5-Star Hotels in Harbin

Excellent location with easy access to all locations of interest

All perfect

Designed and built like a typical large American hotel, you would expect all relevant facilities and interior features down to shower faucet and flooring. Generous breakfast, mostly with Chinese and Pan-Asian dishes. Lunch and dinner buffet options are also available. Great Chinese restaurant onsite for sit-down lunch / dinner with business partners. Great riverside park nearby for strolling and jogging to beat the jetlag. If you don't have UnionPay credit card, there are ATMs on site to draw cash from your MasterCard and Visa.

Food, environment, staff.

Staff are very accomodating

Clean big rooms. Breakfast had good options.

If I could give the JW Marriott Staff a 20, I would. In addition to the normally high-quality service provided by Marriott, the staff was beyond excellent--from the front desk to the concierge to the staff throughout the hotel. They kept a special eye on us to make sure we were taken care of (we were the only non-Asians we saw there). We had such a fun evening with their free dumpling-making session on Chinese New Year, followed by a free Chinese New Year dinner and entertainment. They all made us feel at home. Although not located in a downtown area, the hotel is close to some of the more popular venues which are the reason folks come to Haerbin during the Ice and Snow Festival. The hotel offers a free shuttle several times a day to the Ice and Snow World, the Snow Sculpture World, the Siberian Tiger Park, and St Sophie's Church (which is the downtown area). A taxi back from each venue is less than 50 RMB (7 USD). As always, the Marriott breakfast buffet didn't disappoint with a plethora of food and drink offerings. I did want to mention one thing for which I commend the hotel staff. I stupidly left my phone in the taxi one evening and implored their help. They pulled their camera tapes, found the number of the taxi, called the taxi cab company and arranged to have the driver return the phone to me---an invaluable service since the phone contained my Chinese Sim card and I had 3 weeks left to go in China.