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Location, friendly staff, big room with a lovely balcony, cleanliness, great breakfast.

Very friendly staff especially at the front desk

Great location with breathtaking views and walkable sights and restaurants with comfy bed, spotless lining and all basic amenities. Very friendly stuff, easy check-in, easy on-premise parking. The room and shower is small, but the price is even smaller taking into consideration the value you get. Highly recommended, if you looking for an enjoyable place within a tight budget.

Right next to the train station and grocery stores (Coop and Migros).

7-minute walking to train station

Bed is so comfortable, warm room, great cappuccino.

The staff was very friendly. Location is perfect and right next to the Bus Stop. The room was spacious and clean.

Very warm welcome. very helpful staff. I made a error in booking only one night instead of two. Fully booked for the second night and went out of their way to find an alternative hotel

Breakfast was exceeded our expectations

The location and the excellent, friendly and helpful staff.

The old hotel has lots of characters. Spacious room with an incredible view. Staff are very friendly. The breakfast room is bright and clean with a fantastic view.

Absolutely incredible location, as close as you can be to staying in a castle. Friendly staff that were happy to accommodate our late arrival and early departure. Really clean facilities.

Great facilities, amazing location on lake Thun, super friendly staff

Nicely located, many choices of restaurants and terraces nearby. Walking distance from Train station. Staff was very friendly and helpful for city info / excursions. Highly recommend

Great location in Thun. Very spacious room with all modern amenities. Wonderful host.

Everything, excellent location and exceptional staff, the room was fabulous and the cleanliness and services were also very good.

Loved this place and I'll definitely return 😊

The room was smaller but clean and comfortable. The staff was very friendly and nice. We enjoyed the breakfast and thought the small elevators were adventurous :). The location was convenient and the price was fair.

Been some time I stayed in an hotel that was so clean, the person at the reception was nice and helpful, we had an early breakfast that was waited for us in the fridge, location is great as well, will remember this place in case if returning to Saas Fee

The location by the lake and the park was wonderful. It was a close walk to the down town part of Thun. The views from the property were spectacular and the staff was top notch. Would definitely stay here again!

The staff were very helpful and friendly, breakfast was great and the location was convenient. Just a short walk to the lovely lake area, super close to supermarkets and a pharmacy and either a short bus ride or scenic walk into Thun.