The 10 best 5-star hotels in Surabaya, Indonesia | Booking.com
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5-Star Hotels in Surabaya

Find the 5-star hotels that appeal to you the most

The best 5-star hotels in Surabaya

Check out our selection of great 5-star hotels in Surabaya

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Hotel Majapahit Surabaya MGallery

Hotel in Genteng, Surabaya

Located in the heart of Surabaya, a 3-minute walk to Tunjungan Plaza, Hotel Majapahit Surabaya MGallery offers rooms with a marble and gold plated bathroom.

I
It Ming
From
United Kingdom
Delicious food,wonderful friendly services amidst beautiful landscaping
Scored out of 10, guest rating 9.1
Wonderful - What previous guests thought, 1,002 reviews
Price from
$75.03
1 night, 2 adults

The Westin Surabaya

Hotel in Wiyung, Surabaya

Offering free WiFi throughout the property, a sun terrace with a swimming pool, fitness center and bar, The Westin Surabaya is located in Surabaya.

F
Fanny
From
Norway
We absolutely love everything about Westin Surabaya and we would definitely come back and stay at the Westin Surabaya next time. Best buffet breakfast, well maintained facilities, friendly and helpful staff, great location above the mall.
Scored out of 10, guest rating 9.3
Wonderful - What previous guests thought, 165 reviews
Price from
$132.81
1 night, 2 adults

Ascott Waterplace Surabaya

Wiyung, Surabaya

Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Mall which houses convention halls, department stores and various dining outlets.

H
Henry__W
From
Indonesia
Friendly & helpful staffs, clean rooms, great facilities and good location. Definitely I recommend this place!
Scored out of 10, guest rating 9.0
Wonderful - What previous guests thought, 154 reviews
Price from
$92.78
1 night, 2 adults

Bumi Surabaya City Resort

Hotel in Genteng, Surabaya

Located just a 5-minute drive from Tunjungan Plaza Shopping mall, Hotel Bumi Surabaya offers an elegant and cozy getaway featuring an outdoor swimming pool, free WiFi access throughout the entire...

R
Ragil
From
New Zealand
I like the restaurant, menus are vary and the atmosphere is just perfect. I like the outdoor dining set.
Scored out of 10, guest rating 8.7
Excellent - What previous guests thought, 1,229 reviews
Price from
$59.11
1 night, 2 adults

DoubleTree by Hilton Surabaya

Hotel in Genteng, Surabaya

Located in Surabaya, 1.1 miles from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya has accommodations with free bikes, private parking, an outdoor swimming pool and a fitness center.

A
Anonimous
From
Netherlands
room is clean and nice buffet offer many choices of delicious food
Scored out of 10, guest rating 8.9
Excellent - What previous guests thought, 444 reviews
Price from
$76.68
1 night, 2 adults

Grand Swiss-Belhotel Darmo

Hotel in Tegalsari, Surabaya

Located 2 miles from Sharp Bamboo Monument, Grand Swiss-Belhotel Darmo offers 5-star accommodations in Surabaya and has a fitness center, a restaurant and a bar.

M
Mian
From
China
The breakfast is really good with local cuisine well as western dishes. Quite area, also not so far from the center. Very convenient transportation by taxi.
Scored out of 10, guest rating 8.8
Excellent - What previous guests thought, 535 reviews
Price from
$50.33
1 night, 2 adults

Movenpick Surabaya City

Hotel in Wonocolo, Surabaya

Located in Surabaya, 4.2 miles from Sharp Bamboo Monument, Movenpick Surabaya City provides accommodations with a fitness center, free private parking, a restaurant and a bar.

S
Saeed
From
United States
Breakfast was the best. Best service by Ms Elsa. Very clean & well maintained room. Thanks Elsa. Shana’s, Mila & Tyas were very friendly, helpful, happy, wonderful staff. I will definitely be back. Manager Samsul was very nice person. Alex helped me to bringing down my luggage, nice of him. Ms Elsa, Ms Mila, Shanaz & Tyas helped me to order Grab for me. They know, this was my first time, they were checking on me on WhatsApp that how I am , where. Make sure I am safe. Tyas surprised me when she sent a WhatsApp message for safety. Tyas is a sweetheart, I really appreciated for asking that I am safe. God bless her heats.
Scored out of 10, guest rating 8.5
Very Good - What previous guests thought, 230 reviews
Price from
$43.11
1 night, 2 adults

Oakwood Hotel & Residence Surabaya

Mulyorejo, Surabaya

Featuring city views, Oakwood Hotel & Residence Surabaya in Surabaya provides accommodations, an infinity pool, a fitness center, an indoor pool, and a bar.

R
Richard
From
Canada
Large modern comfortable room…kitchen facilities were very good..Property location was also good …high rise view was very impressive
Scored out of 10, guest rating 8.7
Excellent - What previous guests thought, 153 reviews
Price from
$81.87
1 night, 2 adults

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotel in Dukuh Pakis, Surabaya

Offering direct access to Ciputra World Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers modern accommodations with an outdoor swimming pool and free WiFi access...

