Search hotels in Ras al Khaimah

This by far was the best experience in a non 5 star hotel. Staff were very friendly and helpful. We requested a high floor and when they couldn't secure it, they upgraded us to a juniorsuite. Staff is the asset of this hotel. Unlike the DoubleTree resort, which we were given access to the next day and we regreted it. It was horrible experience. In summary if you are looking for a comfy stay, excellent service but humble expectations on facilities and qualities and also a great location (near to Fuj. biggest mall), then this is the place.

Staff are friendly. Mostly Filipinos so I am not surprised with their hospitality towards the customers. Staff on the reception named Lorenzo was really helpful and friendly. I forgot to get the name of one staff that looks like Chinese but she is a Filipina that was assigned on the buffet, she’s really warm and friendly too. Rooms are very clean. Pool was warm which is good specially on this weather. And the best part was we can have an access on Hilton Ras Al Khaimah. Breakfast buffet was excellent.

Spent a weekend at Citymax Hotel Ras Al Khaimah, nice location - within walking distance to mall and restaurant around. The lobby area is nice, fairly modern, they offered Arabic coffee and dates free of charge,good wifi connection. The breakfast was pretty good. The hotel has a small pool at the roof with a beautiful sea view and a small equipped gym.The staff was nice, welcoming, helpful and professional. They all seemed to understand that they are truly in the hospitality business.

I have been there three times since the hotel opened and was so excited to invite my friends from Abu Dhabi and Dubai to stat over with our kids and told them that its the best hotel ever versus all other hotels even in Europe, but obviously that was based on my first time visit! But after this time I would never ever go again or recommend it to anyone instead will advise not to do coz its shame to consider it as 7 stars or 5 stars hotel from all aspects!

The room was definitely nice, like 5 star nice! The staff was really friendly, like everyone that I've met asked how i was or if i needed anything. From the reception to the housekeeping and the staff as well in the breakfast, I'm really thankful to them. I would definitely come back and would also recommend this hotel to my friends. It was a nice stay for my birthday, and the cake was really thoughtful!

Great location and property. Their shining star however are the staff. The level of service from all the staff members was exceptional despite the fact that the hotel was busy. Special mention to Jerry whose boundless energy and positive attitude really is wonderful to experience. Also Sachin in the housekeeping department whose attention to detail is outstanding and Charity in the Maeda restaurant.

I stayed at the Hotel to visit friends in ras al khaimah. I had a pleasant stay, my room was spacious with a beautiful view. Most importantly the service was exceptional. All the staff were very friendly and hospitable. A special thank you to soufian for providing such excellent service and keep eye on everything . I would most definitely visit again in the near future

The hotel is one of the best in Ras Al Khaimah for its relatively low price. It is quite deep in the city but I would rather spend 20 extra minutes driving than paying an extra 300 AED for a hotel that would offer almost the same room and facilities. The rooms are also quite spacious.

The Ultra all inclusive was the best. Dinner, Breakfast, Lunch all were exceptional, Every one of us including kids had there own choice of food and that was the best. The hotel was really good. My family had a real good time. ( Traveled - Aug. 2021 )

Good Hotel for Short Stays and holidays. Good location near some shopping malls . Ambassador suite is very good considering the amount of money I paid for it. The breakfast buffet was also very good with a wide selection of food and beverages.

Unfortunately the food in the entire hotel is very very poor for a 4-5 star hotel. It’s greasy, cold, and made for the mass rather than quality good food. Not very good option on the buffet. Pool menu is super greasy and all is deep fried

The front desk receptionist, Putu, was very nice and helpful. She assisted us with our reservation and even suggested us on many places that we can enjoy in Ras al khaimah

The Hotel was new thus food etc was not available, the staff was cooperative, Anne at the reception was doing a good job. They have good expansion plans

Everything at the hotel was great to perfect. The breakfast was 5 stars. The pools were at a perfect temperature. Staff were super helpful.

Hotel has nice beach, and pool. So it is very pretty place to rest. Staff and manager are frendly, profesional and can help You all the time. Room was clean with balkony and beautiful view. Bed very convinient. We got a better room than we booked. It was very nice from their side. Food was absolutly perfect and personel of restaurant( Sammar and Krisz) sorry if I wrote mistake names. We very recomended this hotel. Thank You for everything. Best regards. Dorota&Krzysztof

Excellent facilities, very nice decor, very friendly staff , loved the stay. It was excellent value for money. We also loved the breakfast provided and the birthday decorations. The pool was very clean and comfortable. The villas were very aesthetically designed and well maintained. Housekeeping was eager to serve us and wanted to make us feel comfortable.

Room was clean, breakfast was good (couldn't enjoy, because of the crowd). Pool was much fun with games, the amount of people were too much

Large Pool and good tempreture All facilities is available Quick check in and out

Front office staff very helpful Room cleanince very good