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Can i gush about the hospitality of this place?! This company knows what hospitality is about - from the communication from the team before and during our stay, the free biscuits, fantastic quality of the instant coffee and teabags, free canned spring water and flavoured water - and they don't charge you an extra penny for taking all the drinks you need from their fridges. It's extremely well kitted out for a self-catered place! This is such a welcome change to all the hotels and AirBnBs we've stayed in over the years. We'd come back to Berwick-on-Tweed, just to stay in this lovely room and experience a good time! The comms from the team was very detailed and helpful and offered extra bookable services like massages at the room itself if we wanted. We found the location exactly as the team had advertised. Parking discs are provided but this wasn't needed in BoT as the carpark on the harbourfront, just 5 mins walk from the accommodation, was free for 24 hours. It was located on the 'nightlife' street which was full of really lovely bistros, wine bars and restaurants. Super convenient for popping up and down throughout our stay. It was a little noisy being on the 'main street' with the bars below us (with the windows open) - but some noise-cancelling earbuds for sleep easily solved that issue. Monday's bin day so don't be too surprised by the clinking of bottle collection early in the morning! The room came with good thick curtains and they've even restored the cafe shutters which worked well as blackouts for sleeping at night especially as we visited in summer and the sky never quite got dark. The room was bright, light, airy and well-furnished with solid furniture in keeping with the building and tastefully decorated with a fantastic king-sized medium-firm mattress and a smart tv that actually works!

Loved the relaxed, comfortable vibe and quirky hallways, doorways. Our room was so gorgeous and great size for a family with an incredible view of lindisfarne castle from the bedroom window.

The staff were friendly from the moment we entered, the young man went out of his way to give us a parking place, he moved hi own car; he mentioned that it was fully booked that day. Nothing was too much trouble from the start with the staff on duty.

The host May be the nicest host I’ve ever met. Considerate and kind. Treats people so well.