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We really enjoyed our stay, the mangrove sea view rooms are really spacious and well put, very comfortable beds and all you need for your stay. The atmosphere is warm and cozy and the hotel provides all the necessary facilities.

The delicious food, the close access to the private beach, the kind and extremely helpful staff, the quietness.

We can honestly say this resort has to be the most relaxed place we have ever been . We were instantly made to feel at home , there was nothing that was any trouble for Iwan and his staff. What beautiful people. A very environment green resort. Designed excellently with local and collected pieces of furniture.The very spacious bungalows were immaculate providing toiletries and even insect repellent. Gorgeous views of beach and pool set in well kept gardens. The restaurant served healthy but substantial food that would match any Michelin starred menu. The grounds were subtly lit on an evening that gave it the romantic, relaxed atmosphere. I booked a massage, the best massage I have ever had. Free kayaks and paddle boards provided as well as beach towels and even a beach bag to use. The rescued dogs and cats took our hearts. All living so happily and well looked after. Chika (dog) and gypsy(cat) are a special 2 little friends we miss so much. On my birthday Iwan and his beautiful wife Sophie had dinner with us and the staff got me a special cake. Even the staff that were having a day off came to sing happy birthday. This is the sort of friendly thing that makes Roka so special. Broke our hearts to leave because this resort treat you as family not as guests. We will be definitely going back as soon as we can. Missing Sophie's baby monkeys, so cute and entertaining. This lady has the kindest heart.

One of A Kind View, super Huge Villa

The staff were super friendly and helpful. We loved using the kayaks to enjoy the water and enjoyed the beaches, karaoke, and breakfast. The bungalows we stayed at were clean and air condition worked great. Overall we had a great experience.

It felt like a true holiday with beautiful scenery, kind staff, excellent food, lots of privacy, and a wonderfully relaxing environment. Loved it!

Very clean, excellent food. Very friendly and helpful staff. Beautiful rooms.

We love Kelong Trikora! It's an amazing place, my husband (Indian Singaporean) and I (German) spent 4 days there over Chinese New Year. The team there, especially Linda and Eric, set a new standard to customer service! They are so deeply caring for each guest, it's touching. When it rained they placed an umbrella outside of every villa, so that guest wouldn't get wet on their way to dinner, when we wanted to go on a trip and the hotel driver was unavailable Linda called several taxi companies and in the end offered to drive us with the staff car, even when the fan did not immediately work three people showed up and got it fixed within 10mins. Kelong Trikora is a very quiet resort with a beautiful pool and 10 separate huts. The cuisine is out of this world, even though the menu is a bit limited (focus on Indonesian and Chinese), so many of the dishes were simply the best (can recommend the fish curry, the sotong bakar, the kailan and kangkong and as daily special chicken satay, each main about 180K, veggies 75-90K). It takes about an hour from the ferry terminal Bandar Bintan Telani (Lagoi) and from the resort we went to the blue lakes and sand dunes (1hr drive, absolutely worth it!). We tried the restaurants in the two resorts next to this and got utterly disappointed, food was horrible and the service even worse, so we would next time just stick to the resort kitchen. All the staff is very nice and chitchatty if you're open to it, but not forcing conversations upon anybody. For my husband's birthday I asked them to please help me get a chocolate cake and they got a super cute beautiful cake for me. The only thing to keep in mind is that you're dependant on the hotel's transport (so plan a bit in advance and let them know) and that during low tide the water draws back about 1km, so not really for swimming in the sea, but the pool is amazing and the whole area is covered in nice fluffy green grass, so nice to walk around barefoot.

The property had splendid views, the most hospitable staff and amazing facilities. It was like living in a dream for a couple of nights honestly. Special shout out to Ms Ledy at the front desk who made every possible effort to make my stay memorable with her kindness and help. Also worth mentioning Ms Ade who runs with conducting Zumba and traditional Indonesian dance classes. I was made to feel super special on my birthday with the room decor and the entire team was splendid to me. There’s spa on site as well which is luxurious! Thank you for the most memorable stay 💜

We had a wonderful stay at Cassia Bintan with my wife and our 5-year-old daughter. We loved the hotel, the access to the pools (including those of the neighbouring property), the delicious food, and above all, the kindness and warmth of the entire staff. The beach right in front of the hotel is stunning, with warm, crystal-clear water — truly paradise. Unfortunately, our daughter was stung by a jellyfish during one of our beach outings. It was a very painful experience that took about three days to stabilise and will take a few more weeks to fully heal. That said, I want to give special recognition to the hotel staff. As I ran carrying my daughter in pain, they immediately came running with a spray bottle of vinegar to neutralise the sting and helped remove some of the stingers. They also arranged transport to the clinic, where she received the necessary medical care. Upon our return to the hotel, they provided us with a bucket of ice and towels to take to our room and help ease the pain — which we had to apply for the next two days. Thankfully, she is now recovering well. Despite this unfortunate incident, it was still an unforgettable experience, and we are grateful for the care and support we received from everyone at the hotel.