Search hotels in Rotorua

I liked the massive refurbishment they undertook very very impressive best i have seen in my life I have never seen one as extensive as this. The effect is that you get the old world space but now combined with the modern facilities. full aircon rather than the traditional thermal heater. The staff were so friendly. I have never had help to carry my bags up to the room apart from in expensive hotels where they expect big tips but that was the standard. Excelent communication in english was something i also appreciated.

Really comfy, clean and good sized room (had a small couch which I wasn't expecting). Friendly, accommodating staff. Really liked the spa area. Great setting right on the lake. Excellent value for money especially during the school holidays. A very quiet, relaxing base to explore Rotorua. It's a little tired in areas around the hotel but I think this is reflective of the price and also how difficult the past few years have been for hotels in touristy areas.

The hotel room was a great size for our family of five. The pool was lovely and warm and the bonus was being able to jump into our private spa afterwards. Everything was clean and serviced daily (even vacuuming which we have found some other hotels don’t do). Beds were comfortable and warm but there are fans in both rooms if needed. Kitchen and bathrooms were a great size and very functional! Thanks for having us! :)

Location well suited to needs. Facilities are great except that every time we stay the Māori and Te Reo channels on Sky are not functioning. Rotorua is New Zealand's first Reo Rua city, so it is unfortunate that the hotel is not ensuring that the in room television does not support this fabulous initiative. The excuses given by front desk staff are questionable.

-Very family orientated -staff always on hand and ready to be of service -Had lots of useful information regarding nearby activities and things open on Christmas Day in the area -Had all the necessary facilities that on a rainy day it was perfectly fine to stay at the hotel with children

Lovely, comfortable and clean room, with large bathroom including a bathtub. The pool was great, and the whole hotel - including staff, other customers, facilities was just fantastic. I can't recommend the budget family rooms enough.

We really loved our stay here, the kids loved the pool and the breakfast was great! The staff were super friendly too and we were really impressed with the overall cleanliness of not just the room but the other areas in the hotel too.

The hotel has a Jacuzzi mineral bath and pool. It is next to the Government Garden and the beach. The room and bathroom is spacious and comfy. The breakfast has hot meals, cereals and fruits. The laundry room is in the back.

Hidden Gem in Rotorua! Our room was perfect for our family. Plenty of room to run around for the kids and great aircon room for the summer. Staff were awesome and accomodating!

We stayed in family room it was very spacious and very comfortable bedding. The hotel staff were beyond lovely and apologetic for the delay in our room not being ready

Beautiful Motel Unit spacious clean ideal for a family. Spa Pool. Great Location. Great Laundry Facilities. The Arista of Rotorua exceeds the rating of 10!

My entire family enjoyed our stay here this is the second time we've stayed at this hotel and we'll keep coming back ☺️

I like that this is family friendly and if you looking clean comfy family hotel that's in a good spot this is the place

Great location in Rotorua and a very comfortable stay for a family of four!

Great hotel - fabulous continental breakfast! Good family accomodation.

Hotel was adequate but much we can brag about. Location was good.

Great hotel