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Facilities are awesome. Breakfast is excellent.

Absolutely new property, super comfortable and full of amenities for a totally reasonable price. It’s over the port so perfect for day trips to other islands or for a stop in Naha overall. We’ll be back!

i loved how clean the hotel room was. The bed was very comfortable. The check in system was easy to understand.

Very nice facility. Comfortable, clean, and well maintained. Very convenient for the ferry. Good breakfast!

Good location and friendly staff

Convenient to the monorail and restaurant options

We absolutely loved staying here as the facilities were great and the staff went above and beyond during our stay. It was the perfect hotel for your Okinawa getaway!!!!

All things considered, we had an extremely pleasant experience at The Richmond. . . . . , cleanliness, staff cordiality, and comfort were all "top-of-the-line"

Very polite staff, clean, great location

Location. Location. Location. Minutes from the Yuri Rail, bus stops, the beach, groceries, and shopping:) and the public bathrooms was wonderful. Clean. Quiet. There is a Family Mart less than 50 feet from the front entrance;)

The overall care and concern they had. I was checking in late with two kids and they quickly helped me get my luggage to the room. They allowed me to park a corner of the parking building. Even though the parking had closed. They talked kindly to my son and were smiling Everytime we saw them. It was a beautiful hotel stay.

Lovely owner/staff very accommodating

Love the view and how spacious the room was. Nice balcony. I really appreciated the bath and toilet being separate. Huge bath, so nice. Washer and dryer were convenience. Easy check in after the front desk closed at 7pm. I highly recommend. No pajamas or toothbrush so bring your own.

Walking distance from attractions

Very nice location. Comfortable big room.

I have stayed in Japan before and am used to (1) self check ins and (2) checking to make sure the water heater is turned on. The self check in process was easy, I didn’t do anything ahead of time. It was very easy to communicate with staff via booking.com chat function. They provide codes ahead of time and were able to complete everything else upon arrival. There were four of us staying in the four bed room, a bunk bed situation. The room is spacious for most places you get in Japan for a reasonable price. The beds were comfy and clean. The shower and toilet had separate rooms which worked out great. There was also a bit of closet space. We did need to make sure the water heater was on and that was an easy button. The codes to get in are helpful when sharing the space so everyone could come and go. The projector was also great, we took advantage of watching shows at night. Lastly the location was perfect. You are in a quiet area, 5 minute walk to the port, 15 minute walk to the shopping street and there are family marts right by for snacks and drinks. I would stay here again and recommend to friends.