable. Free parking was included. There was a possibility to eat in the hotel's restaurant all day long. The pool was excellent, and there was direct access to the beach. However, there were big rocks that made it difficult to enter the sea. The hotel is located in a quiet neighbourhood, which makes it perfect for relaxing. They also offer laundry service and massage for additional costs.

We had a wonderful stay with our family. What a nice people and what a beautiful place, absolutely recommend!

The hotel is right on the beach, it's very beautiful and quiet. Very clean, and we are overall pleased with it! Close to the place for snorkelling with turtles.

Cozy, homely, spotless and in a central location in Akumal Pueblo. Come here if you really want to get away from the metropolis vibe and feel like a child again - take a walk after a homemade dinner prepared by the hotel owner herself and watch the neighbors chilling on their porches with their kids and dogs running around. Its an incredibly liberating and nostalgic experience.

Super friendly owner and staff, comfortable and quiet rooms. Recommended!

I saw the mother turtle in midnight to lay the eggs :) right behind my room

Ikalar is so beautiful and extraordinary that words cannot describe it. I have never seen something like this before on planet earth. Everything was built with so much love, beauty, phantasy and in perfect harmony with nature and the cosmos. Thank you Andres for being a role model how creativity could flow into architecture. We enjoyed our stay so much and felt so welcome and were treated not just as guests, but as friends. All our wishes were immediately taken care of. We hope to be at Ikalar soon again. In deep gratitude Petra and Canan

We were on a driving tour of eastern Mexico and this was our last stop. Beds were the most comfortable on our trip, staff was kind and attentive and it was super cute. We only stayed one night but will come back and stay a week next year.

We absolutely loved our stay at Cmap Akumal. The owners are incredibly kind, pleasant, and always willing to help with anything we needed right from the moment of booking. They showed great goodwill in fixing a mistake I made with the reservation, and when the mistake was on their side, they were equally humble and proactive in finding a solution. The cabana is surrounded by nature in a calm, quiet, and truly bucolic setting. The accommodation is simple, but it has everything you need for a comfortable and enjoyable stay. We especially loved spending time relaxing by the pool after the beach, it was the perfect balance of rest and fun. We are very grateful for the warm hospitality and will definitely be coming back!

Very beautiful territory, great hostess (Cecelia). In the morning, we had a breakfast gifted to us, they helped us with all our baggage and getting to the room. I’m very keen on returning!

We stayed as a couple in the Adults only Hideaway section with Diamond Club service- and we literally pampered! We keep coming back to this resort for it's safety, food and entertainment variety , Spa services , and sheer niceness/ attention to service of staff! Special shout out to Enrique and Marlon our butlers for taking care of even our smallest needs and desires!

I am always sceptical of all inclusives but this was a brilliant resort.

Food, drinks, small resort, beach.

The resort was amazing with so many different areas to visit with great transportation provided to travel around the resort. The staff were excellent so engaging especially the entertainment staff and at the restaurants. We've had the best family holiday at this resort. Every area was clean and tidy and the food in the restaurants was superb.

Absolutely the best, warmest, useful people in th area and price bracket. Attention to service really made me feel relaxed and cared. When the minibar broke, it was not just replaced, I was also offered ice and cold drinks, whish shows people here understand service great! If you value service over flashy rooms, this is your place. Free upgrade was also very appreciated!

This hotel is a little piece of paradise in our anxious and unstable world. Beauty, palm trees, abundance, and comfort in every possible way. We had a wonderful, spacious ocean-view room where I would happily stay for six months. The variety and abundance of food were impressive, the cocktails were beautiful, the sports activities were excellent, and the entertainment program was always fun. This vacation was worth every cent spent. The level of care we received here is hard to even imagine. We would especially like to thank our butler, Alexis Casanova. He was always ready to help with any question, chat with us, and make our days more fun. Every conversation with him lifted our mood. We are also very grateful to the Helios AM restaurant team: Manuel Edwin Julio Alain They were always very attentive, remembered our preferences, and would bring us the drinks we love without us even asking. Many thanks to the entire staff for the fairy tale they create for their guests. We will definitely return to this hotel next year!

I have nothing to complain about as far as the hotel is concerned. The complex was amazing, the staff are incredibly friendly and helpful. Excellent value for money and I would not hesitate to go back. So much choice of food with restaurants and buffet... something for everyone - plenty to do - beach and pool were gorgeous - fantastic place to stay!

4th visit to this resort but first time at the suites. Room was huge, very comfortable and well maintained. Staff are exceptional, very friendly and welcoming. Food quality and variety was excellent as were the drinks. Good variety of entertainment day and evening. Highly recommend for a relaxing holiday.

clean ,the stuff amazing and helpful

The staff were brilliant, happy to help at any time of the day (Erik Medina especially would always go the extra mile to help) the facilities were outstanding with a wide range of food options. 10/10

Beautiful resort with fantastic staff, everyone was so friendly (shout out to Freddy in the entertainment crew and Diana in the buffet), helpful and attentive. Lots of helping with Spanish and genuinely making sure we had the best time. Food was great, pools were fantastic, drinks really nice, would return in a heartbeat. We went for our honeymoon and honestly I am so glad, can't imagine a better time.

The resort was an amazing place for our getaway. Great food, wonderful service and delightful people! We loved the daily volleyball games in the pool and getting to know other travelers!

Excellent location, great terrace, and incredible sleeping with the sea waves and breeze