R
Rafael Rohden
From
Brazil
Location and staff are great. Breakfast is very good.
Scored out of 10, guest rating 8.7
Excellent - What previous guests thought, 246 reviews
Price from
$72.77
1 night, 2 adults

Sheraton Surabaya Hotel & Towers

Hotel in Tegalsari, Surabaya

Located in the city center, the eco-friendly accommodations Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms.

S
Shiv Michael
From
Australia
Had an excellent stay at this property. Staff were so pleasant that interactions were memorable. Room was fantastic. Breakfast quality and facilities were great. All in all the hotel is amazing value for money.
Scored out of 10, guest rating 8.5
Very Good - What previous guests thought, 292 reviews
Price from
$97.03
1 night, 2 adults
All 5-star hotels in Surabaya

Looking for a 5-star hotel?

When the accommodations are just as important as the destination, a 5-star stay promises that extra "wow" factor the second you step into the lobby. Along with the kind of service fit for royalty, you can get pampered at on-site spas, enjoy gourmet restaurants, and sleep in top-of-the-line beds you'll never want to climb out of.

Most booked 5-star hotels in Surabaya and surrounding area in the past month

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Enjoy breakfast in Surabaya and nearby

  • Scored out of 10, guest rating 8.8
    Excellent - What previous guests thought, 341 reviews

    Strategically located near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa center with a sauna and tropical landscapes.

  • Scored out of 10, guest rating 8.2
    Very Good - What previous guests thought, 352 reviews

    Wyndham Surabaya is located in the business center of Surabaya, beside Gramedia Expo. It features an outdoor pool, gym and a spa. Free internet access is available in rooms and public areas.

  • Scored out of 10, guest rating 8.8
    Excellent - What previous guests thought, 423 reviews

    Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodations, with exquisite European décor, outdoor pool and a fitness center.

  • Scored out of 10, guest rating 8.6
    Excellent - What previous guests thought, 89 reviews

    Welcoming guests with contemporary design and modern facilities, Vasa Hotel Surabaya offers a 5-star accommodations in Surabaya in the East Java Region.

  • Scored out of 10, guest rating 8.8
    Excellent - What previous guests thought, 93 reviews

    Located in Surabaya, 6.6 miles from Pasar Turi Train Station Surabaya, Whiz Luxe Hotel Spazio Surabaya provides accommodations with an outdoor swimming pool, free private parking, a shared lounge and...

FAQ about 5-star hotels in Surabaya

5-star Hotels That Guests Love in Surabaya

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  • Avg. price/night: $65.28
    Scored out of 10, guest rating 8.7
    Excellent - What previous guests thought, 1,229 reviews
    Nice Garden, big Pool, staff was friendly but not five star hotel service
    Guest review by
    Jennifer
    Young couple
  • Avg. price/night: $65.28
    Scored out of 10, guest rating 8.7
    Excellent - What previous guests thought, 1,229 reviews
    It did have a grand look befitting a 5 star, though somewhat run down in a few areas. The staff, particularly the ones in the restaurant were great!
    Guest review by
    Shanaka
    Solo traveler
  • Avg. price/night: $72.77
    Scored out of 10, guest rating 8.7
    Excellent - What previous guests thought, 246 reviews
    Never has a 5-star hotel reached my expectations like this one. Decorated a friend's bed and sent up complimentary cake, extended our check out time, was in a fantastic location right next to a mall and in the city center. Check in was smooth, room service was quick and the cleanliness was always on point. It's convenient, service was prompt and reliable, it's as advertised. Staff are always friendly and kind to speak with. Would recommend for short or long stays. This place makes me want to return to Surabaya.
    Guest review by
    CYAN CHEW
    Group
  • Avg. price/night: $120.34
    Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 292 reviews
    The hospitality staff are excellent in catering to the needs of guests. Special mention must be made to staff at the Club Lounge & Bromo Kafe. Chef Fitri went beyond to extend her services to us. Alfandy, Wanda, Rika, Jojok and the rest of the team really made us feel special. At the Club, Alfian, Pak Wisnu, Pak Arif and team also made us feel like Sheraton.Surabaya is our 2nd home. Truly five stars in service.
    Guest review by
    Riza Saidi
    Family with young children
  • Avg. price/night: $90.78
    Scored out of 10, guest rating 9.1
    Wonderful - What previous guests thought, 1,002 reviews
    A Must experience ! Allthough the 5 Star Qualification does not compare to the level of luxury. Rooms very dated. Initialy they gave as a room which was terrible. After complaining we had an upgrade to an renovated “suite” Much better but still not 5 Star rating worth. This hotel has some potential to be one of the nicest and most historical hotels from Indonesia. But the owner must invest!
    Guest review by
    J
    Travelers with friends
  • Avg. price/night: $90.78
    Scored out of 10, guest rating 9.1
    Wonderful - What previous guests thought, 1,002 reviews
    It is a beautiful hotel, the staff is very attentive and accommodating. Large rooms, well equipped with a comfortable bed and charming furniture (sofa, desk etc). Large bathrooms in colonial style but with all the luxury of a 5-star hotel. The food in the restaurant is excellent, a large selection of asian and western food at breakfast and also for dinner. If you really want to treat yourself to something special, this is it!
    Guest review by
    Asli
    Group

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