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The location is amazing, the staff is mega friendly

They are very helpful and friendly. Angie is very hardworking and lovely girl, Horacio and the others as well. The food was great, everything clean and comfortable. Highly recommended and definitely we will come back. 👍 😊💕

Location, comfort and wonderful courtyard

The room was clean and comfortable, the shower heavenly, and the staff on the whole very helpful. The building and garden are absolutely beautiful.

This is a beautiful colonial style hotel in the heart of Coatepec. What is remarkable is the property is very large and very green, there are lovely gardens, a pool and open air areas. The hotel is full of beautiful antiques and art which makes it feel like going back in time, and was a unique experience. The water pressure is very strong and hot in the shower, the rooms are large and comfortable. The staff is professional and they have a small pool! All in all a great place, and a great value.

Very friendly, helpful staff. Good value for money.

The property is located in a wonderfully natural and slightly isolated setting which makes it very quiet and peaceful. The facilities, including the pool and the massive outdoor spaces were absolutely brilliant. The room was spacious and the beds were very comfortable. The staff are also very helpful and kind and provided excellent service throughout our stay.

Nice pool, though change rooms seem to be getting updated. We liked the gardens throughout the property. Our suite was spacious with a living/dining area. Breakfast patio was pleasant. Very close to the Zona Universitaria, and a short walk to Los Berros. We appreciated the included parking.

I loved that the hotel is eco-friendly; would stay here again for their environmental impact alone. It was clean, easy to check in, decent breakfast, very friendly staff, and exactly what we needed. Loved that they accommodated our needs by having our family group have adjoining rooms too. It was lovely! Amazing for the price! (2 seniors, 2 adults, 2 children - 11 & 9)

The staff treats you like welcomed family. Always smiling and eager to assist with anything you may need.

Location was awesome, I was looking to get out of town a bit, but it was still close enough to walk within 30 mins. It was also conveniently closer to a very beautiful waterfall than any place in the town so this made it even better.

Great location in the central of Xalapa

Very comfortable accommodation. The staff were extremely helpful and polite, highly recommended.