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All the staff were very kind and were very satisfied with the facilities, location, and cleanliness. I'm willing to revisit and highly recommend it.

The rooms are clean and they provide everything you need. A lot of options for breakfast. It is a good stay to go to Mt Aso in the morning. They provide the stickers for tattoos for the onsen (250yen)

Nice breakfast, nice service,

Short walk from JR station. Nice to have a hot spring bath on the top floor. Good breakfast !

The property matches the photos exactly. It is exceptionally clean, and very comfortable. Staffs are also nice and polite. I would be pleased to stay here again in the future.

Amazing place! The room was huge, had a whole bath tub and a personal space outside, which we couldnt use because of the thunderstorm, and a private parking lot under the apartment, which is great. One of the best places to stay if you visit Kumamoto, a bit distant from the city itself, but services and prices are on top, they even offered to bring us to the airport since there was a flood and our rented car was apparently broken Definetly recommended place

The onsen was wonderful, and also the futon bedding was very comfortable. We got everything we could have asked for.

We travelled by rental car, so this location was particularly convenient for us. There was covered parking and plenty of space. One of the staff members was fully fluent in English which allowed us to exchange information and share opinions; we particularly appreciated that.

The staff are incredible friendly. No English was spoken which isn't an issue but my internet was getting delivered to the hotel so we struggled until we had this for Google translate but the staff really tried to help us. The location was good for us for where we was to meet our tour guide for 3 days but otherwise would be out of the way. The view was nice. The staff rang to pre-book a taxi for us.